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Change Manager (internal only including CUP and CA)

From Jobs at the University of Cambridge. Published on Jun 06, 2019.

The University Information Services (UIS) is seeking to appoint a Change Manager. We are looking for an individual with experience of IT Management at a senior level within a collegiate university, at least six months of which should be within a Change Management role.

The successful candidate will:

  • Be able to communicate persuasively with colleagues of a wide range of technical ability and a wide range of seniority;
  • Have a demonstrable track record of rolling out initiatives across multiple federated institutions;
  • Be committed to high levels of service to the wider University.

The UIS provides the digital infrastructure at the heart of the University's world-leading education and research. This includes delivering the IT applications and systems that support 12,000 staff and over 20,000 students and researchers. These services are crucial to the success and reputation of the University. The UIS leads the development of IS strategy, operations, standards and co-ordination of IT services for the collegiate University. The UIS has over 300 staff, a pan university metropolitan area network, and several data centres including a new £20M facility.

Reporting to the UIS Chief Operating Officer, the role holder will be responsible for controlling the lifecycle of all changes to UIS services, allowing beneficial changes to be made while causing a minimum of disruption to active services. Through the Change Management team, negotiation with Service Managers and the constituting and convening of Change Advisory Boards (CABs) and Emergency Change Advisory Boards (ECABs) of senior stakeholders, the role holder will deliver continual service improvement across the breadth of the UIS Service Portfolio. The Change Management team is also responsible for instigating a codified and standardised approach to Change Management across UIS Service teams.

The successful candidate will have a successful track record in IT service delivery within an academic context, rolling out programmes crossing multiple disciplines and federated institutions and have experience of setting organisational strategy. They will have a string understanding of the structure of both a collegiate University such as the University of Cambridge and the complex informational flows within a large IT supplier such as the University Information Service.

Cambridge is a world leading university and this is an exciting challenge. We can offer a competitive benefits package along with the practical advantages of working in a purpose built working environment in West Cambridge with good transport links, schools and a range of housing. We look forward to hearing from you.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any questions about this vacancy or the application process, please contact adminoffice@uis.cam.ac.uk

Please quote reference VC19097 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

HR Coordinator

From Jobs at the University of Cambridge. Published on Jun 10, 2019.

Applications are invited for an experienced HR Coordinator to join the University Information Service. This is an exciting opportunity for an enthusiastic and motivated individual to join our team.

You will be the first point of contact in providing proactive support on a wide range of HR matters, be responsible for overseeing the administration of UIS HR procedures and play a key role in supporting the Departmental Administrator and HR Manager in all HR issues.

This is a busy and varied role and would suit someone who has advanced knowledge of HR administration and coordination and who also has experience of advising managers and staff on employee relations issues. The ideal candidate will be an excellent and proactive communicator and be able to demonstrate tact and diplomacy, sometimes in difficult situations. You will be good at managing and prioritising workloads, have the ability to work on your own initiative and be able to operate to tight deadlines. You will also be responsible for managing a small HR admin team.

Broad experience within HR is essential including recruitment; transactional processes; and case management as are the well-developed IT and time management skills needed for this busy role. Experience of working within a Higher Education environment would be distinct advantage. It is essential that you have a Level 5 CIPD qualification or equivalent level of practical experience and staff management experience would be useful.

Cambridge is world leading university and this is an exciting new challenge. Coupled with a competitive benefits package, the practical advantages of working in a purpose built working environment in West Cambridge with good transport links, schools and a range of housing, is a combination that is hard to beat. We look forward to hearing from you.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

The closing date for all applications is Wednesday 10 July 2019. Interviews will be held mid/late July 2019.

Informal enquiries are also welcome via email to Al Kitching, Acting Departmental Administrator on ak118@cam.ac.uk.

Please quote reference VC19420 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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