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Central network hub incident, 30 January 2015
University Information Services
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How we work with you Overview
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Our people Overview
Dr Sibel Allinson
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Monica Gonzales
James Hargrave
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Dr Nick Mattin
Chris MacLeod
James Matheson
Paul Mazumdar
Ignacio Medina Castello
John Norman
Jay Pema
Dr Stuart Rankin
Colette Reap
Steve Riley, O.B.E.
Sue Rogers
Andrew Rose
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Dr Steve Smith
Filippo Spiga
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Louise Tunstall
Wojciech Turek
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How to contact us Overview
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West Cambridge Data Centre
West Cambridge Data Centre Overview
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Information Services Committee Overview
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Rules, Guidelines & Procedures Overview
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Staff matters Overview
Charter for System and Network Administrators
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Information Services Policies, Rules and Guidelines
IT incident reports
IT incident reports Overview
IT incidents in 2016
IT incidents in 2016 Overview
11-Mar-2016 Slow loading of University websites
11-Mar-2016 Slow loading of University websites Overview
Timeline of service provider status reports
20-Feb-2016 Soulsby data centre outage
20-Feb-2016 Soulsby data centre outage Overview
20-Feb-2016 Soulsby data centre outage
20-Feb-2016 Soulsby data centre - earlier loss of power
20-Feb-2016 Soulsby data centre - earlier loss of power - update at 17:55
UIS service update following disruption on 20-Feb-2016 [Sunday 21-Feb-2016]
UIS service update following disruption on 20-Feb-2016 [Monday 22-Feb-2016]
06-Feb-2016 Eduroam and RADIUS problems
08-Jan-2016 Internal network fault
IT incidents in 2015
IT incidents in 2015 Overview
08-Dec-2015 Janet denial of service attack
08-Dec-2015 Janet denial of service attack Overview
Disruption to Internet access on 8 December 2015
Update from Jisc on Internet disruptions on 8/9 December 2015
10 December update from Jisc on Internet disruptions
15-Dec-2015 Disruption to network authentication
15-Dec-2015 Disruption to network authentication Overview
15-Dec-2015 Disruption to network authentication
Major IT incident management procedure
Get started
Get started Overview
Information for students
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Information for Admin/UAS staff
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News
News Overview
The challenge of Wi-Fi in an 800-year-old University
Sharing IT merger experiences with the University of Cologne
Celebrating 25 years of networking innovation
Managed Web Service (MWS) now offers up to 50GB disk space
Introducing My DS-Print: secure online access to your DS-Print account
UIS facilitates Examinations with Adjustments
News Archive
News Archive Overview
2017
2017 Overview
UIS implements a solution to protect the University from denial-of-service attacks
The University IT Services Catalogue gains new functionality and content
Improving IT services for staff in the UAS
2016
2016 Overview
Release of new functionality and new content to the University IT Service Catalogue: Tuesday 20 December 2016
University training: the next generation
A new round of Bright Ideas celebrated at UIS
The University's IT services – in one easy-to-find location
300 live Falcon sites, and counting
Bright Ideas campaigns close on Friday 3 June
Techlink CUDN update: it's time to plan your PoPs
Further enhancements released for the IT Services Catalogue
Upgraded DS-Exams service for Examinations with Adjustments
First of the University’s 'Bright Ideas' set to become reality
New Managed Web Service (MWS) launches for University webmasters
The IT Service Catalogue enters phase 2
Upgraded University Wireless Service improves coverage around Market Hill and Petty Cury
eduroam certificate renewal
eduroam certificate renewal Overview
eduroam certificate renewal and Windows mobile devices
eduroam certificate renewal and Mac devices (OS X and iOS)
2015
2015 Overview
New Divisional structure for Information Services
UIS helps Professor Hawking make holographic history
West Cambridge Data Centre officially opened
Deputy Directors for UIS
Information Services' IT Catalogue pilot project website launched for feedback
The Interim Leadership Team
UIS workstrand engagement and feedback
The UIS workstrands
The race to the Tour de France start line
IT Exhibition 2015
Windows 10 is here, but should you be an early adopter?
IT service disruptions following flooding on 17 July
ICTF 2015: talking IT with our Oxford colleagues
UIS achieves Gold status at the 2015 Green Impact Awards
UIS News Roundup: Lent/Easter 2015
University IT Service Catalogue launched
Staff Review & Development System – Phase 1 launched
University Library adopts UIS' Desktop Services on its open-access workstations
100th Multi-Function Device integrated into DS-Print
WCDC wins a DatacentreDynamics Award
2014
2014 Overview
2014: A review of UIS' inaugural year
The University’s new £20M green data centre leads the way in the HE sector
High Performance Computing Service joins University Information Services
UIS Progress Report to ISC, July 2014
Streaming Media Service (SMS) gives content owners better access control
2014/15 students to benefit from early access to their UIS accounts
University Wi-Fi network (mostly) survives demands of Le Tour
Events
Cyber security
Initiatives
Initiatives Overview
IT Community Development Project
IT Community Development Project Overview
IT Community Development Project Workshops
Project Placement, Shadowing and Mentoring
Skills Framework for the Information Age (SFIA)
IT Community Skills Database
Template Departmental IT Job Descriptions
Cambridge Behavioural Attributes
About The IT Community Development Project
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IT Satisfaction Survey
Microsoft EES Agreement
Microsoft EES Agreement Overview
About the Microsoft EES Agreement
About the Microsoft EES Agreement Overview
Who's covered by the EES Agreement
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When software will be made available
CAL Suites
Getting started
Office 365 ProPlus
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Microsoft Imagine Academy Online Learning
Microsoft Imagine Academy Online Learning Overview
Get started with Microsoft Imagine Academy Online Learning
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Storage strategy Overview
OneDrive for Business
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Room booking Overview
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On-boarding with Room Booking
Exchange Online
UIS literature request for AY 2017/8
A-Z
IT Service Catalogue
Reports & briefings
Reports & briefings Overview
Incident report: West Cambridge power event 9 November 2014
Central network hub incident, 30 January 2015
Central network hub incident, 30 January 2015 Overview
Central network hub incident 30 January 2015
CNH incident report 30 January 2015 appendix a
Central network hub incident 30 January 2015 appendix b
EES briefing from Microsoft
Incident Report: West Cambridge Power Issue 23 February 2015
Forward actions in response to operational incidents
Shared Storage Requirements Project: Final Report
Interim report on IT incidents following flooding on 17 July 2015
Update of interim report on flooding incident on 17 July 2015
Final interim report on flooding incident on 17 July 2015
Reports and briefings in 2016
Reports and briefings in 2016 Overview
Soulsby data centre - electrical work & equipment shutdown
UAS Survey Briefing December 2016
UIS Service Desk
Central network hub incident, 30 January 2015
University Information Services
Reports & briefings
Incident report: West Cambridge power event 9 November 2014
Central network hub incident, 30 January 2015
Central network hub incident 30 January 2015
CNH incident report 30 January 2015 appendix a
Central network hub incident 30 January 2015 appendix b
EES briefing from Microsoft
Incident Report: West Cambridge Power Issue 23 February 2015
Forward actions in response to operational incidents
Shared Storage Requirements Project: Final Report
Interim report on IT incidents following flooding on 17 July 2015
Update of interim report on flooding incident on 17 July 2015
Final interim report on flooding incident on 17 July 2015
Reports and briefings in 2016
UAS Survey Briefing December 2016
Info
Central network hub incident 30 January 2015
CNH incident report 30 January 2015 appendix a
Central network hub incident 30 January 2015 appendix b
