Normal operating schedule
All services normally run with operations staff present (attended operation), subject to the holidays and vulnerable periods, as follows:
| Monday to Friday | 08:00–17:00 |
At other times they run with no operations staff present (see unattended operation).
Holidays
UIS is closed on bank holidays. In addition, UIS will close at 17:00 on Tuesday 24 December 2019 for the Christmas/New Year holiday and re-open at 08:30 on Thursday 2 January 2020.
Unattended operation
When a service is running unattended, if it should fail, the service might not be reinstated until the next period of attended operation. In practice, staff monitor services from time to time outside normal working hours and are often able to reinstate them, but this can not be relied upon.
Further information
You may also be interested in:
- Vulnerable periods – during which services may be interrupted for maintenance
- System changes – planned maintenance changes to the University's IT systems.
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