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University Information Services

 

Senior DevOps Engineer

Jobs - 18 hours 25 min ago

Are you passionate about secure, scalable and repeatable infrastructure, observability, optimization, and continuous deployment? Are you an expert in Google Cloud or AWS; Terraform, Ansible, GitLab or other Configuration Management, and CI/CD tools? Do you have experience working with cloud native services operations like Serverless Containers (e.g. Cloud Run, Fargate), Kubernetes, Docker, and Helm?

The University of Cambridge's Information Services is seeking an experienced Senior DevOps Engineer. You will join a large, multidisciplinary team, building and operating new high-profile bespoke web systems and cloud native services, as well as modernising existing ones to bring them up to the same new standards.

This is a remote or hybrid position, depending on the candidate, with amazing benefits, like a defined benefit pension and 41 days of annual leave.

This role comprises a base salary of £43,414 - £61,823 plus a market supplement of up to £18,177.

Our standard technology stack is: AWS, GCP, Terraform, GitLab, Ansible, Docker, Python, Django, React, Material UI and Typescript. We maintain a DevOps culture and use Scrum for our day to day work. We have also adopted an "open by default" approach to new work and thus you can find much of our work to date in our GitLab. The team also produces a Guidebook that collects team's practices and useful information at https://guidebook.devops.uis.cam.ac.uk/

Day to day, you will:

  • Advise and work together with developers on infrastructure, architecture, security, maintenance, scalability, continuous integration and continuous deployment.
  • Use Terraform to create repeatable, secure, and scalable infrastructure. We use Google Cloud and Amazon Web Services. A typical infrastructure deployment of one of our products in Google Cloud will have a managed SQL instance, Cloud Run (Knative) or GKE with Helm, Object Storage, GCP Secret Manager, and monitoring and alerting.
  • Help developers build good quality Dockerfiles.
  • Create GitLab CI configuration that: Builds an efficient and secure production container. Integrates with GitLab's built in security tools. Runs automated unit, integration, and functional tests using a production container and reports on code coverage and code quality. Auto-deploys a protected branch to staging and allows deployers to deploy to production on demand by using GitLab's UI.
  • Make sure that all components are always secure and that GitLab repos, GCP and AWS projects configuration, and GitLab CI/CD jobs follow the principle of least privilege.
  • Be responsible for having a good monitoring and alerting setup that can predict and alert when there is going to be a problem that will require manual intervention. Also for having a good setup that can report errors/bugs to GitLab.
  • Participate together with other senior engineers in other areas of expertise (Backend, FrontEnd, API, Security, etc) in continuously improving the University of Cambridge's Information Services services, processes, and technology.

We are looking for someone who:

  • Has experience working alongside developers in a multidisciplinary team.
  • Loves DevOps culture.
  • Enjoys training and mentoring other engineers.
  • Has designed and implemented cloud architecture for systems using Terraform or similar, and enjoys automating processes.
  • Can explain in detail all the advantages of using containers.
  • Takes security very seriously and has experience designing and implementing deployment solutions that follow the principle of least privilege.
  • Knows when it's better to use Knative, when it's not, and where the potential dragons lie in K8s multi-tenancies.
  • Likes to have green CI pipelines with multiple checks, tests, and validations.
  • Is capable of cutting cloud bills by optimising resource utilisation.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC35120 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

HPC Consultant

Jobs - Tue, 24/01/2023 - 00:00

The Research Computing Services at the University of Cambridge has an exciting opportunity for an excellent candidate to join the Research Software Engineering (RSE) team. The successful applicant will develop, improve and maintain advanced software applications which power world leading research in areas such as epidemiology, astronomy, particle physics, medical imaging and materials chemistry using current and next generation exascale supercomputing technologies.

The Research Computing Service runs the UK's most powerful academic supercomputer, the Cambridge Service for Data-Driven Discovery, a multi-million pound system comprising cutting-edge hardware. The system, continually upgraded, has more than 100,000 Intel x86 cores, and over 300 Nvidia GPUs.

The role will involve working on a wide range of projects collaborating with world leading researchers at the university, nationally and internationally. The role will be key in delivering a range of projects by providing knowledge, skills and advice to develop and improve high-quality applications that will enable research across a wide range of disciplines.

The successful candidate will have the following: Experience writing and maintaining high-performance application code, with experience with the key languages commonly used in scientific computing such as C, C++ (preferred), Fortran or Python.

