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University Information Services

 

Senior Application Specialist (Fixed Term)

Jobs - Fri, 12/09/2025 - 01:00

An exciting opportunity has arisen at the University for an experienced Senior Application Specialist to join the Business Systems team. This role is focussed on Integration, supporting several transformation programmes that are introducing new enterprise SaaS systems that need to transfer information between themselves and existing on-premise systems, using a variety of mechanisms from APIs to flat files. Located within University Information Services (UIS), the Business Systems team are responsible for the maintenance and development of the University's critical ERP systems for handling administrative data across HR, Finance, Student and Teaching & Learning.

Working on both operational support and project activities, you will assist with the development and maintenance of business systems integrations in support of strategic initiatives, whilst improving efficiency and reducing technical debt. You will demonstrate in-depth knowledge of systems integration approaches and associated technologies whilst providing a high level of support to our customers. Your work will be varied and unique, and will involve working closely alongside other Application Specialists, Database Administrators, Functional Analysts, Testers and our stakeholders.

What you will be doing:

  • Working as part of a multi-disciplinary team to review requirements, develop specifications and design effective solutions.
  • Be a technical subject matter expert in our (SaaS) business systems integrations, including knowledge transfer to/from others inside and outside the team.
  • Take responsibility for the implementation, development and support of our integrations in operational and project settings.
  • Review and migrate code, including the analysis of both application and integration platform changes in relation to their impact on integrations.
  • Monitor performance and other operational aspects of the integrations working with relevant stakeholders to resolve any issues or suggest enhancements.
  • Collaborate with the relevant systems helpdesks, investigate any incidents that are reported, resolve and advise users where appropriate.

What you will bring:

  • Integration design and development.
  • Experience in relational & NoSQL database design, MS SQL, system design, performance tuning and integration.
  • Ability to learn new skills independently and proactively and are constantly striving to raise technical excellence.
  • Understand system and software specifications and choose appropriate designs to meet requirements.
  • Produce simple, reusable architectures from complex problems.
  • Debug complex problems effectively, including in new unexplored applications.
  • Drive and commitment to see activities through to completion meeting deadlines matching pace to the urgency of the situation.
  • Knowledge of how to approach data and system security.
  • Experience of providing 2nd/3rd line support as part of an operational support team.
  • Experience of coordinating technical change in operational and project settings.
  • Strong planning and communication skills.

It would be great if you had knowledge of:

  • Microsoft Azure Integration Services.
  • Azure DevOps functionality.
  • Oracle Fusion application integration functionality (e.g. API, BICC, HDL).
  • Oracle Fusion application environment management (e.g. refreshes).
  • Oracle Visual Builder application development.
  • Oracle Integration Cloud.
  • Oracle Cloud Infrastructure.

Fixed-term: The funds for this post are available for 2 years in the first instance.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please contact Steve Smith at steve.smith@uis.cam.ac.uk for further details.

Please quote reference VC47228 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Data Architect (Fixed Term)

Jobs - Tue, 09/09/2025 - 01:00

Fixed-term: The funds for this post are available for 2 years in the first instance.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Are you an experienced Data Architect with a passion for creating innovative data solutions? Do you excel at aligning data strategies with organisational objectives to drive success and modernisation? If so, we invite you to join our team at the University Information Services (UIS) at the University of Cambridge.

About Us:

University Information Services (UIS) provides essential IT services that support both the academic and administrative functions of the University of Cambridge. Our services are integral to the University's success and reputation, touching on key institutional-level risks and objectives. We oversee the development, delivery, and support of a number of University-wide technology and systems, including communications, storage, computing, and enterprise systems for staff and students.

The Role:

As a Data Architect within our Architecture Group, you will work collaboratively with various university departments as well as colleagues within UIS to develop and implement IT architectural design policies, patterns and principles. Your primary focus will be to support our exciting Finance Transformation Programme, ensuring that the University's data assets are effectively supported by relevant technology. Duties will include:

  • Developing and maintaining data architecture frameworks that support the Finance Transformation Programme;
  • Enabling integration between systems, promoting re-use, ensuring security and performance, and reducing duplication;
  • Collaborating with the University Data Lead's office and other data leadership to support the governance of the University's data assets.

You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.

