skip to primary navigation
skip to content
Study at Cambridge
About the University
Research at Cambridge
Search site
Home
Study at Cambridge
Undergraduate
Courses
Applying
Events and open days
Fees and finance
Student blogs and videos
Graduate
Why Cambridge
Course directory
How to apply
Fees and funding
Frequently asked questions
International students
Continuing education
Executive and professional education
Courses in education
About the University
How the University and Colleges work
History
Visiting the University
Term dates and calendars
Map
For media
Video and audio
Find an expert
Publications
Global Cambridge
News
Events
Public engagement
Jobs
Give to Cambridge
Research at Cambridge
Give to Cambridge
For staff
For current students
For alumni
For business
Colleges & departments
Libraries & facilities
Museums & collections
Email & phone search
Log in
Home
University Information Services
Withdrawn
Microsoft EES Agreement
Retired content: Office 365 ProPlus
Screenshots - Mac
Mac step 14
University Information Services
Studying at Cambridge
Home
About us
About us Overview
Organisation structure
Senior leadership team
Relationship managers
Relationship managers Overview
Dr Jenny Barna
Andrew Cox
Dawn Edwards
James Hargrave
Paul Hawkins
Ronald Haynes
Richard Hey
Andrew Leedham
James Matheson
Paul Mazumdar
Jay Pema
Andrew Rose
Louise Tunstall
Service hours
West Cambridge Data Centre
West Cambridge Data Centre Overview
West Cambridge Data Centre
Data centre team
IT incident reports
IT incident reports Overview
2017
2016
2016 Overview
11-Mar-2016 Slow loading of University websites
11-Mar-2016 Slow loading of University websites Overview
Timeline of service provider status reports
20-Feb-2016 Soulsby data centre outage
20-Feb-2016 Soulsby data centre outage Overview
20-Feb-2016 Soulsby data centre outage
20-Feb-2016 Soulsby data centre - earlier loss of power
20-Feb-2016 Soulsby data centre - earlier loss of power - update at 17:55
UIS service update following disruption on 20-Feb-2016 [Sunday 21-Feb-2016]
UIS service update following disruption on 20-Feb-2016 [Monday 22-Feb-2016]
06-Feb-2016 Eduroam and RADIUS problems
08-Jan-2016 Internal network fault
2015
2015 Overview
08-Dec-2015 Janet denial of service attack
08-Dec-2015 Janet denial of service attack Overview
Disruption to Internet access on 8 December 2015
Update from Jisc on Internet disruptions on 8/9 December 2015
10 December update from Jisc on Internet disruptions
15-Dec-2015 Disruption to network authentication
15-Dec-2015 Disruption to network authentication Overview
15-Dec-2015 Disruption to network authentication
Governance
Governance Overview
Information Services Committee
Information Services Committee Overview
Rules, Guidelines & Procedures
Rules, Guidelines & Procedures Overview
Rules Made by the Information Services Committee
Use and Misuse of Computing Facilities
Information Services Committee Disciplinary Procedure
Staff matters
Staff matters Overview
Charter for System and Network Administrators
Guidelines for the use of bulk email at Cambridge
Information Services Policies, Rules and Guidelines
IT Satisfaction Survey
IT Satisfaction Survey Overview
User Satisfaction Metrics
Get help
Get help Overview
IT Help and Support website
Service Desk
New starters
Connect to eduroam Wi-Fi
Password resets
IT training courses
Hermes email settings
Hermes webmail
Hermes migration to Exchange Online
ACN webmail
Printing credit top-up
Printing: how to
VPN remote access
Software sales
Anti-virus software
Dropbox
OneDrive
Microsoft Office 365 ProPlus
Google Calendar
Outlook/Office 365 login
News
Events
Projects
Projects Overview
Microsoft EES Agreement
Exchange Online
Exchange Online Overview
UAS/ACN migration to Exchange Online
Migrating personal Hermes mailboxes to Exchange Online
SharePoint Online
Room booking
Room booking Overview
Project overview
FAQs
News
News Overview
February 2018 Update
January 2018 Update
September 2017 update
April 2017 update
January 2017 update
October 2016 update
April 2016 update
Request the Room Booking System for your Department
Information for Departments
Information for Departments Overview
User Guides
User Guides Overview
Room Requester User Guide
Room Manager User Guide
Technical FAQs
List of current users
IT Community Development Project
IT Community Development Project Overview
Project Placement, Shadowing and Mentoring
Skills Framework for the Information Age (SFIA)
IT Community Skills Database
Template Departmental IT Job Descriptions
Cambridge Behavioural Attributes
Project Board
Service status
IT Service Catalogue
A-Z
Contact us
Contact us Overview
How to find us
Accessibility and facilities
Mac step 14
Info
Full-size image:
39 KB
|
View
Download
