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An opportunity has become available at University Information Services (UIS) for a Computer Security Incident Response Team (CSIRT) Analyst with a background in incident response and resolution, with experience working with security technologies and services.

You will join a Security Operations team of analysts and engineers, working to deliver cyber-security for the University's ~60,000 students and staff.

Your work will be in a complex organisation, with a range of challenges that constantly evolve to meet new threats and business needs.

As a CSIRT Analyst you will:

• Detect and respond to cyber-security attacks or incidents.
• Analyse data using enterprise cyber-security tools (Microsoft, Trellix, FortiNet) and developing these to meet changing needs.
• Research and implement new cyber-security capabilities, improving the university's cyber-security posture.
• Work with IT staff from across the university to identify and resolve security incidents.

Are you the right candidate?

• You will have experience in incident response.
• You will have experience in using cyber-security tools and products.
• You enjoy analysing data and discovering attack methods.
• You are keen to learn and develop cyber-security technologies.
• You can follow processes when required but have the curiosity and determination to follow unusual lines of investigation under your own initiative.
• You can communicate clearly to different audiences, both verbally and written.
• You can work calmly and effectively during incidents.

This position will divide their time equally between incident response and developing security capabilities. While there is strong emphasis on incident response, we welcome candidates with a range of security experience and interests to complement the existing team.

This is a hybrid-working role with offices at the University Information Services' building on the West Cambridge Site.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Ashley Culver, Security Operations Manager via email: aec31@uis.cam.ac.uk.

Please quote reference VC48023 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

UIS will be closed from 12:30 on Wednesday 24 December 2025 until 08:30 on Friday 2 January 2026.

University Information Services (UIS) is the central engine delivering the digital services, IT infrastructure, business information, and powerful research computing services at the core of the University of Cambridge, a globally recognized institution.

The University has a bold, collaborative ambition to evolve its digital business, education, and research services, and the UIS team is driving this exciting transformation.

Why Join Us?

Strategic Impact:

Digital excellence is a key priority for University leadership, ensuring Cambridge maintains its world-leading status. You will be instrumental in deploying modern digital ways of working that enhance our global reputation for excellence in research, teaching, and learning.

Unique Collaboration:

This role offers an unparalleled opportunity to collaborate and interact with some of the finest minds in the world. You will share data, insight, and expertise to make a meaningful, direct difference to the success and mission of the University.

Modern Delivery:

We work in multi-disciplinary teams, primarily leveraging Agile methodology, to effectively manage and deliver a complex portfolio of services, projects, and programmes.

Our Scale and Scope:

We support a vast (30,000+) user base, including students, academics, and external partners.

Critical Infrastructure:

Our assets include one of the most powerful research computing facilities in the UK and a massive 90-kilometre fibre network spanning the Cambridge city area.

Investment:

UIS operates with an annual budget of approximately £40 million, complemented by significant capital investments, underscoring the University's commitment to technology.

Community Building:

The CIO's team actively collaborates with IT and digital staff across all departmental teams, fostering a strong digital community of practice and specialist networks across Cambridge.

Be part of the team shaping the digital landscape of one of the world's most influential universities.

About the Role:

Reporting to the Chief Architect in UIS, the Solution Architect Tech Leads are responsible for shaping the overall technical direction and technology strategy of a portfolio of related services or products.

Each of the Solution Architect Tech Leads works alongside the Product and Delivery Leads in the "three amigos" model to provide high-level technical leadership and works closely with enterprise architecture and other stakeholders to drive innovation, efficiency, and continuous improvement across the portfolio. They will mentor and work very closely with service Tech Leads, fostering a culture of technical excellence and forward-thinking.

Specifically, these roles require exceptional interpersonal skills and the ability to translate complex technical concepts into clear, non-technical language tailored to varied audiences. Equally vital is the proven capability to design bespoke solutions that precisely align with business objectives and to influence stakeholders effectively by addressing their specific needs and concerns. Although the role does not have any direct line management responsibility over the software development and other specialists who lead each service team in the portfolio, the Tech Lead has a dotted-line leadership over the work of different teams and considerable responsibility for what these teams deliver and how they all work together. A key element of these roles is the ability to lead and influence teams and specialists across the organisation.

Demonstrable experience of defining, at solution level, approaches to system integration and automation would be highly valued, as there is an immediate need to address challenges in this area of the architecture.

The role requires education to degree level/ Level 6 vocational qualification or equivalent level of practical experience and TOGAF 9 (or later) certification.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

This is one of a number of roles currently being recruited to on a rolling basis: the University will assess applications weekly throughout the advertised period and reserves the right to close the role, ahead of the closing date, once suitable candidates have been recruited.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance, quoting reference VC48222.

Please quote reference VC48222 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

University Information Services (UIS) is the central engine delivering the digital services, IT infrastructure, business information, and powerful research computing services at the core of the University of Cambridge, a globally recognised institution.

