Sources of IT help and support
Your first stop for IT support will be your institution's local IT staff, but the UIS's Help and Support website and Service Desk can also offer help and advice with using UIS's IT services:
UIS IT Help and Support website
Quick links
Wifi
Connect to eduroam
Find out about wifi services
Remote access VPN
UAS staff remote access VPN
VPN access for other users
Passwords
Get or reset your University account password (formerly Raven)
Set up multi-factor authentication
Staying safe online
Find out how to avoid scams
Download antivirus protection
Get your @cam email account
Go to webmail
Storage
Find out about data and file storage services
Collaboration tools
Get Microsoft Office 365
Get Google Workspace
Printing
Find out how to print, copy and scan
Top up your printer e-credit
Microsoft Teams
Find out more about Teams
Log in via your browser