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University Information Services

Organisational Design Lead

 

Salary:  £34,233 - £45,954

 

The University Information Services (UIS) department provides central Information Technology services for both the academic and administrative activities of the University of Cambridge. These services are crucial to the success and reputation of the University. It is responsible for the development, delivery and support of all university-wide technology and systems (communication, storage, computers and corporate systems) to staff and students. The UIS leads the development of IS strategy, operations, standards and co-ordination of IS services for the collegiate University. The UIS, which is situated in the west of Cambridge, has over 240 staff and a pan university metropolitan area network, and several data centres including a new £20m facility.

 

A 2012 IT Review recommended the creation of UIS from three former units: Management Information Systems, University Computer Service, and the High Performance Computer Service. This process has started, and high level design work has been done to integrate the three legacy organisations. The Engagement Lead is to take a key role in the team charged with partnering and empowering the senior management team to deliver the detailed design work, and manage the change process in a highly complex stakeholder environment through the development and implementation of appropriate stakeholder management tools and techniques.

 

The Organisational Design Lead works to the Interim Organisation Change Manager as part of a team of four that includes a Project Officer and Engagement Lead.

The role holder will be expected to design and deliver interventions that support the realisation of the organisational design. This will span from work with UIS divisions to map processes and develop job descriptions, creating and deploying a framework to underpin individual capability development, and involvement in consultation at every level.

The team will be working according to project disciplines, and the role holder needs to be comfortable with producing reports and papers in order to support recommendation and document progress.

 

The successful candidate will have a good education to degree level or equivalent, with strong skills in HR, organisational design, and change management, within a project managed environment.  Proven skills in business change and transformation are essential, as are excellent organisational skills and the ability to carry out critical analysis of data, effectively interpreting information.  The role-holder will need to be self-motivated and able to make sound, logical decisions.  A background of working in an IT organisation is desirable.

 

You will also need to have good communication skills, both oral and written, with the ability to communicate effectively with a wide range of people.  Consultation and negotiation skills, and the ability to respond effectively to a variety of issues using different approaches and communication styles, will also be important. 

 

This is a 12-month fixed term contract, and would be suitable for someone with the relevant experience seeking an internal secondment opportunity.

To apply for this position please send a CV to Lori Klimaszewska, University Information Services, Roger Needham Building, 7 JJ Thomson Avenue, Cambridge CB3 0RB, or electronically to lamk2@cam.ac.uk, so as to arrive not later than Thursday 8 January 2015.  Interviews for short-listed candidates are expected to be held during the week commencing 12 January 2015.  The University of Cambridge is working with Waddington Brown to fill this position.

Further Particulars for the post of Organisational Design Lead  

 

University Information Services

Engagement Lead

 

Salary:  £28,695 - £37,394

 

The University Information Services (UIS) department provides central Information Technology services for both the academic and administrative activities of the University of Cambridge. These services are crucial to the success and reputation of the University. It is responsible for the development, delivery and support of all university-wide technology and systems (communication, storage, computers and corporate systems) to staff and students. The UIS leads the development of IS strategy, operations, standards and co-ordination of IS services for the collegiate University. The UIS, which is situated in the west of Cambridge, has over 240 staff and a pan university metropolitan area network, and several data centres including a new £20m facility.

 

A 2012 IT Review recommended the creation of UIS from three former units: Management Information Systems, University Computer Service, and the High Performance Computer Service. This process has started, and high level design work has been done to integrate the three legacy organisations. The Engagement Lead is to take a key role in the team charged with partnering and empowering the senior management team to deliver the detailed design work, and manage the change process in a highly complex stakeholder environment through the development and implementation of appropriate stakeholder management tools and techniques.

 

The Engagement Lead works to the Interim Organisation Change Manager as part of a team of four that includes a Project Officer and Organisation Design Lead.