You should have the following skills and experience:

  • Demonstrable experience as a Data Architect in higher education or other sector in a highly federated organisation, or relevant skills that demonstrate capability in the areas identified above.
  • Some technical experience in Microsoft Azure data services (e.g. Azure Data Factory, Synapse, PowerBI).
  • Proven understanding of MDM (Master Data Management) and Data Governance solutions. Basic level of proficiency with Purview or similar (e.g. Profisee) is desirable.
  • A sound understanding of modern data architecture patterns including data mesh principles, data lake and lakehouse architectures, NoSQL technologies and schemaless data modelling.
  • Demonstrable experience engaging with senior-level technology and business stakeholders, particularly in a financial context or setting.

The benefits

You can expect to receive:

  • a competitive salary with automatic service-related progression and annual cost-of-living increases
  • a generous annual leave allowance of 41 days per year (including bank holidays)
  • access to a hybrid pension scheme with attractive employer contributions
  • access to a range of shopping and travel discounts through the Cambens scheme.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any queries before applying, please contact Dr. Jamie Thorogood, Chief Architect (jamie.thorogood@uis.cam.ac.uk)

Please quote reference VC47195 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

eduroam public certificate change on Thursday, 4 September

News feed from help site - Thu, 04/09/2025 - 15:38

We're changing the public certificate used by eduroam at 5.00pm on Thursday, 4 September 2025. How to prepare for the certificate change If you used the eduroam Configuration Assistant Tool (CAT) for Windows devices, the eduroam profile for macOS devices, or the geteduroam for Android app to set up your eduroam connection...

PoP switches: scheduled firmware updates, 8-19 September

News feed from help site - Thu, 04/09/2025 - 13:24

We will update the Point of Presence (PoP) switches to apply the latest recommended firmware updates before the start of Michaelmas 2025.

Gitlab database in read-only mode on Friday 22 September

News feed from help site - Fri, 29/08/2025 - 10:14

The GitLab Container Registry database will be migrated on Friday 22 September.

Software Developer

Jobs - Fri, 29/08/2025 - 01:00

The University of Cambridge's Information Services is seeking an experienced Software Developer. You will join a multidisciplinary development team within a team of 50 engineers building high-profile bespoke web systems, cloud native services, and modernising existing applications.

Our services are public-facing and support University staff and students meaning your work will have a significant impact on the reputation of one of the world's leading universities. We develop new services using modern web architectural standards with an emphasis on reusability.

Our technology stack is: Python, Django, React, Typescript, GitLab, Docker, Terraform, and Google Cloud. We maintain a DevOps culture and have also adopted an "open by default" approach to new work and thus you can find much of our work to date in our GitLab.

Ideally you will have experience:

  • Designing and solving complex business problems by writing simple, effective, and tested code that can be deployed to cloud services.
  • Coding in Python and Django with some fluency in other languages and web frameworks.
  • Writing and collaborating on highly insightful, comprehensive code reviews.
  • Creating web UIs focused on good UX.
  • Collaborating with users and business representatives to gain insight, and to bottom-out detailed requirements.

Even better if you have experience:

  • Working with our full tech stack.
  • Working in a DevOps environment using cloud technologies, CI/CD, and configuration management tools.
  • Working closely with a QA team to ensure quality is "baked in".
  • Designing, developing and creating RESTful web services and APIs.
  • Mentoring other developers.

Ideally, you can:

  • Learn new skills independently and proactively and are constantly striving to raise technical excellence.
  • Produce simple architectures from complex problems. Understand system and software specifications and choose appropriate designs to meet requirements that then you later implement.
  • Debug complex problems effectively, and are not afraid to get your hands dirty in unfamiliar realms.

This best candidates will:

  • Show passion for innovation and excellence.
  • Acquire a deep understanding of the software architecture, systematically thinking through potential design impacts on other teams and the organisation.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Abraham Martin, Head of Development and Operations, at amc203@cam.ac.uk.

Please quote reference VC47095 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

UDN upgrade dates 28 August-3 September

News feed from help site - Wed, 27/08/2025 - 11:19

We will upgrade and restart the University Data Network (UDN) distribution routers to apply the latest recommended firmware before the start of Michaelmas 2025.

Communications Manager (Fixed Term) Internal Secondment Opportunity

Jobs - Tue, 26/08/2025 - 01:00

Fixed-term: The funds for this post are available for 12 months in the first instance.