The University has a bold, collaborative ambition to evolve its digital business, education, and research services, and the UIS team is driving this exciting transformation.

Why Join Us?

Strategic Impact:

Digital excellence is a key priority for University leadership, ensuring Cambridge maintains its world-leading status. You will be instrumental in deploying modern digital ways of working that enhance our global reputation for excellence in research, teaching, and learning.

Unique Collaboration:

This role offers an unparalleled opportunity to collaborate and interact with some of the finest minds in the world. You will share data, insight, and expertise to make a meaningful, direct difference to the University's success and mission.

Modern Delivery:

We work in multi-disciplinary teams, primarily leveraging Agile methodology, to effectively manage and deliver a complex portfolio of services, projects, and programmes.

Our Scale and Scope:

Serving 30,000+ Users:

We support a vast user base, including students, academics, and external partners.

Critical Infrastructure:

Our assets include one of the UK's most powerful research computing facilities and a massive 90-kilometre fibre network spanning the Cambridge city area. Investment:

Community Building:

The CIO's team actively collaborates with IT and digital staff across all departmental teams, fostering a strong digital community of practice and specialist networks across Cambridge.

About the Role:

The Lead Delivery Manager will be aligned to a specific portfolio or domain, working in close collaboration with other organisational units and members of UIS to deliver user-facing digital services. You will be working alongside Heads of Product and Technical Lead/Solution Architects in a Three Amigos model to transform the portfolio and provide exemplary and positive delivery across the University.

Key responsibilities:

• Accountable for the delivery of complex products and services that are delivered by multiple teams or have high technical, organisational or reputational risk.
• Manage dependencies of varying complexity.
• Manage complex budget(s) and commercial processes.
• Define and oversee the delivery strategy for multiple products or services.
• Provide delivery oversight and expertise to multiple teams in your portfolio or domain area.
• Work closely with delivery managers to remove obstacles, maintain a smooth workflow and continuous delivery.
  
• Line manage and coach delivery or senior delivery managers.

Experience needed:

• Experience building and maintaining multiple multi-disciplinary delivery teams.
• Proven track-record managing delivery of digital products and services and leading the procurement and delivery of complex third-party / software-as-a-services products.
• Ability to appropriately apply core delivery and programme management skills to a range of delivery settings, applying an agile-first approach.
• Ability to build strong and productive relationships.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

This is one of a number of roles currently being recruited to on a rolling basis: the University will assess applications weekly throughout the advertised period and reserves the right to close the role, ahead of the closing date, once a suitable candidate has been recruited.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance, quoting reference VC48223.

Please quote reference VC48223 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

The role

The Senior Product Manager for the University' s new Unified Data, Integration and Reporting Service will be responsible for bringing strategic and operational clarity and focus to the myriad of exciting things we could be working on.

Work with the service owner, multidisciplinary service team and data domain leads, you'll manage the continuous delivery of the three service components: our enterprise data platform, our bring your own data platform, and our integration platform.

This is an exciting opportunity to work with a great bunch of people to really transform the way the University operates and makes use of data. That's where we need your help to think both strategically and operationally about how we shape and deliver change and adoption of this new service.

What you will do

As a Senior Product Manager you will:

• Make sense of our needs and opportunities and elicit and collaboratively set out how we can (radically) change how we make use of data across the University.

• Manage the three service components and service adoption: enterprise data, bring your own data, and integrations.

• Create service goals, KPIs and an accompanying realistic credible roadmap.

• Manage the life cycle of service offerings, from initial design and planning, domain onboarding, through to production rollout and ongoing optimisation.

• Own and maintain the service model, roadmap and prioritised backlog.

• Ensure that user support and documentation is clear and accessible.

The service has been funded for an initial 2 year period. Consequently, this position is a 2-year, full-time role, usually based on the University's West Cambridge Site.

What you will need

• A supportive and collaborative approach to work mixed with a drive and ambition to deliver.

• Excellent stakeholder, communication, written and presentation skills.

• Experience of product management of enterprise level products and services.

• Experience working with engineering teams using DevOps practices.

• Proven experience leading and managing multidisciplinary teams.

What we can offer

• A competitive salary with service-related progression and annual cost-of-living increases.

• An annual leave allowance of 41 days per year (including bank holidays).

• A generous pension with attractive employer contributions.

• Access to a range of shopping and travel discounts through the Cambens scheme.

• Hybrid working. We support flexible and family-friendly working and are open to non-standard working patterns. We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC48186.

Please quote reference VC48186 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

University Information Services (UIS) is recruiting a Customer Success Manager (CSM) to lead the strategy of the Town Support Hub. In this role, you will oversee managed IT support for a range of departments, colleges, and organisations across the University.

