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University Information Services

 

Groups

The Groups are more strategically focused and report to the UIS Director.
 

Architecture

Works with other areas of the University and UIS to develop IT architectural design policies and associated principles in support of the University's core objectives. Architecture defines how systems, technology and information can be best structured and organised for research, teaching, administration; enabling integration between systems, re-use, security and performance and reducing duplication.
 

Information and Cyber Security

Responsible for helping the University manage information and cybersecurity risks. Led by Vijay Samtani.
 

Divisions

The Divisions have an operational focus and report to the Chief Operating Officer.
 

Delivery Management Office

The role of the Delivery Management Office is to work with users, Relationship Managers and Service Owners to ensure that the programmes and projects that UIS undertakes meet user requirements, are delivered on time and within budget, and adhere to the relevant project governance standards. Led by Mark Rowland.
 

Departmental Operations

Responsible for UIS Finance, HR, Staff Development, Communications, Departmental Administration and Building Management. Departmental Operations is also responsible for developing effective governance frameworks and internal processes.
 

Development Operations (DevOps)

Leads the development and operations for all small and medium-sized IT systems and applications. Working closely with the User Experience, Testing and Quality Assurance teams, the Division will ensure all initiatives deliver a consistent and excellent user experience. Led by Abraham Martin-Campillo.
 

Infrastructure

Responsible for the ongoing delivery and support of the full range of UIS services to the University. Ensures service expectations are agreed and met, and that needs are met. Includes the Infrastructure and Networks team, front-line services (including the Service Desk), end-user computing and institutional support services. Led by Jon Holgate.
 

Institution Liaison and Relationship Management

Responsible for building collaborative relationships with Colleges, Schools, Departments, and the Unified Administrative Service (UAS) and other Non-School Institutions (NSIs). Ensures that user needs are understood and met, and that pan-University services deliver a good user experience and end-to-end IT service. The Division also provides IT Training Services to ensure staff and students maximise the value of their IT systems. Led by Richard Hey.
 

Large Systems

Responsible for developing, procuring, operating and upgrading all large business and information systems for the University, subject to priorities as set by the oversight committeesLed by Ron Chambers.
 

Research Computing Services

Provides Research Computing Services including high-performance computing services to the University and others. Led by Paul Calleja.