The post is offered to internal candidates only on the basis of a secondment from their current role in the University.

The University and UIS

University Information Services (UIS) provides the digital services for the University of Cambridge, which has a bold ambition to use digitalisation to transform education and research.

The role

The Communications Manager will join a team of customer-focused communicators, working to help students and staff to discover, understand, adopt and use UIS' products and services. You'll be leading the development and implementation of change communications and content strategy for two strategic initiatives: bringing to life and implementing our new University Data Strategy; and supporting adoption and use of our new enterprise reporting solution.

You'll work with the University Data Office, relevant data groups, and data domain stakeholders to engage and support the diverse community of data specialists and consumers. You'll create and lead the delivery of initiatives to help data practitioners and their collaborators to use data to tackle the University's challenges.

You'll also work closely with the digital team delivering and developing our new reporting and analytics service. You'll design and implement strategies to communicate to stakeholders and users about new opportunities, tools, and support available to make more of our data both operationally and strategically.

Working with the University Data Lead, you will also help align and coordinate these two strategic initiatives with each other and with the many other activities underway at Cambridge.

As a Communications Manager you will:

  • support the development and delivery of plans to ensure all communication aligns with the communications strategy
  • scope, write and edit content so it is relevant, understandable and accessible
  • manage relationships with subject matter experts to deliver effective communications
  • advise and coach a variety of stakeholders in communicating effectively

This position is a full-time role, usually based on the University's West Cambridge Site. The funds for this post are available for 1 year in the first instance.

What you will need:

  • Proven experience of leading and implementing change communications for organisation-wide projects.
  • Experience of producing content on technical topics that meets end users' needs.
  • Expertise and experience in search engine optimisation and content optimisation
  • Experience of bespoke data analysis and report writing.
  • Familiarity and experience in using traditional and new media to develop effective communications.
  • Excellent editorial, proofreading and writing skills.
  • Good understanding of social networking tools and their application.

The benefits

You can expect to receive:

  • a competitive salary with automatic service-related progression and annual cost-of-living increases
  • a generous annual leave allowance of 41 days per year (including bank holidays)
  • access to a hybrid pension scheme with attractive employer contributions
  • access to a range of shopping and travel discounts through the Cambens scheme.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to Conrad Chambers, Head of UIS Communications, at Conrad.Chambers@uis.cam.ac.uk.

Please quote reference VC46946 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Wireless service maintenance Tuesday 26 August 07:00 to 08:30

News feed from help site - Fri, 22/08/2025 - 12:11

We will be undertaking maintenance work on the wireless service between 07:00 and 8:30 on Tuesday 26 August.

eduroam public certificate change on Monday 1 September

News feed from help site - Fri, 22/08/2025 - 11:32

We're changing the public certificate used by eduroam at 7.30am on Monday 1 September.

Principal AI Research Engineer

Jobs - Thu, 21/08/2025 - 01:00

Are you interested in a unique opportunity to help shape and deliver the UK National AI Research Resource (AIRR) service? We are looking for a highly experienced and enthusiastic AI Engineer to work on Dawn: (https://www.hpc.cam.ac.uk/d-w-n) which is part of the UK AIRR: https://www.gov.uk/government/publications/ai-research-resource/airr-advanced-supercomputers-for-the-uk) and provides world-leading, AI-specialised computing capacity for public and academic researchers, and small and medium size enterprises. Dawn is now being deployed for use in globally impactful research fields such as clean energy, personalized medicine and climate science and we need your help to develop tools and workflows to drive exploitation of this world leading resource. You will also play a key role in fostering a vibrant community of AI and HPC practitioners, helping to build networks that accelerate research collaboration and knowledge sharing across the UK's research ecosystem.

Who you will be working with

The role is based in the University of Cambridge's Research Computing Services a leading UK National Supercomputing Centre that provides facilities and services to world-renowned scientists, clinicians, and engineers across the UK and beyond. You'll be part of a growing team of specialist AI, Software, and Systems Engineers dedicated to supporting use of Dawn, working with a wide range of stakeholders across multiple disciplines and national institutions.

What you will do

-Leadership: Lead diverse AI projects, adapting your approach to meet the specific needs of clients and teams.

-Community engagement: Lead initiatives to build and nurture the Dawn user community, convening workshops and networking events that bring together researchers from different disciplines and institutions.