 

The role holder will be expected to design and deliver interventions that proactively manage the external stakeholder environment, whilst integrating into the overall communication and engagement plan for the programme and UIS. They will also be expected to help deliver further people interventions in support of their colleagues as part of the people change team. This will span from work with UIS divisions to map processes and develop job descriptions, deploying a framework to underpin individual capability development, and involvement in consultation.

 

The team will be working according to project disciplines, and the role holder needs to be comfortable with producing reports and papers in order to support recommendation and document progress.

 

The successful candidate will have a good education to degree level or equivalent, with good skills in HR processes, and exposure to organisational design, and change management, within a project managed environment.  Proven skills in project management, excellent organisational skills and the ability to carry out critical analysis of data, effectively interpreting information are a requirement.  The role-holder will need to be self-motivated and able to make sound, logical decisions.  A background of working in an IT organisation is desirable.

 

Excellent stakeholder management and communication skills are a key requirement of this role, demonstrated in oral and written formats.  Consultation and negotiation skills, and the ability to respond effectively to a variety of issues using different approaches and communication styles, will also be important. 

 

This is a 12-month fixed term contract, and would be suitable for someone with the relevant experience seeking an internal secondment opportunity.

 

To apply for this position please send a CV to Lori Klimaszewska, University Information Services, Roger Needham Building, 7 JJ Thomson Avenue, Cambridge CB3 0RB, or electronically to lamk2@cam.ac.uk, so as to arrive not later than Thursday 8 January 2015.  Interviews for short-listed candidates are expected to be held during the week commencing 12 January 2015.  The University of Cambridge is working with Waddington Brown to fill this position.

Further Particulars for the post of Engagement Lead 

 

University Information Services

HR Project Officer

 

Salary:  £27,057 - £31,342

 

The University Information Services (UIS) department provides central Information Technology services for the academic activities and IT infrastructure for both the academic and administrative activities of the University of Cambridge. These services are crucial to the success and reputation of the University. It is responsible for the development, delivery and support of all core technology and systems (communication, storage, computers and corporate systems) to staff and students. The UIS leads the development of institutional IT strategy, standards and co-ordination. The UIS, which is situated in the west of Cambridge, has over 240 staff and has a turnover in excess of £18m.

 

The 2012 IT Review recommended the creation of UIS from three former units: Management Information Systems, University Computer Service, and the High Performance Computer Service. This process has started, and high level design work has been done to integrate the three legacy organisations. The HR Project Officer is to take a key role in the team charged with partnering and empowering the senior management team to deliver the detailed design work, and manage the change process in a highly complex stakeholder environment, through the implementation and running of robust project management tools.

 

The HR Project Officer works to the Interim Organisation Change Manager as part of a team of four that includes an Engagement Lead and Organisation Design Lead.

 

The role holder will be expected to set up and manage the project office for the change programme, managing the delivery of key reports and supporting the rest of the team, and wider division in this aspect. They will also be expected to help deliver further people interventions in support of their colleagues as part of the people change team. This will span from work with UIS divisions to map processes and develop job descriptions, deploying a framework to underpin individual capability development, involvement in consultation, and some communications activity.

 

The successful candidate will have a good education to degree level or equivalent, with good skills in HR processes, and exposure to organisational design, and change management, within a project managed environment.  Proven skills in project management, excellent organisational skills and the ability to carry out critical analysis of data, effectively interpreting information are a requirement.  The role-holder will need to be self-motivated and able to make sound, logical decisions.  A background of working in an IT organisation is desirable.

 

You will also need to have good communication skills, both oral and written, with the ability to communicate effectively with a wide range of people.  Consultation and negotiation skills, and the ability to respond effectively to a variety of issues using different approaches and communication styles, will also be important. 

 

This is a 12-month fixed term contract, and would be suitable for someone with the relevant experience seeking an internal secondment opportunity.