Experience with at least one of the frameworks used to exploit large, modern parallel computers such as MPI, OpenMP or CUDA is highly desirable.

Some high-level knowledge of the hardware (i.e. CPUs, GPUs and low-latency interconnects) that make up a modern supercomputer along with experience of working in the Linux software environment will be valuable.

The ability to work with a range of technologies.

Enthusiasm to stay abreast of developing technologies.

Experience with, or willingness to learn about, the scientific domains that drive the need for high-performance computing.

Interest in the emerging areas of machine learning and data science would also be a plus.

To serve the growing demand for deep learning, machine learning, and artificial intelligence knowledge of these areas would be beneficial.

Alongside code development, enthusiasm to interact with users of the local and national supercomputing resources to solve real, cutting-edge research problems will be key so any experience of consultancy, teaching or user-support will be a plus.

The position will require working with a large range of stakeholders and good organisational and communication skills are key to the role. The most important aspect of this role is an enthusiasm to learn and develop technical skills.

If you do not quite meet the requirements for the role but would be willing to learn then please do apply.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position, please contact Chris Edsall via e-mail cje57@cam.ac.uk. Please quote reference VC35122 on your application and in any correspondence about this vacancy.

Please quote reference VC35122 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Business Analyst

Jobs - Fri, 13/01/2023 - 00:00

An opportunity has become available at University of Cambridge for an experienced Senior Business Analyst with a background in the delivery of digital products and services.

This role is part of University Information Services (UIS). We work collaboratively with colleagues in departments, colleges, and other institutions to provide a range of IT services to support the needs of all users at the University. You will join a growing team of Business Analysts, User Researchers, Product Managers & Designers working to transform products and services used by the University's staff and students.

As Senior Business Analyst you will make sense of our most complex landscapes, working with stakeholders to ascertain true business needs. Investigating the impact of potential changes on existing systems, as well as conflicts and synergies with other in-flight or planned work, you will present thoroughly considered options and recommend the optimum course of action. You will have line management responsibility for up to four Business Analysts.

This is a permanent role split between University Information Services' modern offices on the West Cambridge Site and working from home. We offer flexibility of working hours together with a generous pension and holiday allowance.

As a Senior Business Analyst you will:

Carry out Business Analysis on projects, products or services of large scale and/or high complexity.

Actively lead scoping and planning of Business Analysis work in the area you are assigned, overseeing the work of other Business Analysts.

Select, adopt, and adapt the appropriate methods, tooling and techniques based on predictive (plan-driven) or adaptive (agile) approaches.

Work with stakeholder groups to understand their business needs and identify their communication and relationship needs related to change management.

Have line management responsibility for up to four Business Analysts within the team.

Are you the right candidate?

You're comfortable with complexity and ambiguity and are able to work as high-level, or as detailed, as the task requires.

You're adept at working with stakeholders at all levels.

You have a wealth of experience working as part of a multi-disciplinary delivery team to shape and build digital products and services.

You have expert knowledge and extensive experience applying business analysis tools and techniques.

You're a competent line manager who enjoys coaching others to succeed.

You're educated to degree level, or have equivalent experience.

Please submit your CV and cover letter to apply for this position. If you have any queries before applying, please contact Carys Hayler (ch807@cam.ac.uk).

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC34933 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

AV Infrastructure Engineer

Jobs - Tue, 10/01/2023 - 00:00

Lecture Capture Service - University Information Services

The University of Cambridge's Information Services is looking for an AV Infrastructure Engineer to join a cross functional, multi-skilled, and diverse service team in charge of delivering the University of Cambridge Lecture Capture service. The Lecture Capture service team recently won a professional services award for the Pandemic response work. The University's Lecture Capture service is used by more than 20,000 staff and students, currently deployed to more than 120 spaces, and recording more than 20,000 hours a year. Your work will have a significant impact on the reputation of one of the world's leading universities.

The University of Cambridge's Information Services prioritises and is committed to personal development, collaboration and teamwork.

