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University Information Services

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New UIS ticketing system domain:

As UIS transitions to our new cloud-based IT Helpdesk ticketing system (HEAT), you may notice your IT support tickets redirecting to We are working with our supplier to configure a URL within the domain, but in the meantime, please be assured that this URL is legitimate.

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Celebrating 25 years of networking innovation

The Granta Backbone Network (GBN) celebrates its 25th anniversary this year. It carries data from the Large Hadron Collider at CERN and is preparing to support even more world-class projects.

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Admin staff email upgrade

Following an upgrade to Exchange Server 2013, admin users will soon be able to share calendars with staff inside and outside the ACN.

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Need some space?

Find out how we're supporting the growing need to manage and protect data beyond local-disk storage solutions.

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Cyber security @Cambridge

Find out how you can contribute towards a major programme to improve cyber security across the University.

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Contact us to report an IT-related incident, such as phishing, a computer behaving unpredictably or online harassment. You can also raise a concern about IT use under the Prevent duty.

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