-Mentorship: Design and deliver training programmes for both novice and experienced users, creating pathways for skill development within the AI/HPC community

-Community-driven innovation: Facilitate user groups and special interest communities around specific research domains (climate science, healthcare, greener energy, etc.) to drive domain-specific innovation.

What you will have

-Experience of leading and developing a team of highly technical specialists.

-Practical experience with some or all of Natural Language Processing, Machine Learning, Deep Learning and Statistical Modelling techniques. Experience with Large Language Model training and fine-tuning frameworks would be welcome.

-Proficiency in software engineering.

-A good understanding of data structures and algorithms and data-oriented approaches to problem-solving.

-Excellent communication skills and the ability to collaborate with experienced as well as novice clients and stakeholders.

-Experience in community building, user engagement, or developer relations within technical communities.

Alongside a significant knowledge of AI tools and techniques, an interest in working with High Performance Computing is essential but experience is not crucial as long as you have the right attitude and enthusiasm.

What we can offer

-Opportunities to represent the organisation at national and international conferences.

-Budget for community events and professional development activities.

-Connection to a broader network of AI and HPC professionals across the UK and internationally.

-41 days holiday per year, including bank holidays.

-A generous pension.

-Hybrid working. You can work some of the time from home, coming into the office as and when required.

-A friendly and supportive team environment.

-The opportunity to shape and influence how we work.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.

We welcome applications from individuals who wish to be considered for flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC43086.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Annual archiving and deletion of Panopto content

News feed from help site - Mon, 18/08/2025 - 17:31

The annual archive of Panopto lecture capture content has been scheduled for 2 September. Last year's archive, containing content created on or before 31 August 2024, will be permanently deleted. Content owners wishing to restore recordings from the current archive for reuse with an active cohort must do so before 28 August, as it can take up to 48 hours for content to be restored.

Senior Business Analyst (Fixed Term)

Jobs - Tue, 12/08/2025 - 01:00

An opportunity has become available at University of Cambridge for two Senior Business Analysts with a background in digital products and services to support our Identity and Access Management (IAM) programme.

These roles are part of University Information Services (UIS). We work collaboratively with colleagues in departments, colleges, and other institutions to provide IT services to support the needs of our users. You will join a growing team of Business Analysts working to transform products and services used by the University's staff and students.

As Senior Business Analyst you will make sense of our most complex landscapes, working with stakeholders to ascertain true business needs. Investigating the impact of potential changes on existing systems, as well as conflicts and synergies with other work, you will present thoroughly considered options and recommend the optimum course of action. You will have line management responsibility for up to four Business Analysts.

These are 2-year fixed term roles split between UIS' modern offices in Cambridge and working from home. We offer flexibility of working hours together with a generous pension and holiday allowance.

As a Senior Business Analyst you will:

  • Lead the scoping and planning of Business Analysis work on the IAM programme implementation, overseeing the work of other Business Analysts.
  • Work at a strategic level to understand the IAM needs of the organisation, presenting options and recommendations to inform the next steps of the programme.
  • Partner with stakeholder groups at all levels to identify, define, and document business needs and translate them into functional requirements and digital strategies.
  • Select, adopt, and adapt the appropriate methods, tooling and techniques.
  • Contribute to the development and enforcement of business analysis standards, methodologies and documentation best practices.

Are you the right candidate?

  • You're comfortable with complexity and ambiguity and are able to work as high-level, or as detailed, as the task requires.
  • You're adept at working with stakeholders at all levels.
  • You have a wealth of experience working as part of a multi-disciplinary delivery team to shape and build digital products and services.
  • You have expert knowledge and extensive experience applying business analysis tools and techniques.
  • You have experience working on identity and access management projects.
  • You have line management experience or a keen desire to oversee and develop others.

Please submit your CV and cover letter to apply for this position.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any queries before applying, please contact Carys Hayler (ch807@cam.ac.uk).

Please quote reference VC46914 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Business Analyst (Fixed Term)

Jobs - Wed, 06/08/2025 - 01:00

Fixed-term: The funds for this post are available for 1 years in the first instance.

Multiple opportunities have become available at University of Cambridge to join the Business Analyst team that will support one of the following projects:

Role 1 - myHR Readiness (1 Year Fixed Term) Working across smaller change projects to deliver against the overall HR Readiness portfolio.

