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UIS Jobs

Service Desk Analyst (Fixed Term)

From Jobs at the University of Cambridge. Published on Apr 28, 2017.

The University Information Services provides IT facilities and IT Infrastructure for academic and administrative use across the University. We are currently seeking a Service Desk Analyst to work as part of the Service Desk team focusing primarily, but not exclusively, on technical queries and first-line technical support, and end-user documentation.

Ideally you will have a good education to HND or degree level or equivalent in a relevant technical subject. You will have a good working knowledge of a range of desktop computers, Microsoft operating systems and commonly used application programs (e.g. word processors, mail clients, databases etc.). A good working knowledge of a second operating system (e.g. Mac OS X or Linux) or network and communications would be an advantage. You will have excellent technical trouble-shooting skills, including an understanding of how desktop systems operate in a client server environment. Experience supporting IT in a front-line service environment is required, as are excellent communication skills.

Fixed-term: The funds for this post are available for 3 years in the first instance.

To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.

The closing date for applications is Friday 12th May 2016. It is intended that interviews will be held on Thursday 25th May 2016

Please quote reference VC12062 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Test Coordinator Automation

From Jobs at the University of Cambridge. Published on Apr 11, 2017.

The University Information Services (UIS) department provides central Information Technology services for both the academic and administrative activities of the University of Cambridge. These services are crucial to the success and reputation of the University. It is responsible for the development, delivery and support of all university-wide technology and systems (communications, storage, computers and corporate systems) to staff and students. A Test Coordinator, Automation is required to support a diverse range of critical systems in use across the University.

Fixed-term: The funds for this post are available for 2 years in the first instance.

This is a hands-on role that will require the creation, maintenance and refinement of automated test scripts across our core ERP systems (these include critical functions such as Student Systems and HR).

This role is considered to be a developer role, within test. The role requires highly proficient programming skills and candidates will be expected to have extensive experience of programming to a high standard using Java.

All automated test assets should run daily, with minimal script error rates and low ongoing maintenance. All automated tests should provide a high return on investment, promote earlier testing, reduce manual overheads and increase our test coverage across browsers, platforms and devices.

Experience of using tools such as Selenium WebDriver and Cucumber, with Jenkins or Bamboo would be highly advantageous.

The successful candidate will be required to demonstrate leadership and mentoring skills. They will be responsible for a small number of staff, and the continual improvement and implementation of automation frameworks and associated standards.

(Higher salary range only applicable in specific circumstances).

To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.

The closing date for applications is Friday 12 May2017. It is intended interviews will be held week commencing Monday 15 May 2017.

Please quote reference VC11916 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.