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2017
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2016 Overview
11-Mar-2016 Slow loading of University websites
11-Mar-2016 Slow loading of University websites Overview
Timeline of service provider status reports
20-Feb-2016 Soulsby data centre outage
20-Feb-2016 Soulsby data centre outage Overview
20-Feb-2016 Soulsby data centre outage
20-Feb-2016 Soulsby data centre - earlier loss of power
20-Feb-2016 Soulsby data centre - earlier loss of power - update at 17:55
UIS service update following disruption on 20-Feb-2016 [Sunday 21-Feb-2016]
UIS service update following disruption on 20-Feb-2016 [Monday 22-Feb-2016]
06-Feb-2016 Eduroam and RADIUS problems
08-Jan-2016 Internal network fault
2015
2015 Overview
08-Dec-2015 Janet denial of service attack
08-Dec-2015 Janet denial of service attack Overview
Disruption to Internet access on 8 December 2015
Update from Jisc on Internet disruptions on 8/9 December 2015
10 December update from Jisc on Internet disruptions
15-Dec-2015 Disruption to network authentication
15-Dec-2015 Disruption to network authentication Overview
15-Dec-2015 Disruption to network authentication
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About us images
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female
male
andrewCox.jpg
andrewrose.jpg
ronaldHaynes.jpg
paulMazumdar.jpg
jamesHargrave.jpg
nickMattin.jpg
jonHolgate.jpg
monicaGonzales.jpg
neilKing.jpg
markGalvin.jpg
richardHey.jpg
User engagement diagram
Service desk icon
Service owner icon
Service manager icon
Relationship manager icon
undetermined
User engagement Relationship Manager focus
User engagement Service Owner
User engagement: the service manager role
Leadership team
James Hargrave
Dawn Edwards
John Norman
Andy Kent
Dawn Edwards
James Hargrave
Louise Tunstall
Paul Mazumdar
Richard Hey
Ronald Haynes
Sibel Allinson
Jenny Barna
Jon Holgate 60 pixels wide
Steve Riley
Andrew Cox (small)
Sue Rogers
Engagement 768
776986.jpg
jaypema.jpg
Jay Pema
Andrew Cox
Paul Hawkins
Will Russell
Organisational overview
Andrew Leedham
James Matheson
Abraham Martin Campillo
Professor Ian Leslie
Vijay Samtani
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Professor Ian Leslie
University Information Services
About us
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About us images
female
male
andrewCox.jpg
andrewrose.jpg
ronaldHaynes.jpg
paulMazumdar.jpg
jamesHargrave.jpg
nickMattin.jpg
jonHolgate.jpg
monicaGonzales.jpg
neilKing.jpg
markGalvin.jpg
richardHey.jpg
User engagement diagram
Service desk icon
Service owner icon
Service manager icon
Relationship manager icon
undetermined
User engagement Relationship Manager focus
User engagement Service Owner
User engagement: the service manager role
Leadership team
James Hargrave
Dawn Edwards
John Norman
Andy Kent
Dawn Edwards
James Hargrave
Louise Tunstall
Paul Mazumdar
Richard Hey
Ronald Haynes
Sibel Allinson
Jenny Barna
Jon Holgate 60 pixels wide
Steve Riley
Andrew Cox (small)
Sue Rogers
Engagement 768
776986.jpg
jaypema.jpg
Jay Pema
Andrew Cox
Paul Hawkins
Will Russell
Organisational overview
Andrew Leedham
James Matheson
Abraham Martin Campillo
Professor Ian Leslie
Vijay Samtani
IT Satisfaction Survey
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