Role 2 - Systems Management Policy (SMP) (2 Year Fixed Term) Improving, enhancing and delivering HR (Recruitment) systems, modernising them in line with policy.

Role 3 - Enterprise Platform Transformation (3 Year Fixed Term) Delivering high-quality reporting using Microsoft Fabric across the various transformation programmes.

This role is part of University Information Services (UIS). We work collaboratively with colleagues in departments, colleges, and other institutions to provide a range of IT services to support the needs of all users at the University.

As a Business Analyst your work will enable the University of Cambridge community to make better, informed decisions for digital services, to facilitate world leading research & education. You will work with stakeholders and other project team roles to understand and document the current situation, to define business and user needs, and to help design and deliver products and services that meet those needs.

As a Business Analyst you will

  • Work with stakeholders and other members of the project team to understand and document business needs.

  • Document complex current state systems and processes, in a way that is easy for non-technical staff to understand.

  • Document future state systems and processes, recording and prioritising future state requirements enabling a successful delivery to business-as-usual operations.

  • Ensure that the products and services delivered meet the needs of the business.

  • Work on the specification, design and delivery of digital products by selecting and applying appropriate business analysis techniques.¿

Are you the right candidate?

  • Extensive experience working within multi-disciplinary delivery teams to shape and deliver digital services.

  • Ability to adapt to project needs and flexibility to use skills outside of a typical BA role e.g. conducting testing activities and planning / managing small projects.

  • Comfortable working to tight timescales and adapting the approach as necessary.

  • Experience of working in Agile environments.

It would be advantageous if you have had experience using tools such as Azure DevOps/Jira/GitLab.

Due to this advert covering multiple roles, please review the role profile as that forms the basis of how your application will be assessed.

Please submit your CV and a cover letter to apply for this position.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

How to apply

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online. If you would like more information about these roles, informal enquiries can be directed by email to recruitment@uis.cam.ac.uk.

Please quote reference VC46852 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Software Developer (Fixed Term)

Jobs - Fri, 25/07/2025 - 01:00

Fixed-term: The funds for this post are available for 18 months in the first instance.

The University of Cambridge's Information Services is seeking an experienced Senior Software Developer to play a crucial role in the redevelopment of the University's recruitment systems. This 18-month fixed-term position offers the opportunity to lead a significant technical transformation that will benefit the University for years to come.

Our recruitment platform processes an average of 3,000 job postings and 70,000 applications annually, connecting talented individuals with one of the world's leading universities. We're embarking on an 18-month transformation to modernize these critical systems, streamline the recruitment administration process, and build a more robust technical foundation for the future.

We're looking for a motivated and product-minded developer to join a focused 5-person development team within a thriving 60-engineer DevOps function. You'll work closely with other talented developers, product managers, business analysts and directly with members of HR staff across the University, to shape and deliver the technical roadmap for recruitment services within the University.

If you enjoy working directly with stakeholders, observing the outcomes of your work first-hand, and collaborating with different disciplines on shared goals, this is the ideal role for you.

Our technology stack is: Python (Django), Java (Spring), TypeScript (React), Docker, Terraform, GCP. We maintain a DevOps culture and use Scrum for our day to day work. We have also adopted an "open by default" approach to new work and thus you can find much of our work to date in our GitLab. The team also produces a Guidebook that collects team's practices and useful information at https://guidebook.devops.uis.cam.ac.uk/.

We're looking for candidates with experience in:

  • Developing full-stack web applications in Python (Django), and / or Java (Spring or similar).

  • Solving complex business problems as part of a cross-functional, agile team.

  • Using Docker to develop and package applications for deployment.

  • Deploying services into cloud environments.

  • Writing tests as part of day-to-day delivery and ensuring that testing is applied at the appropriate level.

  • Working in a DevOps environment and maintaining CI / CD pipelines.

We value diverse backgrounds and encourage applications from developers who are excited about this challenge, regardless of whether you tick every box.

Our ideal candidate would have:

  • Experience migrating large Java systems to Python.

  • Experience deploying services to Google Cloud Platform using Terraform.

  • The ability to coach and mentor other developers.

