Head of Infrastructure
Salary: £52,793 – £55,998
UIS are looking to appoint a Head of Infrastructure reporting to the Deputy Director of Service Operations within University Information Services. The division works in partnership with Schools, Faculties, Departments, Colleges and other Institutions to deliver a portfolio of IT services that meet the business needs in the following key areas.
Student Services - covering the full student life cycle from on-line application processes (graduate, undergraduate and continuing education), the teaching and learning experience, through to graduation, continuing education and on-going Alumni relations.
Research Services - enabling the business processes associated with pre award grant applications and post award Financial Management, and Research Excellence Framework reporting.
Staff Services - providing services including on-line Recruitment, Staff Self-Service and Records Management, Payroll and Pension services, and staff benefits packages.
Information Management Services - providing a range of business applications and services covering students, staff and financial management and administration, specialist office application services with integrated desktop productivity tools, Web and Document management, specialist payment services, on-line services and applications, and management reporting.
Financial Services - providing a range of business applications that support running the financial operations of the University, including research grants, card payment systems, purchasing, and systems that ensure financial compliance with the Higher Education Funding Council for England (HEFCE) and other funding bodies.
The Head of Infrastructure will have primary responsibility for the definition and provisioning of the infrastructure technology services that support the operational business functions outlined above. This will require the application of a wide range of skills, knowledge and experience, in order to ensure that business-critical IT services continue to operate to expected service levels and are appropriately scaled to meet growing demand for IT services throughout the University.
The role will require the day-to-day management of a team of skilled IT professionals and a varied portfolio of IT platforms and technologies, covering the following service domains:
- Server deployment and management.
- Authentication and directory services.
- NAS and SAN storage infrastructure.
- Business Continuity planning and Disaster Recovery.
- Exchange messaging and calendaring platform.
- Desktop services provisioning and support.
- Operational management of IT facilities and estates.
- Cloud hosted Software-as-a-Service.
- Virtualisation technology including the supporting server and storage infrastructure.
UIS is in the early stages of a major business transformation programme impacting all aspects of the organisation. The role holder must be able to demonstrate an ability, and willingness, to work in a rapidly changing organisation and, as part of the change process, to be an active advocate for the creation and adoption of professional Service Management methods and practices within UIS and the wider University.
To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.
For queries regarding this vacancy, please contact Steve Riley, on 01223 766757 or firstname.lastname@example.org. The closing date for applications is Wednesday 8th March 2017. It is intended that interviews be held on Friday 17th March 2017.
The University follows an equal opportunities policy