 

To apply for this position please send a CV to Lori Klimaszewska, University Information Services, Roger Needham Building, 7 JJ Thomson Avenue, Cambridge CB3 0RB, or electronically to lamk2@cam.ac.uk, so as to arrive not later than Thursday 8 January 2015.  Interviews for short-listed candidates are expected to be held during the week commencing 12 January 2015.  The University of Cambridge is working with Waddington Brown to fill this position.

Further Particulars for the post of HR Project Officer

 

 

University of Cambridge Information Services

 

Personal Assistant to the Director

 

Salary: £27,057 to £31,342

 

The University Information Services (UIS), which consists of over 260 members of staff, provides the staff and student community of the University of Cambridge, its Colleges and associated institutions with a comprehensive and constantly changing range of information technology related services.

 

We are currently looking to recruit an outstanding Personal Assistant to provide a senior executive-level service for the department’s Director.  This will include managing and prioritising the work of the Director, carrying out research, drafting/preparation of detailed briefing notes, coordinating meetings, making travel arrangements, and excellent diary management.  The role-holder will manage the Director’s office, establishing best practices and organisation, as well as supervising any temporary staff within the Director’s office providing them with mentoring and coaching.  The role-holder will act as committee secretary for various senior UIS committees/meetings and provide executive assistant/PA cover for other members of the senior leadership team.

 

You will have a minimum of two A Levels, plus a good GCSE standard in Maths and English or equivalent experience, and a degree level education is desirable.  Proven experience of operating at an executive level and assisting and supporting at Director level is essential, as well as an extensive knowledge of the University and its procedures.  You will have excellent secretarial skills including accuracy, good telephone manner, diary management, and comprehensive IT skills, in particular MS Office and databases.  You will have the ability to learn new skills quickly and to manage a heavy and demanding workload, often working under pressure.  You will have excellent communication skills, and the ability to communicate with people at all levels.  Discretion and diplomacy in dealing with confidential information and sensitive issues, and high profile contacts, is essential.

 

To apply online for this vacancy and to view further information about the role, please visit: http://www.jobs.cam.ac.uk/job/5685/.  This will take you to the role on the University’s Job Opportunities pages. There you will need to click on the 'Apply online' button and register an account with the University's Web Recruitment System (if you have not already) and log in before completing the online application form.

 

For queries regarding this post please contact Lori Klimaszewska, University Information Services, 7 JJ Thomson Avenue, Cambridge CB3 0RB, lamk2@cam.ac.uk.  The closing date for applications is Wednesday 7th January 2015.  It is intended that interviews will be held on Friday 23rd January 2015. 

 

 

 

University Information Services


Deputy Director – Chief Architect 

This role will report into the Director, Information Services and will manage five direct reports, in effect five other IT architects who take the role of subject matter expert in one or more areas of IT architecture (institutional, application, technology, data/information, integration, and security architecture).

 

The Role

The Chief Architect will be responsible for a number of key areas:-

  • In architectural terms, develop a vision, strategy and contribute to the future planning of the technology landscape. 
  • Set the direction of travel from an architectural perspective and prescribe the balance of what currently exists with cloud, package and DIY technologies. 
  • At a project level, pilot new activities in how to achieve desired outcomes whilst at the same time ensuring reuse and coherence. 
  • Manage the Architecture Security & Design function, taking responsibility for the technical security of the IT estate and for a technology roadmap that supports its successful delivery.
  • Contributing to and signing-off the high level design for new initiatives ensuring they are progressed in the context of the overall roadmap. This will include continued oversight as implementation progresses.
  • Build relationships through the initiation of internal network groups across the University in order to help create communities of users; lead these groups as required, developing new and adapting existing groups as requirements change. 
  • Make an effective contribution as a member of the University Information Services Senior Leadership Team to the overall direction and operational management of University Information Services.

