skip to primary navigationskip to content

DS-Files is currently unavailable


Remote access to DS-Files via a web browser or mobile app is currently not available. UIS is aware of a security vulnerability related to this remote access, which we are currently working to resolve. During this time you can still access your files securely via an MCS desktop, remote login over SSH, and SFTP. DS-Filestore itself can be used as usual.

Please visit the following pages for help to gain access:

Please keep checking this page for further updates.

We apologise for any inconvenience caused.

Phone transparent  Service status line: (01223) 463085
Website transparent  Sign up for SMS/email status alerts

Getting help

UIS Service Desk
General support queries

  Phone transparent  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone transparent  (01223 3) 32999

Other IT service desks