  • The ability to act as a solution architect and collaborate with senior stakeholders to inform architectural decisions.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

How to apply

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online. If you would like more information about this role, informal enquiries can be directed by email to recruitment@uis.cam.ac.uk.

Please quote reference VC46744 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Wireless service maintenance in July

News feed from help site - Thu, 10/07/2025 - 12:46

We'll be undertaking maintenance on the wireless service on 22, 23, 28 and 31 July. You may experience connectivity issues on 22 and 23 July.

Security Architect

Jobs - Thu, 10/07/2025 - 01:00

Are you an experienced Security Architect with a passion for creating innovative, secure solutions? Do you excel at aligning cybersecurity strategies with organisational objectives to drive success and modernisation? If so, we invite you to join our team at the University Information Services (UIS) at the University of Cambridge.

About Us:

University Information Services (UIS) provides essential IT services that support both the academic and administrative functions of the University of Cambridge. Our services are integral to the University's success and reputation, touching on key institutional-level risks and objectives. We oversee the development, delivery, and support of a number of University-wide technology and systems, including communications, storage, computing, and enterprise systems for staff and students.

The Role:

The primary role of the Security Architect is to design robust security measures to protect the University's physical and digital assets from increasing cyber threats. The role is fundamental to the University's ability to support the Cyber Security Risk Reduction Programme and the HR and Finance Transformation Programmes. All three are high University priorities.

As the lead architect in this area, the post-holder collaborates closely with other IT teams, such as network administrators, software developers, and system engineers, to ensure that security protocols are integrated seamlessly into all aspects of the University's infrastructure and operations. The post-holder will be undertaking detailed research, and recommending to the highest levels of organisation activities and investments which will result in an action plan spanning several years, setting the direction for cyber security investment and defences into the next decade.

You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing learnings, insight and expertise to make a meaningful difference to the University's success.

You should have the following skills and experience:

  • Strong foundation in information security, with extensive experience in designing, implementing, and managing complex security solutions.
  • Proven hands-on experience in roles such as Security Analyst, Security Engineer, or Security Consultant.
  • Deep understanding of cybersecurity principles, technologies, and best practices.
  • Proven track record of leading security initiatives and collaborating effectively with cross-functional teams to address security challenges across various domains, such as network security, application security, cloud security, and compliance.
  • Strong communication and leadership skills are also essential for effectively articulating security requirements, influencing senior stakeholders, and driving security-focused culture within the organisation.

This position is a permanent, full-time role, usually based on the University's West Cambridge Site.

The benefits

You can expect to receive:

  • a competitive salary with automatic service-related progression and annual cost-of-living increases
  • a generous annual leave allowance of 41 days per year (including bank holidays)
  • access to a hybrid pension scheme with attractive employer contributions
  • access to a range of shopping and travel discounts through the Cambens scheme.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any queries before applying, please contact Dr. Jamie Thorogood, Chief Architect (jamie.thorogood@uis.cam.ac.uk)

Please quote reference VC46571 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Business Analyst (Fixed Term)

Jobs - Tue, 08/07/2025 - 01:00

Fixed-term: The funds for this post are available for 3 years in the first instance.

An opportunity has become available at University of Cambridge for an experienced and strategic Senior Business Analyst with a background in the delivery of digital products and services to lead business and data analysis initiatives in a complex higher education environment. This role will support our Transforming Research Support programme (TRS). TRS is a University-wide strategic initiative that aims to modernise research administration at Cambridge, eliminating operational inefficiencies and introducing digital tools to support researchers and strengthen and support the University's continuing role as a world-leading research institution.

This role is part of University Information Services (UIS). We work collaboratively with colleagues in departments, colleges, and other institutions to provide a range of IT services to support the needs of all users at the University. You will join a growing team of Business Analysts, User Researchers, Product Managers & Designers working to transform products and services used by the University's staff and students.

As Senior Business Analyst you will make sense of our most complex landscapes, working with stakeholders to ascertain true business needs. Investigating the impact of potential changes on existing systems, as well as conflicts and synergies with other in-flight or planned work, you will present thoroughly considered options and recommend the optimum course of action. You will have line management responsibility for up to four Business Analysts.

This is a three-year fixed term role split between University Information Services' modern offices on the West Cambridge Site and working from home. We offer flexibility of working hours together with a generous pension and holiday allowance.