As a lead for the Town Support Hub, you will direct the delivery and ensure client institutions receive a reliable, consistent and high-quality service. You will work closely with Support Hub staff, collaborate with colleagues across UIS, and draw on specialist expertise where required. The role also includes supporting the ongoing development and strategy of the service, strengthening relationships with departments, and contributing to a programme of continuous improvement. In addition, you may coordinate temporary support for institutions whose IT staff are absent due to leave or illness.

You will join the friendly and collaborative UIS team, working in a hybrid onsite/remote arrangement as part of a geographically dispersed group. The Town Support Hub supports multiple University institutions, offering a diverse and varied workload and an excellent opportunity to develop your skills and experience within the University IT environment.

This role includes:

• Taking responsibility for the design, procurement, installation, upgrading, operation, control, and maintenance of IT infrastructure components, and monitoring their performance.
• Leading and delivering medium-scale projects, ensuring a clear approach, effective facilitation, and successful completion.
• Managing individuals and teams, allocating responsibilities, offering guidance, and supporting development in line with skills and experience.
• Working with client institutions to understand requirements, evaluate options, recommend solutions, and, where appropriate, oversee implementation.
• Managing problem resolution activities, coordinating agreed fixes and preventative measures.

The ideal candidate will have:

• Demonstrable experience in IT, leadership, and team management.
• Evidence of working at a strategic level to shape and deliver department- or organisation-wide change.
• Experience sharing technical knowledge to build capability across a wider team.
• Broad technical understanding including networking, multi-platform systems, problem-solving, and user support.
• Strong relationship-building skills at all levels of an organisation.
• Clear and confident communication skills, both written and verbal. Strong organisational skills, with the ability to work independently and manage competing priorities.
• A proactive and enthusiastic approach.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you are interested in this opportunity and would like to know more, please contact Steve Hoensch, Head of Infrastructure Service Development and Planning (sh342@cam.ac.uk). Informal conversations are welcome, and further information is available on request.

Please quote reference VC48162 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

The post is offered to internal candidates of the University only.

Embark on a rewarding IT career without being a developer! If you have experience in creating and maintaining teaching timetables and aspire to step into IT, we want to hear from you. Bring your positive attitude, genuine passion for excellence and eagerness to learn.

Join our dynamic team at the University Information Services, contributing to the support of the University's Timetabling and Room Booking systems. From initial system implementation to ongoing support, you'll acquire extensive experience in new enterprise technologies. Gain subject matter expertise in our timetabling systems, actively participating in large project implementations and providing continuous systems support.

Collaborate with users, providing guidance on leveraging information technology for business objectives and effective problem-solving. Dive into user requirements, explore IT solutions, oversee enterprise system implementations, and deliver ongoing support for issues and change requests. Engage with in-house development teams and external vendors, offering your expertise and support.

While the work can be challenging, it's undeniably rewarding. This role serves as an excellent entry point for a career in IT, exposing you to diverse challenges and providing essential skills for professional growth. We will provide all necessary training as well as support from a very welcoming team. Apply now and begin a fulfilling journey with UIS!

Main Responsibilities

• Provide user support for timetabling and booking systems.
• Perform annual system maintenance & configuration activities.
• Ensure that systems and procedural documentation is maintained and accurate.
• Triage helpdesk tickets for timetabling and booking systems.
• Perform business analysis and requirements gathering for changes and projects.
• Scope projects and engage in the project planning.
• Research options and propose solutions for projects.
• Support project implementation and user training, including in-person and onboarding activities.
• Configure and undertake quality assurance testing for new releases.

Qualifications & Essential and Desirable Skills

• Degree (2:1 or higher) or equivalent work experience.
• Hands-on experience in lecture timetable creation and maintenance.
• Comfortable with the analysis of large data sets and reporting.
• Proficiency in Microsoft Excel and experience using collaboration and project management tools (e.g., Confluence and Jira) are desirable.
• Experience with API coding and development is desirable, particularly in supporting system integration or data exchange between services.
• Business analysis, requirements gathering, or change management experience (desirable but not essential).
• Administrative background with general knowledge of IT systems (desirable but not essential).
• Strong problem-solving skills.
• Comfortable navigating and finding solutions.
• Enthusiastic self-starter with a keen interest in learning new technologies.
• Positive, customer-focused attitude.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Dean Feltham, Senior Functional Analyst, dean.feltham@uis.cam.ac.uk.

Please quote reference VC48036 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

If you use the University’s eduroam wifi, please update your wifi set-up by Monday 5 January 2026 to ensure your connection to eduroam continues uninterrupted in the New Year.

Fixed-term: The funds for this post are available until 30 June 2028 in the first instance.

The University of Cambridge has established a number of change initiatives to help the institution adopt new ways of working in support of its staff and academic mission. These change initiatives are closely linked to the University's priorities and will help ensure that the University continues to thrive in the future.

The Transforming Research Support (TRS) Programme is one of these initiatives. It aims to deliver new systems, processes and ways of working that improve the way we manage research grants, leading to a better experience for our staff and external stakeholders.

