Sources of IT help and support
Your first stop for IT support will be your institution's local IT staff, but the UIS's Help and Support website and Service Desk can also offer help and advice with using UIS's IT services:
UIS IT Help and Support website
Quick links
Getting connected
 Connect to eduroam Wi-Fi |
 VPN remote access |
 Forgotten UIS passwords |
 Hermes webmail |
ACN webmail |
| Hermes email software settings |
Microsoft Outlook webmail |
 Migrate Hermes to Exchange Online |
Printing
 How to print |
 Topping up e-credit for printing |
Software
| Buying software |
 Anti-virus software |
 Microsoft Office 365 ProPlus |
 Google Calendar |
Storage
 Dropbox |
 OneDrive |
Other useful links
 Information for new students/staff |
 IT training courses |