 

Candidate Credentials

  • Highly experienced technology leader with a very strong understanding of technology, architecture, systems design and Enterprise Development.
  • Proven track record of delivering large and complex key projects through highly effective programme management.
  • In depth understanding of industry standards and IT legislation, matched by knowledge of design principles and software development methods, techniques, standards and styles.
  • Excellent negotiation, communication and interpersonal skills with the ability to develop influential relationships with customers/suppliers/partners at senior management level, including industry leaders.
  • Experience of collaborating with other senior leaders to align a strategic IT service portfolio with business needs.
  • Experience of managing infrastructure development and delivery at a senior level, being able to demonstrate high level knowledge of service oriented architecture and the development of strategies and roadmaps.
  • Bachelor's or master's degree in a relevant discipline, or equivalent work experience.

 

For more information on this position and on how to apply, please click on the following link: http://www.harveynash.com/CambridgeUniversity.  The closing date for applications is Friday 9th January 2015.

 

 

University Information Services

 

Deputy Director – Education, Administration and Student Services

 

The Education, Administration, and Student Services division is responsible for managing the relationship with the user groups in these parts of the collegiate University in order to ensure user needs are met and to develop an IT strategy that delivers a world class education and student experience, and best in class administration systems.

The division partners with the user groups and the rest of UIS to develop demand plans that are ambitious in terms of impact, and pragmatic in terms of delivery.

The division is primarily responsible for the creation of a new IT Service Catalogue, and will continue to be responsible for ensuring that those elements that relate to their user groups are maintained and relevant.

Reporting to the Director of UIS, the role holder sits on the Senior Leadership Team, and has a team of 8 IT Professionals.

 

The Role

The Deputy Director - Education, Administration and Student Services will be responsible for a number of key areas:-

  • Develop a structure for the unit that includes relationship managers for the Academic Division, Finance and HR Divisions, Estates, and research administration, as well as services owners across the education and administration landscape.
  • Build strategic partner relationships with those institutions that require end-to-end IT services and with those who are directing IS capability across the collegiate University.
  • Lead the strategic development of ‘best in class’ integrated information services across the collegiate University to support education, administration and student experience.
  • Forge long-term, strategic relationships within the University population, maintaining a strong understanding of their needs.
  • Lead on the development and on-going review of the services offered by the University Information Services, seeking to ensure that UIS is seen as a ‘trusted partner’.
  • Make an effective contribution as a member of the UIS Senior Leadership Team to the overall direction and operational management of UIS.

 

Candidate Credentials

  • Proven track record in a business relationship management capacity with a focus on customer service and satisfaction, operating within a high profile, commercial landscape.
  • Experience of developing highly influential relationships with customers / suppliers / partners at a senior management level. 
  • Demonstrable ability to think and plan strategically and creatively in the development and delivery of technology enhanced learning and teaching.
  • An established reputation in learning technology research and practice, research technologies, and research data management practices.
  • Excellent negotiation, communication and interpersonal skills with the ability to develop highly effective relationships with senior stakeholders across the organisational landscape. 
  • Bachelor's or master's degree in a relevant discipline, or equivalent work experience. 

 

For more information on this position and on how to apply, please click on the following link: http://www.harveynash.com/CambridgeUniversity.  The closing date for applications is Friday 9th January 2015.

 

 

University Information Services

  

Deputy Director – Research & Institutional Services

 

The Research and Institutional Services division is responsible for managing the relationship with the user groups in these parts of the collegiate University in order to develop IT strategy that delivers a world class research and federated services for the Schools, Faculties, Departments, Colleges and other institutions that make up the University of Cambridge. The UIS’s internationally recognised High Performance Computing Service is a key part of the division.

The division partners with institutions (e.g. Schools, Departments and Colleges) and the rest of UIS to develop demand plans that are ambitious in terms of impact, and pragmatic in terms of delivery.

The division is responsible for the maintenance of the new Service Catalogue for those elements that relate to their user groups.

The division is also responsible for the development of the wider IT professional network, enabling knowledge and service discovery across the University, and enables professional development across the IT community.

