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University Information Services

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How to stay safe online

Unfortunately, not everything on the internet is what it seems. Our handy online guide describes the most common types of scam used against students and staff at the University, and offers tips on how to avoid them.

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Now you can reset your UIS Password yourself – get set up now

The UIS Password Management site now allows you to reset your own password. Get set up now – go to the web page, click on the 'Configure' button under 'Self-service password recovery'. Once you've provided some security info, you'll be ready to go.

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Moodle is getting a boost!

This year's Moodle upgrade provides clearer navigation, improved search functionality and introduces a range of new features that enhance the user experience.

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RSS Feed Latest news

Keeping 10,000 University computers safe from attack

Oct 05, 2018

The UIS Managed Endpoint Protection Service has reached the milestone of protecting over 10,000 machines from cyber attack. Using latest McAfee software, the service has blocked over 25,000 malware events in the past year.

Students! Beware scam emails allegedly from ‘Student Finance England’ and others

Sep 25, 2018

At the start of every term - especially at the start of the academic year - scammers ramp up their efforts to target new and existing students. Every year new (and old) students get tricked into giving away their bank details. We're just starting to see this year's phishing campaigns begin in anger, with emails claiming to be from ‘Student Finance England’ (see below), and there will be others…

Turnitin planned downtime: Saturday 22 September 2018

Sep 21, 2018

Turnitin will be undergoing essential maintenance from 16:00 on Saturday 22 September 2018 until 00:30 on Sunday 23 September, and will be unavailable during that time.

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Getting help

UIS Service Desk
General support queries

  Phone transparent  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone transparent  (01223 3) 32999

Other IT service desks