For information specific to IT staff managing functions devolved to University institutions, see the link on the left. To find specific information use the A-Z of UIS facilities, the Service Catalogue or the search the site (see search box top right) for a keyword or phrase.
If you still can't find what you want, please tell us about it.
Support
- Help & support for Institutions - covers links to Relationship Managers, information about federated services, Techlink talks, Institution Support Service and Desktop Services, including the Managed Cluster Service.
- Security - antivirus protection for individuals and for institutions, email (spam) protection and CamCERT
- Windows Support - advice and assistance for people running Windows systems.
- Mac Support - advice and assistance for people running Macintosh systems
- UNIX Support - advice and assistance for people running UNIX systems
- Hardware purchase - including purchasing advice and discounts for Institutions and individuals.
- IT Training - free training for staff and students, some technical training charged
- Software - free software, software purchase, licensing etc.
Computing resources for groups of users and institutions
- Institution Support Service - contracted on an hourly or daily rate, either on an on-going contractual basis or as one-off
- Managed cluster service - available only to Institutions
- Self-service printing for Institutions
- Falcon content management service - available to Institutions and research groups
- Managed web service - available to Institutions and research groups
- Managed Wiki Service - available to Institutions and research groups
- Managed mail domains - part of email services available to Institutions and technical contacts
- Managed zone service - part of network services available to Institutions and technical contacts
- Group-owned Desktop Services filespace - (including web publishing) available to Institutions, societies and user groups
- Shared mailboxes and email lists - available to Institutions, societies and user groups
- Streaming Media Service, for publishing audio and video, for Institutions and University staff
- Software purchasing for Institutions, groups and individuals