Upgrading ACN/UAS Desktop devices – owner action required
If you are still using a University-managed laptop or computer that runs the ACN/UAS Desktop, you need to request an upgrade to a University Managed Desktop (UMD) device by the end of May.
Change to Dropbox accounts 7 June 2025
In 2023, Dropbox announced changes to its storage and pricing model and moved to a metered storage policy, having previously offered unlimited storage. As advised in October 2024, the University of Cambridge Dropbox Agreement, which Academia manages on our behalf, will not be renewed and will expire on 7 June 2025...
Change to outbound SMTP email relay 30 June
We will retire the ppsw.cam.ac.uk SMTP relay on 30 June 2025. After this date, you will need to use the SMTP.cam.ac.uk outbound email.
Panopto planned maintenance 22:00 on Friday 11 April
Panopto will be unavailable for approximately 3 hours from 22:00 on Friday 11 April.
Major IT incident: University email accounts not receiving external emails
We are investigating reports of University email accounts not receiving external emails. Reports suggest this issue is affecting other institutions. We will provide an update as soon as possible.
Wireless Service maintenance schedule: 25 March, 7 and 8 April
We would like to inform you about upcoming wireless service maintenance that may cause temporary disruptions. Tuesday, 25 March 07:00-09:00 A software upgrade will be applied to fix system bugs. During this time, you may experience intermittent service disruptions when connecting to eduroam, UniOfCam-Guest, UniOfCam-IoT,...
New ‘Get your University IT account' app is going live in March
We are launching a new ‘Get your University IT account’ web app in March. The app will replace the current Jackdaw IT account collection screens.
Support for Adobe Acrobat Pro 2020 ends in November 2025
Adobe is ending support for Adobe Acrobat Pro 2020. Find out how to buy a reduced subscription to the latest version of Acrobat Pro.