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You can find links to previous editions below.
2024
Contents:
- CUFS users: updated Java version required
- Streaming Media Service (SMS): phased closure announced
- New University map coming soon
- Rescheduled: Network security control maintenance on 5 December 2024 06:00–07:45
- Elements downtime: 5 to 9 December
- UIS Christmas closure and Service Desk arrangements
- Essential Wireless Service upgrade 6-9 January 2024
- Managed Endpoint Protection Service migration to ePO SaaS
- New 'Get your University IT account' app coming in the new year
- Web and Intranet programme update
- Compliance Monitoring Management tool now available
Contents:
- UIS University briefing – recording and slides
- Beware Dropbox phishing email from University account
- UIS firewall maintenance 07:00–08:00 on 5 November 2024
- ACN firewall maintenance 07:00–08:00 on 6 November 2024
- DHCP Service: DHCP updates every 10 minutes, starting 31 October
- Cancelled University Microsoft accounts will be deleted after 30 days
- Advance notice: change to Dropbox accounts
- Advance notice: ACN desktops are being retired in 2025
- Web and intranet change of approach
- Content Community: user-centred design and usability
Contents:
- eduroam public certificate change 07:30 Wednesday 2 October
- Postponed: Network security control maintenance scheduled for 25 September
- Early notice: University Map changing December 2024, URLs and embedded maps will need updating
- Major incident report: Stuck Windows logins on 27 August
- Major incident report: Failing CamSIS logins on 23 September
- Web and Intranet programme update
- UIS University briefing
Contents:
- New IT onboarding email for staff and students
- Disabling third-party backups for Microsoft 365 data, 1 Sept 2024
- Final reminder: Annual archiving and deletion of Panopto content
- Panopto Acceptable Use Policy (AUP
- What to do if you cannot comply with the Acceptable Use Policy or Systems Management Policy
- PoP switches: scheduled firmware updates,16–27 Sept
- Early notice: Network security control maintenance on September 25
- UIS Service Desk launches 24/7 first-line support
- Joint Infrastructure Group July meeting notes
- August major incident report published
Contents:
- Microsoft Authenticator app notification improvements on 1 August
- Running your own email service that doesn't point to the UIS Microsoft 365 tenancy? Update the DMARC records before 2 September
- UIS VPN and Managed VPN service certificate update, 4 Aug, may affect your Linux users
- New IT onboarding email for staff and students
- Financial scam targeting students
- Annual archiving and deletion of Panopto lecture capture content
- Professor Anna Philpott appointed Pro-Vice-Chancellor for Resources and Operations
- Drupal 7 cloud migration underway
- Test the Cambridge Web Platform beta (Drupal 10)
- Join the 2024-25 UIS mentoring scheme
Contents:
- SharePoint: changes to permissions for new sites, from 2 July 2024
- University Wireless Service: essential maintenance, July 2024
- Microsoft Authenticator app notification improvements on 1 August
- Microsoft 'Bookings' app now available in Teams
- Annual archive of Panopto lecture capture content
- University wiki service ending on 1 August 2025
- New Head of IT and Digital Transformation for the School of Technology
- Echion Technologies secures £29 million to help commercialise its sustainable battery technology
- Network Unification moves to phase 2
- Systems Management Policy: procurement requirements
- Artificial Intelligence at Jisc: staff discussion forums
Contents:
- Interim senior leadership arrangements following Ian Leslie's retirement
- Upgrades to analogue telephone lines
- Planned work affecting distribution router at Downing site on 17 June
- Changes to the University Data Network Access Translation service
- Changes to incident ticket retention periods in Heat
- Optimise your content course
- Drupal 7 migration to the cloud
- Drupal 10 is coming
Contents:
- UIS University briefing – recording and slides
- Cyber security training
- PuTTY: critical security vulnerability
- Hermes MMD to be decommissioned on Monday 17 June
- Email security update for @cam.ac.uk
- Cloud storage
- Fax machines: end of support in August 2024
- Updates to service request form names in the IT self-service portal
- Drupal 10 is coming
- Chemical Engineering and Biotechnology network successfully migrated
- Learning at work week 2024
Contents:
- Cyber security actions for all staff
- Cloud storage update
- Microsoft Teams: Switch to New Teams on 1 April 2024
- DS-Filestore will be decommissioned on 1 April 2024
- Ucam-webauth (legacy) and Ucam-webauth decommission
- Turnitin technical support
- Planned essential network maintenance on 4 April
- Student Payments Project extended by a year
- Moodle upgrade
- Physical Access Control survey update
- UIS University Briefing
Contents:
- Reminder: UniOfCam SSID wireless service to be decommissioned on 4 March 2024
- CHRIS 10.50 upgrade Thursday, 7 March
- Plan to decommission DS-Filestore on 1 April 2024
- Cloud storage update
- Proposal to decommission ucam-webauth by 1 December 2024
- Research Computing Services wins sustainability award
- Acceptable Use Policy and Systems Management Policy
- Physical Access Control project update
- University Briefing – Lent Term
Contents:
- Refresh your eduroam wifi set-up
- UniOfCam SSID wireless service to be decommissioned on 4 March 2024
- Plan to decommission DS-Filestore on 1 April 2024
- Cloud storage update
- New Managed Print Portal
- Email address allocation and retention policy
- IT Infrastructure Defragmentation SharePoint launched
- Physical Access Control project
- Digital Literacy Skills training
2023
Contents:
- VPN maintenance on Sunday 10 December
- Elements: downtime 14–18 December
- GitLab downtime in December
- UniOfCam SSID wireless service to be decommissioned in January 2024
- Cloud storage comms to users exceeding the new quotas
- Teams Phone – departmental adopters enjoying the benefits
- Audio conferencing service to be decommissioned at end December
- New comms kit available
- October major incident reports published
- Student Payments Project
- Education IT Portfolio 2022/23 year in review
- Content rationalisation pilot project
Contents:
- UIS University Briefing for Michaelmas Term – recording and slides
- NetScaler ADC and Gateway vulnerability alert
- Changes to the IT self-service portal homepage
- Changes to Google Workspace accounts from 6 November
- New posters: Printing (MFDs) and UMD Rooms (formerly MCS service)
- Digital Admissions: My Cambridge Application first admissions cycle
Contents:
- Prepare for cloud storage quotas
- UniOfCam wifi service to be discontinued in January 2024
- TLS certificate validity period change
- Major incident report: University website unavailability on 26 September
- New UIS posters available for download
- Student payments: first show and tell session
- Digital Admissions: My Cambridge Application launch
- Web stabilisation
- Content rationalisation
Contents:
- NCSC vulnerability guidance on Citrix NetScaler
- University Managed Print service installs 300th multi-function device
- Microsoft Teams Phone: coming soon for University staff
- Jackdaw web server outage: major incident report published
- Student Payments Project
- Digital Admissions: My Cambridge Application
Contents:
- University Wireless Service maintenance, 1–3 Aug
- New service: UIS Infrastructure as a Service (IaaS) now live
- Update on preparations for Google Workspace storage quotas
- Reminder: Annual archiving and deletion of Panopto content
- ArcGIS licence changes
- Zoom – forced upgrade announced
- Cyber incident mitigation guidance from Jisc
- Malware threat GOOTLOADER – NCSC guidance
- Development of an Information Services Acceptable Use Policy
- Email address allocation and retention policy to be piloted for 1 year
- Managed Cluster Service closure
- Moodle upgraded to version 4.1
- Digital Admissions - My Cambridge Application
- Migrate your MMD to Exchange Online
Contents:
- Proposal to decommission UniOfCam SSID service in September 2023
- Replace AP-200 wireless access points by 14 July 2023
- Web Print launched for the University's managed print service
- New Blue AD Toolkit launched
- University Wireless Service maintenance, 1 to 3 August
- Wiki deprecation in Microsoft Teams
- Microsoft Teams: Shared Channels enabled in the University tenancy
- Annual archiving and deletion of Panopto lecture capture content
- MCS closure on 1 August 2023
- Moodle upgrade to version 4.1 on 18 July
- Migrate your MMD to Exchange Online
- New Student Payments project
- Research Computing Services helps advance fusion energy in the UK
Contents:
- Wireless APs on the West Cambridge Site – check your config by 9 June
- Major incident report: Website and applications outage 21 April
- Update your Google Analytics account before it stops working on 1 July
- AP-200 wireless access point replacement deadline extended to 30 June
- Consultation re decommissioning UniOfCam SSID service closes 30 June
- Netlogon protocol changes related to CVE-2022-38023 (RPC Seal)
- Microsoft Teams – changes in June
- Check in to meeting rooms with Booker QR codes
- Moodle upgrade to version 4.1 in July
- University Card – new policies published
- MMD migration to Exchange Online
Contents:
- Slack to change certificate provider
- Advance notice: required cyber security training for all University staff
- Consultation report: Improving the University Card renewal process
- Apollo's major upgrade improves research support at Cambridge
- Changes to Google Workspace accounts
- New guidance on setting up Google Analytics 4 properties
- Proposal to decommission UniOfCam SSID service September 2023
- Service status report for January to March 2023 published
- MCS closure
- Lecture capture service focuses on consistency
- Are you ready to migrate your MMD to Exchange Online?
Contents:
- Cyber security awareness training
- Changes to Google Workspace accounts
- Major incident report published: Exchange Online rejecting email on 1 March
- Apollo and Elements upgrades: downtime from 20 April
- Wireless Service maintenance in April 2023
- Pembroke College joins the Common Balance for DS-Print
- Introducing the IT consumables framework
- New Qualtrics contract
- Malware threat targeting Postgres databases
- Lecture capture
- Moodle stabilisation project now in BAU
- Delivering Digital Presence
- Deprecation of Managed Mail Domains on PPSW/Hermes
Contents:
- Changes to Google Workspace accounts from March
- Wireless Service maintenance in March and April 2023
- Updated charges for Wireless Service access points on 1 August 2023
- bITe-size email newsletter archive
- Major IT incident reports published
- Service information web pages moving to the IT Help and Support website
- Postgraduate funding roadshows in Easter Term
- Deprecation of Managed Mail Domains on PPSW/Hermes
Contents:
- University guest wifi service now accepts email registration
- Added security for Raven accounts in 2023
- Monitor devices with the Managed Endpoint Protection Service
- Institutional File Storage service gains new features on the Self-Service Gateway
- Exchange Online change to quarantine process on 6 February 2023
- Changes to Microsoft Stream video sharing from Tuesday 7 February
- New University cyber-security incident process from 8 February 2023
- Microsoft 365 conditional access policy update on Monday 13 February
- Media Transfer Service retirement on 31 March 2023
- Moodle successfully migrated to managed hosting service
- Deprecation of Managed Mail Domains on PPSW/Hermes
- Streaming Media Service (SMS) upgrade
- University Card Management System
- Questionnaire for GitHub users and software developers
2022
Contents:
- Exchange Online authentication policy update
- Altmetrics and Dimensions to use Azure AD sign in from 11 January
- Free AWS and RONIN cloud learning/support for researchers
- Moodle stabilisation
- Delivering Digital Presence
Contents:
- University Wireless Service maintenance Saturday 3 December
- Major incident report published on WCDC loss of cooling on 16 October
- Exchange Online 'first contact' safety tip now enabled
- DS-Print: difficulties purchasing Common Balance credit resolved
- Changes to UIS user registration form Tuesday 22 November 2022
- Office 365 licensing script updates from 28 November 2022
- Quicker Jackdaw user sign-up process goes live on 1 December
- Universal Analytics will be decommissioned on Saturday 1 July 2023
- Moodle stabilisation
- Digital admissions
Contents:
- Code signing certificate regulations will change on 01 June 2023
- Tell us about your 'Raven for Life' websites and applications
- Encourage users to follow eduroam set-up instructions
- Arrangements for visiting UIS
- Encourage staff and students to complete their cyber security training
- UIS helps University of Cambridge Investment Management (UCIM) to adopt hybrid working in a new London office
- Moodle stabilisation
- Postgraduate funding
- Overall degree classification
Contents:
- macOS Ventura release and urgent security update
- Your help needed to communicate a change to Display Names in Lookup
- Reminder: Microsoft withdrawing support for Basic Authentication from 01 October
- University Card: new Card management system is live
Contents:
- New cloud research platform service from UIS
- Symplectic Elements: major upgrade successful
- App Passwords end on 01 October – Exchange mailbox users affected
- Yammer version update during 17–18 September
- Fitzwilliam College joins the Common Balance for DS-Print
- Update on sourcing new wireless access point equipment
- MCS Linux service deprecated
- Deprecating the old Juniper VPN for the Administrative Computing Network
- New retention policy for Panopto content from 01 September 2022
- Email security: moving MMDs into Exchange Online
- University Card: new system launches on 15 September
Contents:
- Jackdaw upgraded successfully
- Panopto: desktop recorder users need to upgrade their version
- Symplectic Elements: major upgrade coming in August
- NTP servers under csx.cam.ac.uk to be withdrawn
- Incoming RDP traffic to be blocked at the Janet-UDN border from September
- Managed desktop provision update
- McAfee Enterprise rebranded as Trellix
- HMRC tax refund scams circulating again
- University Card: new University photo policy
- SMS: new platform launch delayed – interim guidance for users
Contents:
- Students vote Cambridge 4th best university for wifi and internet 2022
- University Data Network (UDN) connection speed set to double
- Wireless Service maintenance schedule for July
- Vulnerable periods webpage updated
- Developer Hub upgraded to GitLab 15
- DS-Print: temporary suspension of support for iOS and Android devices
- Streaming Media Service (SMS) reserved for business-critical uploads
- Additional attributes exposed in Lookup
- Uptick in eduroam set-up issues because users aren't following instructions
- UIS RADIUS servers change of DNS names in August
- Apps Anywhere (Citrix) virtual managed desktop service ending in September
- Google Drive 20GB quota deferred until December 2023
Contents:
- Lookup updated to provide better institutional affiliation data for students
- New email address policy update from the Information Services Committee
- Unix Support Mirror Service will continue under new domain name
- Old URL for the Network Access Tokens service to be withdrawn on 1 August
- UIS Service Desk introducing satisfaction surveys for user tickets
- UIS helps the Disability Resource Centre (DRC) migrate to the cloud
- Streaming Media Service
Contents:
- Review of managed desktop provision: update and report
- Sidney Sussex join the Common Balance for DS-Print
- Consultation on the future of the Unix Support Mirror Service
- Microsoft to end Basic Auth support from 1 October
- Office 2013 will reach end of support on 11 April 2023
- McAfee Enterprise rebranding to Trellix
- Major incident report on multiple University Microsoft accounts getting locked on 30 March
- ICE connects to the Granta Backbone Network (GBN)
- Digital Presence Programme (DPP) project status update
Contents:
- Help us improve our IT support portal
- Google Workspace Education Plus is now ready to use
- Update on the future use of Moodle and migration to alternative services
- New restrictions on the use of 'send as' addresses in Exchange Online
- SafeLinks: Defender for Office 365
- Visitors can now log in to the University's guest wifi service with GitHub
- Streaming Media Service: new platform announced
- Lecture capture rollout continues
- Major incident report on reported exam authentication problems on 18 March
- Transforming Research Support
- Digital Presence Programme: read the latest report
Contents:
- Review of managed desktop provision to departments and colleges
- Guest wifi service posters now available
- UDN distribution router upgrades in March
- GitLab upgrades introduce a simplified Geo configuration and streaming audit events
- Ransomware protection to be rolled out on the Institutional File Store (IFS)
- University Card
- Lecture capture
- Student Support Document CamSIS project
Contents:
- Aruba Networks praises UIS Wireless Team's "brilliant" ARP solution
- Employee Self-Service (ESS) and CHRIS: new way to log in
- TLS 1.0/1.1 deprecation in Exchange Online
- University Microsoft tenancy: new Guest users will be required to use MFA
- University GoogleDrive: 20GB quota limit from December 2022
- UIS partners with Schmidt Futures in new software engineering network
- Digital Presence Programme: Content Community workshop
2021
Contents:
- Lookup: users can now specify their personal pronouns
- Annual telephone system upgrade on 28 December
- Endpoint protection service: VirusScan goes EOL
- ITSM Tool, Ivanti Heat:
- CHRIS and ESS to get MFA and Blue authentication
- Managed Firewall Service: webinar catch-up
- Campaign to target users who haven't set up their self-service password recovery
- Reminder: flag your Mailman lists for transfer to Sympa
- Final countdown to Hermes closure
- Digital Presence Programme 2021 review
- Content Community: Writing for the web part 2
Contents:
- Raven development reaches an important milestone
- Developers’ Hub gains ‘GitLab Pages’ feature
- Digital certificate service: new user interface
- Mailing list migration to Sympa
- Moodle upgrade in January 2021
- DS-Print: new print queue management tool now available
- Windows 11 compatibility with University systems
- Managed Mail Domain changes planned for 2022
- Increasing security on MDMs
- Closure of the Managed Web Service
- KMS moves to a new server
- Falcon migration project completed: view the highlights
- Hermes closure on 31 December 2021
- Lecture capture
Contents:
- New University Wireless guest system: deployment schedule announced
- The Lookup API now available on the University API Gateway
- Updates to GitLab bring many useful new features
- Windows 11 now available to order on most Dell systems
- Service status report for September published
- Update on plans for the closure of Hermes on 31 December 2021
- University Card project: intended change to code128 barcode format
- Multi-factor authentication rollout
- Digital Presence Programme update
Contents:
- New University guest wifi service coming soon
- DS-Print: PaperCut focus on Cambridge
- Lecture capture recording equipment for academic year 2021–2022
- Falcon migration from Plone to Drupal completed
- IT service status report for August available
- Raven Password Reset app: mandating self-service recovery security details
- Lookup: changes to default visibility of people’s names
- Microsoft announces switch-off date for basic authentication for O365
- Multi-factor authentication rollout: completed
- Hybrid meeting room pilot rollout
- Digital Presence and the Content Community: creating accessible content workshop
- Migration progress – only 4,400 mailboxes to go!
- New web page: deleting old Hermes profiles from devices
- Action required: MMDs still resolving to @hermes.cam.ac.uk
- University Card system
- Mailman migration to Sympa
Contents:
- Managed Zone Service closedown and migration to Mythic Beasts
- Microsoft EES Agreement renewal
- College mailing lists being migrated to Sympa
- Investigating Microsoft Teams telephony to replace Cisco Jabber
- Hermes migration update: 19K mailboxes left to go
- Multi-factor authentication rollout
- Hybrid meeting room pilot rollout
Contents:
- New digital certificate service launched
- ‘Bolt-on’ Office 365 product licences will be available directly from UIS
- Migrate your mailing lists to Sympa
- Internet Explorer 11 no longer supported by Microsoft 365 apps and services by 17 August
- New feature added to Lookup to set forwarding addresses
- Hermes migration update
- University Card project
- Digital Presence Programme
- Multi-factor authentication rollout
Contents:
- Streaming Media Service: deleting obsolete files
- Last chance to have your say: survey of cookie-based automated access to Jackdaw by IT supporters
- UFS access and Java 8 versions
- Qualtrics login changes
- New MFD contract awarded to Konica Minolta
- LinkedIn Learning institutional licence extended for three years
- HR Transformation Programme: vendor demonstrations
- Accelerated rollout of multi-factor authentication on University Microsoft accounts begins in July
- Digital Presence Programme: update and status report
- Content Community: SEO for beginners
- University Card system gets new APIs
- Hermes migration
- Mentoring Scheme update
- TechLink talks and resources
Contents:
- Reminder: 2 June cut-off for unregistered devices sending unauthenticated SMTP email via PPSW
- UIS IT help and support site migration update
- Do you use cookie-based automated access to Jackdaw resources?
- Digital Presence Programme: Accessibility at the University
- Hermes migration update
Contents:
- Mailman replacement: call for Sympa early adopters
- UIS pilots Microsoft Defender for our Microsoft 365 accounts
- UIS Friendly Probing Suite decommissioning plan
- UIS IT help and support site migrating to Drupal
- Multi-factor authentication
- Hermes migration
- HR Transformation Programme
Contents:
- University Email Service: new security proposals approved
- Sympa – Mailman replacement service
- Google has announced changes to G Suite for Education
- The Developers' Hub has gained new features via a major GitLab upgrade
- Online assessment: temporary cloud-based Moodle launched to deliver online assessments in Easter Term
- Hermes migration project
Contents:
- New managed router service
- Cloud Print everywhere
- New version of GitLab was deployed to the Developers’ Hub
- Bringing a 15th century building’s data network up to 21st century standards
- Account cancellation process: checking members of your institution
- The future of the Streaming Media Service (SMS) and media hosting
- TLS certificate service changes predicted
- Microsoft Teams: change to download permissions for recorded meetings
- Digital Presence Programme update
- University Card management system upgrade
- Email service