The Programme Co-ordinator role will provide critical support across the Research Portfolio, ensuring programmes and projects are effectively planned, governed, and delivered. The role acts as the central point for co-ordination, reporting, and administration within the portfolio, enabling Portfolio and Delivery Managers to focus on delivery and stakeholder management.

Key Responsibilities

Programme/Portfolio Support

• Support the planning, delivery, and governance of multiple systems delivery projects and programmes.
• Responsible for portfolio meetings management i.e. invitations, agendas, notes, actions and other outputs.
• Maintain integrated programme plans, RAID (Risks, Assumptions, Issues, dependencies) logs, and action trackers.
• Monitor progress against key milestones and escalate risks or delays.
• Co-ordinate dependencies across projects, workstreams, and business units. Governance & Reporting
• Source updates from team members to support the preparation of programme status reports and updates for senior stakeholders.
• Support the preparation of Portfolio, Programme Board packs, ensuring timely and accurate information.
• Ensure compliance with portfolio governance frameworks, policies, and standards.

Financial & Resource Management

• Liaising with Finance department for budget reports for inclusion in board packs and reports.
• Assist in resource planning, supporting the recruitment process and resource allocation across projects.
• Support tracking vendor/supplier deliverables, contracts, purchase orders and invoices where applicable.

Stakeholder Engagement & Communication

• Act as a coordination point between project teams, business stakeholders, and external partners.
• Support stakeholder communications, workshops, and events.
• Maintain clear, concise communication channels across the portfolio.

Tools & Processes

• Manage portfolio and project management tools (e.g., MS Project, Jira, Smartsheet, or equivalent).
• Champion best practice in project documentation, knowledge management, and version control.
• Contribute to continuous improvement of programme and portfolio delivery processes.

Skills & Experience

Essential

• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills, including report writing and presentation.
• Proficiency with project management tools and MS Office suite (Excel, PowerPoint, Project).
• Knowledge of project management methodologies (Agile, Waterfall, or hybrid).

Desirable

• Previous experience in IT systems delivery or enterprise transformation programmes in Higher Education.
• Experience supporting programmes or portfolios, ideally in systems delivery or technology transformation.

Personal Attributes

• Proactive, detail-oriented, and solution-focused.
• Comfortable working in a complex, change-driven environment.
• Strong interpersonal skills with the ability to build trust and influence at all levels.
• A team player who can work collaboratively and independently.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Liam Boote, Delivery Manger, Transforming Research Support Programme, Liam.Boote@admin.cam.ac.uk.

Please quote reference VC47088 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

We are looking for an enthusiastic Network Specialist to join our team, operating and enhancing large-scale HPC and AI research infrastructure, including Dawn, one of the UK's fastest AI supercomputers.

You'll join the University of Cambridge's Research Computing Services, a national supercomputing centre providing services to world-renowned scientists, clinicians and engineers across the UK and Europe underpinning critical national research in fields including clean energy, personalised medicine, and climate science.

Your role

You will be responsible for the design and delivery of the networks that underpin the research computing services ensuring they meet the requirements of peta-scale computational and data storage systems.

You will design and maintain the operational tools required to configure, monitor and secure the networks. You will provide guidance and technical leadership to other members of the HPC Data Centre Infrastructure team in the use of these tools.

What you will do

• Lead on the design and rollout of new network features for large-scale scientific workflows.

• Collaborate with other technical specialists to ensure effective solution delivery .

• Automate network configuration and deployment using Ansible, Python, and GitLab.

• Supporting and evolve the network backbone for HPC, storage, and AI infrastructure.

• Troubleshoot network performance issues.

• Implement changes across firewalls, routers, and switches, ensuring resilience and security.

• Participate in incident response, root cause analysis, and proactive improvements to service reliability.

What you will bring

Essential skills and experience

• Proven experience in data centre network design, operation and security controls.

• Hands-on proficiency with network automation with tools such as Ansible, Python.

• Strong understanding of networking protocols (e.g. TCP/IP, IPv4/6, IPSec, DNS).

• Familiarity with open source monitoring tools.

  • Ability to work independently, communicate clearly, and collaborate with multidisciplinary teams.

Desirable experience

• Experience of HPC or AI infrastructure, especially high-speed interconnects (e.g. InfiniBand, RoCE).

• Experience working in security certified environments (e.g. ISO27001).

• Operational knowledge of Linux and server virtualisation.

• Experience supporting services in a scientific or research environment.

Why Join us

The University of Cambridge is one of the world's most respected academic research institutions where your expertise will help enable cutting-edge research and innovation. In the Research Computing Service, you'll be part of a collaborative, mission-driven team with access to:

• A modern hybrid working environment with excellent on-campus facilities.

• Opportunities for continuous learning and development with access to the latest technologies.

• Annual leave allowance of 41 days (including public holidays).

