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University Information Services


Strategic relationship management helps ensure your institution, staff and students get the most out of the UIS services. We also identify areas where new UIS services could support and enhance your institution's work.

Colleagues involved in strategic relationship management can be employed either in UIS or within an institution, such as a School, and often have additional responsibilities.

About the role


  • work with your institution to understand the local needs of your end-users, to find:

    • issues with established services

    • opportunities for new services to meet emerging demands

  • share these issues and opportunities with Service Owners and Service Managers within UIS 

  • inform the development of the UIS service portfolio

  • can advise your institution on how UIS’s resources are prioritised

  • can help your institution with strategic planning and personnel matters

  • usually play an active role in your institution’s IT Committee

The team

Richard Hey leads relationship management in UIS. He is a member of the Senior Leadership Team and a Deputy Director in UIS.



Ronald Haynes is the Relationship Manager for the Cambridge Colleges, the Colleges' Administration Software Consortium (CASC), the Office of Intercollegiate Services (OIS) and the Cambridge Theological Federation.


Iain Morrison is the Head of IT and Digital Transformation for both the School of Arts and Humanities and the School of the Humanities and Social Sciences.

School of Arts and Humanities

  • Faculty of Architecture and History of Art
  • Faculty of Asian and Middle Eastern Studies
  • Faculty of Classics
  • Faculty of Divinity
  • Faculty of English
  • Faculty of Modern and Medieval Languages
  • Faculty of Music
  • Faculty of Philosophy
  • Centre for Research in the Arts, Social Sciences and Humanities (CRASSH)
  • Language Centre

School of Humanities and Social Sciences

  • Faculty of Economics
  • Faculty of Education
  • Faculty of History
  • Faculty of Human, Social and Political Science, which comprises:
    • Department of Archaeology (including the McDonald Institute for Archaeological Research)
    • Department of Social Anthropology (including the Museum of Archaeology and Anthropology, and the Mongolian and Inner Asia Studies Unit)
    • Department of Politics and International Studies, incorporating
      • Centre of African Studies
      • Centre of Development Studies
      • Centre of Latin American Studies
      • Centre of South Asian Studies
      • Centre for Gender Studies
    • Department of Sociology
  • Faculty of Law, including the Institute of Criminology and the Lauterpacht Centre for International Law
  • Department of History and Philosophy of Science, including the Whipple Museum of the History of Science
  • Department of Land Economy

Alastair Downie is the Head of School IT and Digital Transformation for the School of the Biological Sciences.

School of the Biological Sciences

  • Faculty of Biology
    • Biochemistry
    • Centre for Family Research
    • Genetics
    • MRC Toxicology Unit
    • Pathology
    • Pharmacology
    • Physiology, Development and Neuroscience
    • Plant Sciences
      • Botanic Garden
    • Psychology
    • Zoology
      • Museum of Zoology
  • Faculty of Veterinary Medicine
    • Department of Veterinary Medicine
  • Milner Therapeutics Institute
  • Wellcome Trust/Cancer Research UK Gurdon Institute
  • Sainsbury Laboratory

Martin Keen is the Head of the Clinical School Computing Service for the School of Clinical Medicine.

School of Clinical Medicine

  • Clinical Biochemistry
    • Metabolic Research Laboratories
  • Clinical Neurosciences
    • Cambridge Centre for Brain Repair
    • Neurology Unit
    • Neurosurgery
    • Wolfson Brain Imaging Centre
  • Haematology
    • Transfusion medicine
  • Medical Genetics
  • Medicine
    • Anaesthesia
    • Experimental Medicine and Immunotherapeutics (EMIT)
    • Renal medicine
  • MRC Biostatistics Unit
  • MRC Cancer Unit
  • MRC Epidemiology Unit
  • Obstetrics & Gynaecology
  • Oncology
  • Paediatrics
  • Psychiatry
    • Brain mapping unit
    • Developmental psychiatry
  • Public Health & Primary Care
    • General Practice & Primary Care Research
    • Clinical Gerontology
  • Radiology
  • Surgery
    • Trauma and Orthopaedic Surgery
  • Cambridge Institute for Medical Research (CIMR)
  • Cancer Research UK Cambridge Institute
  • Institute of Public Health
  • MRC Cognition and Brain Sciences Unit
  • Welcome Trust - MRC Institute of Metabolic Science

Tim Dickens is the IT Co-ordinator for the School of the Physical Science.

School of Physical Sciences

  • Faculty of Earth Sciences and Geography
    • Earth Sciences
      • Sedgwick Museum of Earth Sciences
    • Geography
      • Scott Polar Research Institute
        • The Polar Museum
  • Faculty of Mathematics
    • Applied Mathematics and Theoretical Physics
    • Pure Mathematics and Mathematical Statistics
      • Statistical Laboratory
  • Faculty of Physics and Chemistry
    • Astronomy
    • Chemistry
    • Materials Science and Metallurgy
    • Physics
  • Isaac Newton Institute for Mathematical Sciences

James Matheson is the IT Business/Relationship Manager for the School of Technology.

School of Technology

  • Faculty of Engineering
    • Department of Engineering:
      • Energy, fluid mechanics, and turbomachinery
      • Electrical engineering
      • Mechanics, materials and design
      • Civil engineering
      • Manufacturing and management
      • Information engineering
  • Faculty of Business and Management
    • Cambridge Judge Business School
      • Centre for Business Research
      • The Psychometrics Centre
  • Faculty of Computer Science and Technology
    • Computer Laboratory
  • Department of Chemical Engineering and Biotechnology
  • Cambridge Institute for Sustainability Leadership

James is also the Relationship Manager for the West Cambridge Equipment Sharing project.

Non-School Institutions

Ronald Haynes is the relationship manager for non-school institutions.

Principal non-school institutions:

  • Cambridge University Library (CUL)
  • Cambridge University Development and Alumni Relations (CUDAR)
  • Centre for Music Perfomance (CMP)
  • Fitzwilliam Museum
  • Institute of Continuing Education (ICE)
  • Cambridge Enterprise
  • Careers Service
  • Gates Trust

Strategic Research Initiatives and Networks

Richard Hey is the contact for University Partner Institutions.

Cardiovascular Disease
Digital Humanities
Global Challenges
Global Food Security
Infectious Diseases
Language Sciences
Public Health
Stem Cells
Synthetic Biology
Therapeutic Sciences


University Partner Institutions

Richard Hey is the contact for University Partner Institutions.

Agricultural Botany, National Institute of (NIAB)
Animal Health Trust (AHT)
Babraham Institute
Bioinformatics, European Institute of (EBI)

British Antarctic Survey (BAS)
Cambridge Crystallographic Data Centre (CCDC)
Molecular Biology, MRC Laboratory of (LMB)
Sanger Institute, Wellcome Trust


Unified Administrative Service (UAS)

Richard Hey is the contact for UAS Divisions.

  • Academic Division and Registrary's Office
  • Human Resources Division
  • Legal Services Office
  • Estates Division
  • Finance Division
  • Health, Safety and Regulated Facilities
  • North West Cambridge Development
  • Office of External Affairs and Communications