Relationship management helps ensure your institution and staff get the most out of the services they receive from UIS, and identifies areas where new UIS services could support and enhance your institution's work.
Colleagues involved in relationship management can be based either in UIS or within an institution, such as a School, and often have additional responsibilities.
About the role
The relationship management role:
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works with your institution to understand the local needs of your end users, to find:
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issues with established services
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opportunities for new services to meet emerging demands
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shares these issues and opportunities with Service Owners and Service Managers within UIS
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informs the development of the UIS service portfolio
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can advise your institution on how UIS’s resources are prioritised
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can help your institution with strategic planning and personnel matters
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usually play an active role in your institution’s IT Committee
Our team
Richard Hey leads relationship management in UIS. He is a member of the Senior Leadership Team and a Deputy Director in UIS.
Colleges
Ronald Haynes is the Relationship Manager for the Cambridge Colleges, the Colleges' Administration Software Consortium (CASC), the Office of Intercollegiate Services (OIS) and the Cambridge Theological Federation.
Schools
James Hargrave is the School IT Business Manager for Arts, Humanities and Social Sciences.
School of Arts and Humanities
- Faculty of Architecture and History of Art
- Faculty of Asian and Middle Eastern Studies
- Faculty of Classics
- Faculty of Divinity
- Faculty of English
- Faculty of Modern and Medieval Languages
- Faculty of Music
- Faculty of Philosophy
- Centre for Research in the Arts, Social Sciences and Humanities (CRASSH)
- Language Centre
School of Humanities and Social Sciences
- Faculty of Economics
- Faculty of Education
- Faculty of History
- Faculty of Human, Social and Political Science, which comprises:
- Department of Archaeology (including the McDonald Institute for Archaeological Research)
- Department of Social Anthropology (including the Museum of Archaeology and Anthropology, and the Mongolian and Inner Asia Studies Unit)
- Department of Politics and International Studies, incorporating
- Centre of African Studies
- Centre of Development Studies
- Centre of Latin American Studies
- Centre of South Asian Studies
- Centre for Gender Studies
- Department of Sociology
- Faculty of Law, including the Institute of Criminology and the Lauterpacht Centre for International Law
- Department of History and Philosophy of Science, including the Whipple Museum of the History of Science
- Department of Land Economy
Richard Hey is the interim contact for the School of the Biological Sciences, the School of Clinical Medicine and the School of the Physical Sciences.
School of the Biological Sciences
School of Physical Sciences
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School of Clinical Medicine
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James Matheson is the IT Business/Relationship Manager for the School of Technology.
School of Technology
- Faculty of Engineering
- Department of Engineering:
- Energy, fluid mechanics, and turbomachinery
- Electrical engineering
- Mechanics, materials and design
- Civil engineering
- Manufacturing and management
- Information engineering
- Department of Engineering:
- Faculty of Business and Management
- Cambridge Judge Business School
- Centre for Business Research
- The Psychometrics Centre
- Cambridge Judge Business School
- Faculty of Computer Science and Technology
- Computer Laboratory
- Department of Chemical Engineering and Biotechnology
- Cambridge Institute for Sustainability Leadership
Non-School Institutions
Ronald Haynes is the relationship manager for non-school institutions.
Principal non-school institutions:
- Cambridge University Library (CUL)
- Cambridge University Development and Alumni Relations (CUDAR)
- Fitzwilliam Museum
- Institute of Continuing Education (ICE)
- Cambridge Enterprise
- Careers Service
- Gates Trust
Strategic Research Initiatives and Networks
| Cancer Richard Hey (Interim) Cardiovascular Disease Richard Hey (Interim) Conservation Richard Hey (Interim) Digital Humanities James Hargrave Energy James Matheson Global Challenges Richard Hey (Interim) Global Food Security Richard Hey (Interim) Immunology Richard Hey (Interim) Infectious Diseases Richard Hey (Interim) |
Language Sciences James Hargrave Metabolic Richard Hey (Interim) Neuroscience Richard Hey (Interim) Public Health Richard Hey (Interim) Reproduction Richard Hey (Interim) Sensors James Matheson Stem Cells Richard Hey (Interim) Synthetic Biology Richard Hey (Interim) Therapeutic Sciences Richard Hey (Interim) |
University Partner Institutions
Richard Hey is the interim contact for University Partner Institutions.
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Agricultural Botany, National Institute of (NIAB) |
British Antarctic Survey (BAS) |
Unified Administrative Service (UAS)
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