• University pension scheme.

• Access to University services; libraries, fitness centres and cultural facilities.

• Access to a range of shopping and travel discounts through the Cambens scheme.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC47972.

Please submit your CV and a cover letter to apply.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

University Information Services (UIS) is seeking 2 x experienced Desktop Service Analysts for 1-year secondment. This role will directly support multiple schools/departments in closing the specific compliance gaps with the University's Information Services Acceptable Use Policy (AUP) and Systems Management Policy (SMP), both of which are central to the University's cyber security strategy.

These posts are practical, delivery-focused positions and will involve collaborating with local IT staff, researchers, and administrators. You will support the rollout of key technologies and processes required to meet compliance expectations by the April 2026 deadline.

Successful candidates will have hands-on experience working across Windows, Linux, and macOS platforms, alongside strong communication skills, technical troubleshooting abilities, and a collaborative approach.

These roles will be managed by UIS and based out of the Central Support Hub. The successful post holders will report to the Support Hub Manager.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Key responsibilities

• Assisting departments with the deployment of Tanium to all relevant devices in scope of the SMP and AUP.
• Supporting the installation of Trellix EDR on eligible endpoints.
• Documenting associated network ranges for devices deployed with Tanium.
• Assisting with the registration of IT assets into the school's central asset register.
• Identifying scientific and specialist equipment that may require exemption or alternative compliance approaches.
• Providing guidance to departments on SMP requirements and acting as a liaison with UIS specialist teams where needed.
• Supporting local IT teams in closing specific compliance gaps.
• Sharing technical guidance and best practices related to SMP implementation.

Essential skills

• Recent experience in delivering IT services within a complex environment.
• Evidence of working at a tactical or operational level to deliver technical solutions.
• Demonstrable experience in a specific area of IT (e.g. desktop support, infrastructure, or endpoint management).
• Developing knowledge of at least one technical specialism within an IT domain (e.g. Desktop Support within Infrastructure).
• Ability to develop and maintain up-to-date knowledge in relevant technologies.

Desirable skills

• Experience supporting multiple departments or teams in a federated IT structure.
• Experience contributing to or leading small IT projects.
• Familiarity with endpoint security and compliance tools (e.g. Tanium, Trellix, Intune, SCCM, or similar).
• Understanding of IT compliance frameworks and policies such as AUP, SMP, or equivalent.
• Experience producing technical documentation, reports, or asset registers.
• Scripting or automation experience (e.g. PowerShell, Bash).
• Ability to adapt technical communication for non-specialist audiences.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Steve Hoensch, Head of Frontline Services, sh342@uis.cam.ac.uk.

Please quote reference VC47902 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Temporary cover: This post is fixed-term until 5 October 2027 or the return of the post holder, whichever is the earlier.

An opportunity has become available at University of Cambridge for a Business Analyst with a background in the delivery of digital products, specifically upgrading existing software. This role will primarily be focused on Identity and Access Management (IAM) solutions

This role is part of University Information Services (www.uis.cam.ac.uk/about-us). We work collaboratively with colleagues in departments, colleges, and other institutions to provide a range of IT services to support the needs of all users at the University. You will join a growing team of Business Analysts, User Researchers, Product Managers and Designers working closely with our DevOps team focusing on Identity Management systems.

As a Business Analyst your work will enable the University of Cambridge community to make better, informed decisions for digital services, to facilitate world leading research and education. You will work with stakeholders and other project team roles to understand and document the current situation, to define business and user needs, and to help design and deliver products and services that meet those needs.

This is a fixed term role split between University Information Services' modern offices on the West Cambridge Site and working from home. We offer flexibility of working hours together with a generous pension and holiday allowance.

As a Business Analyst you will:

• Work with stakeholders and other members of the project team to understand and document business needs.

• Document complex current state systems and processes, in a way that is easy for non-technical staff to understand.

• Work on the specification, design and delivery of digital products by selecting and applying appropriate business analysis techniques.

• Document future state systems and processes, recording and prioritising future state requirements.

• Ensure that the products and services delivered meet the needs of the business.

Are you the right candidate?

• Experience working as part of a multi-disciplinary delivery team implementing new systems, ideally relating to (IAM) principles, tools and processes.

• Experience in Scrum / Agile delivery approaches.

• Knowledge of business analysis techniques and methodologies, understanding how best to apply them to different situations.

• Ability to work autonomously and proactively identify and deliver additional artefacts or documents to support the project.

• Experience of liaising with Technical Teams, both internal and external.

• Experience of using Jira/GitLab would be advantageous.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC47873.

Please quote reference VC47873 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Granta Backbone Network (GBN) is the University's privately owned fibre optic network which is used to distribute IT services across the collegiate university campuses. The successful candidate will lead a small team to manage all aspects of the network to meet the University's IT needs and aspirations. You'll be managing and implementing changes and expansion to the network, as well as responsibility for all other aspect, such as procurement, contractor engagement and finance.