As a Senior Business Analyst you will:

  • Actively lead the scoping and planning of business analysis work on our Transforming Research Support Programme. This is a large scale, high complexity programme.
  • Partner with stakeholder groups at all levels to identify, define, and document their business needs and translate them into functional requirements and digital strategies.
  • Identify stakeholder groups' communication and relationship needs related to change management.
  • Select, adopt, and adapt the appropriate methods, tools and techniques based on predictive (plan-driven) or adaptive (agile) approaches.
  • Support digital transformation through process redesign, change management, and technology integration.
  • Contribute to the development and enforcement of business analysis standards, methodologies and documentation best practices.
  • Ensure compliance with data privacy, accessibility, and institutional policy
  • Have line management responsibility for up to four Business Analysts within the team.

Are you the right candidate?

  • You're comfortable with complexity and ambiguity and are able to work as high-level, or as detailed, as the task requires.
  • You're adept at working with stakeholders at all levels inclusively and collaboratively.
  • You have a wealth of experience working as part of a multi-disciplinary delivery team to shape and build digital products and services.
  • You have expert knowledge and extensive experience applying business analysis tools and techniques, including system integrations.
  • You are a strategic thinker who aligns digital initiatives with institutional goals.
  • You can harness data to inform decisions, measure success, and uncover opportunities for innovation and improvement
  • You are skilled at analysing and redesigning complex business processes to improve efficiency, effectiveness, and user experience.
  • You have line management experience and/or a keen desire to manage and develop others.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you are interested in this opportunity and want to know more, please don't hesitate to contact Carys Hayler, Business Analysis Team Lead, ch807@cam.ac.uk.

Please quote reference VC46529 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Network maintenance Tuesday 15 July 07:00-09:00

News feed from help site - Mon, 07/07/2025 - 16:13

On Tuesday 15 July, between 07:00 and 09:00, we will be undertaking maintenance work to update and enhance our network service. We are also reserving 16 July for any additional work that needs to be completed, although we aim to complete on 15 July. During this time there will be some disruption to network connectivity...

Senior Software Developer

Jobs - Thu, 03/07/2025 - 01:00

The University of Cambridge's Information Services is seeking an experienced Senior Software Developer. You will join a multidisciplinary development team within a Division of 30 engineers building high-profile bespoke web systems and cloud native services, and modernising existing applications.

Our services are public-facing and support University staff and students (~60,000 people) meaning your work will have a significant impact on the reputation of one of the world's leading universities. We develop new services using modern web architectural standards with an emphasis on reusability, APIs, test automation, and CI. Services are deployed to cloud infrastructure in Docker containers.

Our technology stack is: AWS, GCP, Terraform, Ansible, Docker, Python, Django, React, Material UI and Typescript. We maintain a DevOps culture and use Scrum for our day to day work. We have also adopted an "open by default" approach to new work and thus you can find much of our work to date in our GitLab. The team also produces a Guidebook that collects team's practices and useful information at https://guidebook.devops.uis.cam.ac.uk/

Ideally you will have experience in:

  • Designing and solving complex business problems by writing simple, effective code that can be deployed to cloud services.
  • Expert coding in Python. Large experience architecting django applications.
  • Even better if you have experience with TypeScript and React and/or some fluency in other languages and web frameworks.
  • Designing and developing RESTful APIs and consuming these in web applications.
  • Writing and collaborating on highly insightful, comprehensive code reviews.
  • Writing and applying unit tests.
  • Using git as your daily revision control system.
  • Collaborating with users and business representatives to gain insight, and to bottom-out detailed requirements.
  • Working with containers. Writing good, optimised Dockerfiles.
  • Working in a DevOps environment using cloud technologies, CI/CD and configuration management tools.
  • Mentoring other developers.

Ideally, you can:

  • Learn new skills independently and proactively and are constantly striving to raise technical excellence.
  • Understand system and software specifications and choose appropriate designs to meet requirements.
  • Produce simple architectures from complex problems.
  • Debug complex problems effectively, including in new unexplored applications.
  • Drive and commitment to see activities through to completion meeting deadlines matching pace to the urgency of the situation.
  • Acquire understanding of all services' architecture, thinking through potential design impacts on other teams and the organisation.
  • Convince, provide work direction, and leadership to colleagues.
  • Have an excellent understanding of agile practices.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC46507 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs