About the role
Your institution is supported by a named Relationship Manager (RM), who works closely with their contacts to understand the local needs of the end users. In doing so, they identify issues with established services, as well as opportunities for new services that will meet emerging demands.
RMs share this insight with the relevant Service Owners and Service Managers within UIS, facilitating direct engagement between our IT and subject matter specialists and end users. As a result, their end-user expertise informs the development of the entire UIS service portfolio. RMs can assist institutions with strategic planning and personnel matters and work as a team in doing so.
RMs also help increase transparency around UIS strategy, helping institutions to understand how UIS’s finite resources are prioritised to accommodate the University’s diverse and often competing needs. RMs will usually play an active role on relevant IT Committees within their institutions.
Our team of Relationship Managers
Our team of Relationship Managers is led by Richard Hey, who is a member of our Senior Leadership Team. He oversees the relationships covering:
Colleges
- Christ's College
- Churchill College
- Clare College
- Clare Hall
- Corpus Christi College
- Darwin College
- Downing College
- Emmanuel College
- Fitzwilliam College
- Girton College
- Gonville & Caius College
- Homerton College
- Hughes Hall
- Jesus College
- King's College
- Lucy Cavendish College
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- Magdalene College
- Murray Edwards College
- Newnham College
- Pembroke College
- Peterhouse
- Queens' College
- Robinson College
- Selwyn College
- Sidney Sussex College
- St Catharine's College
- St Edmund's College
- St John's College
- Trinity College
- Trinity Hall
- Wolfson College
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Ronald Haynes
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Ronald Haynes is also the Relationship Manager for the Colleges' Administration Software Consortium (CASC), the Office of Intercollegiate Services (OIS) and the Cambridge Theological Federation.
Schools
School of Arts and Humanities
- Faculty of Architecture and History of Art
- Faculty of Asian and Middle Eastern Studies
- Faculty of Classics
- Faculty of Divinity
- Faculty of English
- Faculty of Modern and Medieval Languages
- Faculty of Music
- Faculty of Philosophy
- Centre for Research in the Arts, Social Sciences and Humanities (CRASSH)
- Language Centre
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James Hargrave
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School of the Biological Sciences
- Faculty of Biology
- Biochemistry
- Centre for Family Research
- Genetics
- MRC Toxicology Unit
- Pathology
- Pharmacology
- Physiology, Development and Neuroscience
- Plant Sciences
- Psychology
- Zoology
- Faculty of Veterinary Medicine
- Department of Veterinary Medicine
- Milner Therapeutics Institute
- Wellcome Trust/Cancer Research UK Gurdon Institute
- Sainsbury Laboratory
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Vacancy
Interim contact:
Richard Hey
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School of Clinical Medicine
- Clinical Biochemistry
- Metabolic Research Laboratories
- Clinical Neurosciences
- Cambridge Centre for Brain Repair
- Neurology Unit
- Neurosurgery
- Wolfson Brain Imaging Centre
- Haematology
- Medical Genetics
- Medicine
- Anaesthesia
- Experimental Medicine and Immunotherapeutics (EMIT)
- Renal medicine
- MRC Biostatistics Unit
- MRC Cancer Unit
- MRC Epidemiology Unit
- Obstetrics & Gynaecology
- Oncology
- Paediatrics
- Psychiatry
- Brain mapping unit
- Developmental psychiatry
- Public Health & Primary Care
- General Practice & Primary Care Research
- Clinical Gerontology
- Radiology
- Surgery
- Trauma and Orthopaedic Surgery
- Cambridge Institute for Medical Research (CIMR)
- Cancer Research UK Cambridge Institute
- Institute of Public Health
- MRC Cognition and Brain Sciences Unit
- Welcome Trust - MRC Institute of Metabolic Science
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Vacancy
Interim contact:
Richard Hey
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School of Humanities and Social Sciences
- Faculty of Economics
- Faculty of Education
- Faculty of History
- Faculty of Human, Social and Political Science, which comprises:
- Department of Archaeology (including the McDonald Institute for Archaeological Research)
- Department of Social Anthropology (including the Museum of Archaeology and Anthropology, and the Mongolian and Inner Asia Studies Unit)
- Department of Politics and International Studies, incorporating
- Centre of African Studies
- Centre of Development Studies
- Centre of Latin American Studies
- Centre of South Asian Studies
- Centre for Gender Studies
- Faculty of Law, including the Institute of Criminology and the Lauterpacht Centre for International Law
- Department of History and Philosophy of Science, including the Whipple Museum of the History of Science
- Department of Land Economy
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Vacancy
Interim contact:
James Hargrave
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School of Physical Sciences
- Faculty of Earth Sciences and Geography
- Earth Sciences
- Sedgwick Museum of Earth Sciences
- Geography
- Scott Polar Research Institute
- Faculty of Mathematics
- Applied Mathematics and Theoretical Physics
- Pure Mathematics and Mathematical Statistics
- Faculty of Physics and Chemistry
- Astronomy
- Chemistry
- Materials Science and Metallurgy
- Physics
- Isaac Newton Institute for Mathematical Sciences
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Vacancy
Interim contact:
Richard Hey
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School of Technology
- Faculty of Engineering
- Department of Engineering:
- Energy, fluid mechanics, and turbomachinery
- Electrical engineering
- Mechanics, materials and design
- Civil engineering
- Manufacturing and management
- Information engineering
- Faculty of Business and Management
- Cambridge Judge Business School
- Centre for Business Research
- The Psychometrics Centre
- Faculty of Computer Science and Technology
- Department of Chemical Engineering and Biotechnology
- Cambridge Institute for Sustainability Leadership
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James Matheson
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Non-School Institutions
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Principal non-school institutions:
- Cambridge University Library (CUL)
- Cambridge University Development and Alumni Relations (CUDAR)
- Fitzwilliam Museum
- Institute of Continuing Education (ICE)
- Cambridge Enterprise
- Careers Service
- Gates Trust
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Ronald Haynes
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Strategic Research Initiatives and Networks
University Partner Institutions
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Agricultural Botany, National Institute of (NIAB) Richard Hey (Interim)
Animal Health Trust (AHT) Richard Hey (Interim)
Babraham Institute Richard Hey (Interim)
Bioinformatics, European Institute of (EBI) Richard Hey (Interim)
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British Antarctic Survey (BAS) Richard Hey (Interim)
Cambridge Crystallographic Data Centre (CCDC) Richard Hey (Interim)
Molecular Biology, MRC Laboratory of (LMB) Richard Hey (Interim)
Sanger Institute, Wellcome Trust Richard Hey (Interim) |
Unified Administrative Service (UAS)
- Academic Division and Registrary's Office
- Legal Services Office
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Richard Hey
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- Estates Division
- Finance Division
- Health, Safety and Regulated Facilities
- North West Cambridge Development
- Office of External Affairs and Communications
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Andrew Rose
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HR
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Richard Hey
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01223 332999