What you will do

As the GBN manager/lead you will:

• Have responsibility for design, setting standards and ensuring quality control
• Deliver complex projects, adhering to strict deadlines and budget
• Manage and lead members of staff
• Ensure good working relationships between the GBN, other UIS teams and other institutions, both internal and external to the University

This position is a permanent, full-time role, usually based on the University's West Cambridge Site.

What you will need

• Line management or supervisory experience
• Experience of successful project delivery
• Proven ability to build relationships
• Proven experience of leading and implementing innovation
• Experience of civil engineering and cabling method
• Experience contributing to the development and delivery of strategic technical plans or organisational change initiatives

The benefits

You can expect to receive:

• a competitive salary with automatic service-related progression and annual cost-of-living increases
• a generous annual leave allowance of 41days per year (including bank holidays)
• access to a hybrid pension scheme with attractive employer contributions
• access to a range of shopping and travel discounts through the Cambens scheme.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Ritchie Carter, Infrastructure Operations Manager, rpc34@cam.ac.uk.

Please quote reference VC47731 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Fixed-term: 2 years.

The post is offered to internal candidates only on the basis of a secondment from their current role in the University.

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS's team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The IT Senior Engineer will join a team of customer-focused systems administrators, working to support Windows servers and services running on them, with a focus on Windows Server, Active Directory, and Server Applications.

What you will do

As an IT Senior Engineer responsible for Windows servers, you will:

• Work within a team to support and enhance and transform our core IT server infrastructure.
• Implement and support key technologies in Microsoft environments - utilising automation and scripting where possible.
• Ensure that business continuity measures are implemented and maintained to minimize the impact of systems failure.
• Monitor, diagnose and proactively fix issues.
• Own in-team technical projects associated with the improvement of infrastructure.
• Implement and maintain automated systems to administer systems and services at scale.
• Ensure that systems and procedural documentation is maintained and accurate.
• Work closely with people across UIS and wider University, including software engineers, networks engineers, security staff, database administrators, project managers and service teams.
• Design systems / choose appropriate technologies ensure your technical skills are kept up to date.

This position is a 2-year secondment, usually based on the University's West Cambridge Site.

What you will need

• Windows Server systems administration.
• Strong scripting and automation skills - PowerShell experience would be particularly valuable.
• Active Directory, Group Policy and Windows Server security.
• Running third party server applications on Window Server.
• Full stack understanding of how different layers of IT interoperate, from networking up to the application / service level. VMware hypervisor, networking and automation are useful skills to have.
• Strong troubleshooting skills.
• Good communication, organisational and problem-solving skills.

The benefits

You can expect to receive:

• a competitive salary with automatic service-related progression and annual cost-of-living increases.
• a generous annual leave allowance of 41 days per year (including bank holidays).
• access to a hybrid pension scheme with attractive employer contributions.
• access to a range of shopping and travel discounts through the Cambens scheme.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Chris Garrett, Interim Head of Backend Infrastructure, christopher.garrett@uis.cam.ac.uk.

Please quote reference VC47832 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Fixed-term: The funds for this post are available for 2 years in the first instance.

An exciting opportunity has become available at University of Cambridge for a Programme Manager responsible for the running the Identity Management (IM) programme.

This is a great opportunity to work on a high-profile strategic initiative within University Information Services (UIS) www.uis.cam.ac.uk/about-us. You will support the Head of Identity alongside working with various colleagues across the Collegiate University to track and organise key activities.

You will be responsible for running the IM programme, one of the most complex business transformations an organisation can undertake requiring high level of comfort in technical environments. You will be responsible for delivering impactful business benefits and outcome in line with the organisational strategy. You will also be responsible for overseeing a team of Senior Delivery Managers, Business Analysts and Developer resources, as well managing a matrix of internal resources that have been committed to the programme. As a Programme Manager you will also have line management responsibilities and will be expected to provide development advice and mentoring for junior members.

This is a 2-year fixed term role split between University Information Services' modern offices on the West Cambridge Site and working from home. We offer flexibility of working hours together with a generous pension and holiday allowance.

As a Programme Manager you will

• Lead a multi-disciplinary team tasked with delivery of the Identity Management Programme.

• Oversee multiple projects in line with the overarching Identity Strategy.

• Actively lead the strategic planning of the delivery the IGA platforms.

• Be responsible for transitioning business as usual.

• Act as part of the escalation path to facilitate delivery.

• Allocate and manage both internal and external resources.

• Be responsible for the creation and maintenance of all programme documentation.

• Manage timelines, risks, issues and dependencies within the scope of the programme.

• Be an active stakeholder manager and act as a subject matter expert to provide assurance.

• Be responsible for all reporting and managing the programme delivery board.

• Support the Head of Identity in preparing documentation and collateral.

• Provide strategic input in defining the mid-term road map of delivery past the initial implementation and the end of the project.

