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Main Information Service offices, Reception and Service Desk

The main offices of Information Services, Reception and Service Desk are in the Roger Needham Building on the West Cambridge Site. The site is accessed from Madingley Road. The postal address is as follows:

Roger Needham Building 
7 JJ Thomson Avenue 
Cambridge CB3 0RB 

West Cambridge Videoconferencing Suite

Room FW09 Computer Laboratory
15 JJ Thomson Avenue

Directions to the Roger Needham Building

By train

Train travellers are advised to take a taxi from the station, or one of the frequent buses (see below) to the West Cambridge site; exit the station, turn left and the bus stop is 100m ahead.

By bus

(See the Universal Bus route, with live bus times information – click on a bus stop flag to see when the next bus is due)

Take the Universal (U) bus service (see timetable) in the direction of 'Madingley Road Park & Ride', and alight at the 'William Gates Building' stop. Walk down the side street to your left, and the Roger Needham Building is straight ahead of you, on the bend in the road. All journeys cost £2 (£1 for University Card holders).

By car

Via M25/M11: Exit at Junction 13. Drive into Cambridge on the Madingley Road (A1303). After approximately half a kilometre turn right into the West Cambridge Site onto J J Thomson Avenue. After 100m turn left and follow the road round to your right. The Roger Needham Building is then to the left.


Visitors can park outside the front door - they then need to sign their car in with reception.

The Photographic & Illustration Service

The Photographic & Illustration Service is located on the New Museums Site in the centre of Cambridge.

The entrance to the New Museums Site in Pembroke Street is almost directly opposite Tennis Court Road.

Photographic & Illustration Service

Enter the New Museums Site from Pembroke Street and pass a bike cage on the left ('Cockcroft Building' on the map), turn immediately left. In front, about 30m away, is a set of glass double doors, pass through these and either take the stairs or lift to the fourth floor.

Directions to the New Museums Site

By train

Train travellers are advised to take a taxi from the station, or one of the frequent buses to the city centre; from the central bus station (Drummer Street) it is about 5 minutes' walk to the New Museums Site.

By car

In preference, use one of the Park and Ride sites around the outside of town - see

Via M25/M11: Exit at Junction 12. Drive into Cambridge on the Barton Road (A603). When you reach a small roundabout, turn right onto Fen Causeway. Turn left at the end of the road onto Trumpington Road. Drive straight ahead over the next mini roundabout and on to Trumpington Street, pass the Fitzwilliam Museum on the left and shortly after turn right into Pembroke Street. The Lion Yard Car Park is just beyond the New Museums Site (if full or considered too expensive, you can get to the long-stay car park by turning right at the end of the street, although there are quicker ways of getting there, avoiding the queues).


Visitors should be aware that there is no vehicle access to the New Museums Site.

There is limited one-hour parking by metered ticket in Free School Lane, and a short-stay large multi-storey car park at Lion Yard, accessed from Corn Exchange Street. There is a cheaper long-stay car park about 15 minutes walk from the city centre at Queen Anne Terrace on Gonville Place, alongside Parkers Piece (a large open green area). [Map of central Cambridge car parks]

N.B. Allow plenty of time especially if planning to park at Lion Yard Car Park as there are often long delays due to traffic congestion. There are several Park & Ride services ( that stop at Drummer Street central bus station, a few minutes walk from the New Museums Site.

Last updated: 01 March 2017