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University Information Services

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New UIS ticketing system domain:

As UIS transitions to our new cloud-based IT Helpdesk ticketing system (HEAT), you may notice your IT support tickets redirecting to We are working with our supplier to configure a URL within the domain, but in the meantime, please be assured that this URL is legitimate.

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Celebrating 25 years of networking innovation

The Granta Backbone Network (GBN) celebrates its 25th anniversary this year. It carries data from the Large Hadron Collider at CERN and is preparing to support even more world-class projects.

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Cyber security @Cambridge

Find out how you can contribute towards a major programme to improve cyber security across the University.

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Need some space?

Find out how we're supporting the growing need to manage and protect data beyond local-disk storage solutions.

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UIS System Status Line

UIS System Status Line 01223 463085

Call this number for status updates on major UIS systems.