• Be responsible for developing a business case for an any additional work that may be required to achieve the organisations strategic objectives.

The right candidate is

• Comfortable with complexity and ambiguity and are able to work as high-level, or as detailed, as the task requires.

• Adept at working with stakeholders at all levels.

• Has a wealth of experience working as part of a multi-disciplinary delivery team to shape and build digital products and services.

• Has expert knowledge and experience applying varying project management methodologies.

• Has experience working on identity and access management projects and specifically Sailpoint ISC.

• Has line management experience or a keen desire to oversee and develop others.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC47774.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Fixed-term: The funds for this post are available for 2 years in the first instance.

An opportunity has become available at University of Cambridge for a Senior Delivery Manager with a background in the delivery of digital products and services. The successful applicant will support the Identity and Access Management (IAM) programme during this period.

This is a great opportunity to work on a high-profile strategic initiative within University Information Services (UIS) www.uis.cam.ac.uk/about-us. You will support the Head of Identity alongside working with various colleagues across the Collegiate University to track and organise key activities.

As a Senior Delivery Manager working on the IAM programme you will be working on one of the most complex business transformations an organisation can undertake requiring a blend of project management and product delivery. You will be responsible for working with, guiding and directing a diverse set of stakeholders and resources to deliver impactful products that realise benefits that stretch across the organisation. Dependency management, stakeholder engagement and risk management are essential to be successful in the role.

This is a 2-year fixed term role split between University Information Services' modern offices on the West Cambridge Site and working from home. We offer flexibility of working hours together with a generous pension and holiday allowance.

As a Senior Delivery Manager you will

• Lead a multi-disciplinary team tasked with delivery of the Identity Governance and Administration (IGA) platform.

• Actively lead the strategic planning of the delivery of the IGA platform.

• Act as part of the escalation path to remove obstacles and facilitate delivery of the IGA platform.

• Allocate and manage both internal and external resources that operate in a matrix structure.

• Be responsible for the creation and maintenance of all project documentation.

• Manage timelines, risks, issues and dependencies within the scope of the project.

• Take an active role in stakeholder engagement working with your team to deliver defined outcomes.

• Be responsible for all reporting and managing a project delivery board.

• Be responsible for supporting the Head of IAM in preparing documentation and collateral.

• Provide strategic input in defining the mid-term road map of delivery past the initial implementation and the end of the project.

The right candidate is

• Comfortable with complexity and ambiguity and are able to work as high-level, or as detailed, as the task requires.

• Adept at working with stakeholders at all levels.

• Has a wealth of experience working as part of a multi-disciplinary delivery team to shape and build digital products and services.

• Has expert knowledge and extensive experience applying varying project management methodologies.

• Has experience working on identity and access management projects and specifically Sailpoint ISC (previously known as IdentityNow).

• Has line management experience or a keen desire to oversee and develop others.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC47775.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

The post is offered to internal candidates of the University only

Embark on a rewarding IT career without being a developer! If you have experience in using the University's Student Information System (CamSIS) and aspire to step into IT, we want to hear from you. Bring your positive attitude, genuine passion for excellence and eagerness to learn.

Join our dynamic team at the University Information Services, where you will build on your existing knowledge and skills to provide user focussed support for CamSIS while working within an awesome team of likeminded individuals.

Collaborate with users, provide guidance on leveraging information technology for business objectives and effective problem-solving. Dive into user requirements, explore IT solutions, oversee enterprise system implementations, and deliver ongoing support for issues and change requests. Engage with in-house development teams and external vendors, offering your expertise and support.

While the work can be challenging, it's undeniably rewarding. This role serves as an excellent opportunity for someone already confident in using CamSIS to utilise established administrative or project management skills in an IT role, exposing you to diverse challenges and providing essential skills for professional growth. We will provide all necessary training as well as support from a very welcoming team. Apply now and begin a fulfilling journey with UIS!

Main Responsibilities

• Provide user support for the University's Student Information System (CamSIS).
• Scope projects and engage in the planning and project management.
• Perform business analysis and requirements gathering for changes and projects.
• Research options and propose solutions for changes and projects.
• Support project implementations, user training and onboarding activities.
• Perform annual system maintenance & configuration activities.
• Ensure that systems and procedural documentation is maintained and accurate.
• Triage helpdesk tickets.

Qualifications & Skills

• Hands-on experience in using CamSIS (essential).
• Business analysis, requirements gathering or change management (desirable but not essential).
• Administrative background with general knowledge of IT systems (desirable but not essential).
• Enthusiastic self-starter with a keen interest in learning new technologies.
• Positive customer focused attitude.
• Comfortable navigating and finding solutions.
• Comfortable with analysis of large data sets and reporting.
• Strong problem-solving skills.
• Degree (2:1 or higher) or equivalent work experience.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Melanie Pearce, Interim Business Systems Team Lead, Student Systems at melanie.pearce@admin.cam.ac.uk.

Please quote reference VC47727 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

The University of Cambridge's Information Services is seeking an experienced Senior Software Developer. You will join a multidisciplinary development team within a Division of 30 engineers building high-profile bespoke web systems and cloud native services, and modernising existing applications.

Our services are public-facing and support University staff and students (~60,000 people) meaning your work will have a significant impact on the reputation of one of the world's leading universities. We develop new services using modern web architectural standards with an emphasis on reusability, APIs, test automation, and CI. Services are deployed to cloud infrastructure in Docker containers.

Our technology stack is: AWS, GCP, Terraform, Ansible, Docker, Python, Django, React, Material UI and Typescript. We maintain a DevOps culture and use Scrum for our day to day work. We have also adopted an "open by default" approach to new work and thus you can find much of our work to date in our GitLab. The team also produces a Guidebook that collects team's practices and useful information at https://guidebook.devops.uis.cam.ac.uk/

Ideally you will have experience in:

• Designing and solving complex business problems by writing simple, effective code that can be deployed to cloud services.
• Expert coding in Python. Large experience architecting django applications.
• Even better if you have experience with TypeScript and React and/or some fluency in other languages and web frameworks.
• Designing and developing RESTful APIs and consuming these in web applications.
• Writing and collaborating on highly insightful, comprehensive code reviews.
• Writing and applying unit tests.
• Using git as your daily revision control system.
• Collaborating with users and business representatives to gain insight, and to bottom-out detailed requirements.
• Working with containers. Writing good, optimised Dockerfiles.
• Working in a DevOps environment using cloud technologies, CI/CD and configuration management tools.
• Mentoring other developers.

Ideally, you can:

• Learn new skills independently and proactively and are constantly striving to raise technical excellence.
• Understand system and software specifications and choose appropriate designs to meet requirements.
• Produce simple architectures from complex problems.
• Debug complex problems effectively, including in new unexplored applications.
• Drive and commitment to see activities through to completion meeting deadlines matching pace to the urgency of the situation.
• Acquire understanding of all services' architecture, thinking through potential design impacts on other teams and the organisation.
• Convince, provide work direction, and leadership to colleagues.
• Have an excellent understanding of agile practices.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Ed Kirk, Engineer Manager at ek599@cam.ac.uk.

Please quote reference VC47702 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Embark on a rewarding IT career without being a developer! If you have experience in creating and maintaining teaching timetables and aspire to step into IT, we want to hear from you. Bring your positive attitude, genuine passion for excellence and eagerness to learn.

Join our dynamic team at the University Information Services, contributing to the support of the University's Timetabling and Room Booking systems. From initial system implementation to ongoing support, you'll acquire extensive experience in new enterprise technologies. Gain subject matter expertise in our timetabling systems, actively participating in large project implementations and providing continuous systems support.

Collaborate with users, providing guidance on leveraging information technology for business objectives and effective problem-solving. Dive into user requirements, explore IT solutions, oversee enterprise system implementations, and deliver ongoing support for issues and change requests. Engage with in-house development teams and external vendors, offering your expertise and support.

While the work can be challenging, it's undeniably rewarding. This role serves as an excellent entry point for a career in IT, exposing you to diverse challenges and providing essential skills for professional growth. We will provide all necessary training as well as support from a very welcoming team. Apply now and begin a fulfilling journey with UIS!

Main Responsibilities

• Provide user support for timetabling and booking systems.
• Perform annual system maintenance & configuration activities.
• Ensure that systems and procedural documentation is maintained and accurate.
• Triage helpdesk tickets for timetabling and booking systems.
• Perform business analysis and requirements gathering for changes and projects.
• Scope projects and engage in the project planning.
• Research options and propose solutions for projects.
• Support project implementation and user training, including in-person and onboarding activities.
• Configure and undertake quality assurance testing for new releases.

Qualifications & Essential and Desirable Skills

• Degree (2:1 or higher) or equivalent work experience.
• Hands-on experience in lecture timetable creation and maintenance.
• Comfortable with the analysis of large data sets and reporting.
• Proficiency in Microsoft Excel and experience using collaboration and project management tools (e.g., Confluence and Jira) are desirable.
• Experience with API coding and development is desirable, particularly in supporting system integration or data exchange between services.
• Business analysis, requirements gathering, or change management experience (desirable but not essential).
• Administrative background with general knowledge of IT systems (desirable but not essential).
• Strong problem-solving skills.
• Comfortable navigating and finding solutions.
• Enthusiastic self-starter with a keen interest in learning new technologies.
• Positive, customer-focused attitude.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Dean Feltham, Senior Functional Analyst, at dean.feltham@uis.cam.ac.uk.

Please quote reference VC46876 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

We will be carrying out some essential restructuring and relocation of the fibre optic infrastructure of the University Data Network (UDN).