Reporting to the Director of UIS, the role holder sits on the Senior Leadership Team, and has a team of approximately 20 IT Professionals

 

The Role 

The Deputy Director - Research & Institutional Services will be responsible for:-

  • Developing a portfolio of services for each customer group, ensuring a cohesive operating platform for services to institutions whilst improving the integration between systems. This may be achieved through innovation or the use of existing services, where appropriate.
  • Building an engagement model that works with Schools, Departments and Colleges at all levels (e.g. strategic, delivery and operational). 
  • Forging strategic partner relationships with those institutions that are looking for shared IT services that they can use alongside their own services.
  • Actively engaging with all areas of assigned University functions, including senior officer level, in order to define, deliver and realise the benefits of IT development projects. 
  • Developing a proactive engagement team to provide a customer focused account management function associated with federated service delivery to institutions across the collegiate University.
  • Making an effective contribution as a member of the UIS Senior Leadership Team to the overall direction and operational management of UIS.

 

Candidate Credentials 

  • Proven track record in a business relationship management capacity with a focus on customer service and satisfaction, operating within a high profile, commercial landscape.
  • Experience of collaborating with other senior leaders to align a strategic IT service portfolio with business needs.
  • Demonstrable ability to think and plan strategically and creatively in the development and delivery of technology enhanced learning and teaching. 
  • Excellent negotiation, communication and interpersonal skills with the ability to develop highly effective relationships with senior stakeholders across the organisational landscape.
  • Bachelor's or master's degree in a relevant discipline, or equivalent work experience.

 

For more information on this position and on how to apply, please click on the following link: http://www.harveynash.com/CambridgeUniversity.  The closing date for applications is Friday 9th January 2015.

 


University Information Services

 

Deputy Director – Service Operations

The role holder will ensure efficient and effective operations of central IS for the collegiate University, with appropriate use of service level agreements, operational level agreements and performance metrics to ensure that target levels of service and cost efficiency are agreed and achieved.

Leading a senior team of four, with a wider team in excess of 100 staff in order to deliver over 150 services day-to-day, the person appointed will be responsible to ensure that common processes and the associated tooling (software) are adopted during the integration of University Computing Service (UCS), Management Information Services (MIS) and High Performance Computing (HPC), and that an appropriate roll-out of the ITIL® (IT Infrastructure Library) Service Management Framework is deployed.

 

The Role 

The Deputy Director - Service Operations will be responsible:-

  • Leading the creation and review of a Service Operations strategy that meets the strategic requirements of the University 
  • Formulating a strategic plan for sustaining delivery of IT services across the University, with agreed service levels for staff (including for research and education) and for students 
  • Planning and managing the successful consolidation of IT infrastructure and deliver the provision of IT infrastructure as a service, complete with its own portfolio, KPIs and metrics
  • Taking ownership of  the operation, administration and development of the University’s datacentre; develop policies and procedures to ensure continued service sustainability
  • Driving the University strategy for end-user computing, including mobile and BYOD (bring your own device) compatibility onto a minimum standard single desktop
  • Making an effective contribution as a member of the UIS Senior Leadership Team to the overall direction and operational management of UIS
  • Leading on disaster recovery and business continuity planning for UIS

 

Candidate Credentials

  • Experience of managing large multi-functional teams with a very strong understanding of network developments, service desk & user support, Data Centres and End User Computing
  • Commercial gravitas to develop influential relationships with customers / suppliers / partners at senior management level, including industry leaders 
  • Excellent negotiation, communication and interpersonal skills with the ability to develop highly effective relationships with senior stakeholders across the organisational landscape
  • Bachelor's or master's degree in a relevant discipline, or equivalent work experience

For more information on this position and on how to apply, please click on the following link: http://www.harveynash.com/CambridgeUniversity.  The closing date for applications is Friday 9th January 2015.

 

 

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