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University Information Services


Log in with Raven to see links to our service status system, major incident reports, and details on our vulnerable periods, planned system changes and decommissioning plans.


IT Service Status system


Live status information for a range of IT services. Sign up to receive SMS or email status alerts.

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Monthly service status reports


Monthly reports based on data from the IT Service Status system.

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Vulnerable periods


Schedule of vulnerable periods, during which services may be interrupted for maintenance or other dedicated work.

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Major IT incident reports


Reports on major IT incidents that affected the University, to ensure that users are aware of what has happened and what remedial action is planned.

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System changes


Weekly plans for any maintenance changes to the University's IT systems.

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Decommissioning plans


Proposals and plans for the decommissioning of UIS services or systems, as well as a process outlining the considerations that need to be addressed and the steps to be followed for portfolio approval.

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