You will: Design AV architecture for the University's Lecture Capture service, including integration, based on needs and requirements. Create an AV implementation plan for these designs. Implement, configure, and test AV equipment based on these implementation plans. Monitor and evaluate industry standards and best practices in AV, providing subject matter expertise. Manage, survey, design, install, commission, document, support, and maintain Lecture Capture installations across the University. Be responsible for the support and maintenance of all AV components in all University's Lecture Capture service locations. Configure software supporting AV hardware components. Be the subject matter expert and provide consultation services to large AV projects managed by other University Divisions, to ensure the project's compatibility with the University's Lecture Capture service. Develop and maintain relationships with teaching, administrative, and IT staff across the various Schools, Faculties, Departments, and Colleges of the University.

You will have experience with: Designing and installing integrated modern over the network AV systems (AV switching and distribution, audio processing, video and audio capture, and control system products), such as Dante, Crestron, QSC, Shure, Birddog. Including automation of audio and video capture. QSC and Crestron programming environments. Supporting and troubleshooting both legacy and modern networked AV systems in a large campus in higher education or enterprise environments. Supporting users on a wide range of issues. Developing user documentation and training users on the use of AV systems. Supporting video assisted technology in teaching, such as lecture capture and web video conferencing.

If you are interested in this opportunity and want to know more, don't hesitate to contact Abraham Martin, Head of Development and Operations, at amc203@cam.ac.uk. Informal chats are welcome.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Please quote reference VC34894 on your application and in any correspondence about this vacancy.

Categories: UIS jobs

Desktop Service Analyst (Fixed Term)

Jobs - Wed, 04/01/2023 - 00:00

The University Information Services (UIS) provides the University of Cambridge, its Colleges and associated institutions with a very wide and constantly changing range of information technology (IT) related services in support of administration, research and teaching. The Infrastructure Division of the UIS comprises approximately 100 staff and is responsible for the provision and support of production UIS services provided to the collegiate University. Join us on our journey within the UIS division.

The role holder works as part of a Desktop and System support team providing a wide variety of services. A Desktop Service Analyst provides 1st and 2nd line support functions to a large group of diverse IT environments, leading to a wider range of problems than would normally be encountered by typical Departmental or College IT staff and therefore this role requires a wider range of expertise, strong and considerable problem solving abilities.

To be the first port of call for technical queries, solve complex technical problems of UIS of services in person, by telephone or remote support via Teams or Zoom etc.

Key Duties and Responsibilities:

Perform both first and second tier support via remote or onsite means. Prioritise and diagnose incidents and requests according to agreed procedures. Investigate causes and seek resolution. Escalate unresolved incidents and facilitate with recovery. Act as the main contact point, receiving and handling requests for support via multiple channels.
Resolve a broad range of service requests based on the UIS service catalogue and procedures.
Analyse causes of incidents and inform service owners in order to minimise probability of recurrence and contribute to service improvement.

Skills, Qualification and Experience:

The holder is expected to have a good education to HND or degree level in a relevant subject. The chosen candidate will have demonstrable knowledge and have comprehensive administration experience in at least two of the following technologies:

Microsoft operating systems and their applications packages Apple Macintosh / IOS MS Intune FSLogix
Networking

Excellent technical trouble-shooting skills are required, including an understanding of how desktop systems operate in a client server environment.
Excellent communications skills are critical for the role.
The role holder must be self-motivated, willing to acquire new skills and knowledge, capable of working unsupervised and must be able to complete projects in a timely professional manner.

The University values diversity and is committed to equality of opportunity. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Fixed-term: The funds for this post are available for 2 years in the first instance.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a security check.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to Stephen Hoensch, sh342@cam.ac.uk If you have any queries regarding the application process please contact adminoffice@uis.cam.ac.uk, quoting vacancy reference VC34774.

Please quote reference VC34774 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Desktop Service Analyst

Jobs - Tue, 20/12/2022 - 00:00

The University Information Services (UIS) provides the University of Cambridge, its Colleges and associated institutions with a very wide and constantly changing range of information technology (IT) related services in support of administration, research and teaching. The Infrastructure Division of the UIS comprises approximately 100 staff and is responsible for the provision and support of production UIS services provided to the collegiate University. Join us on our journey within the UIS division.

The role holder works as part of a Desktop and System support team providing a wide variety of services. A Desktop Service Analyst provides 1st and 2nd line support functions to a large group of diverse IT environments, leading to a wider range of problems than would normally be encountered by typical Departmental or College IT staff and therefore this role requires a wider range of expertise, strong and considerable problem solving abilities. The role holder would be the first port of call for technical queries, solve complex technical problems of UIS of services in person, by telephone or remote support via Teams or Zoom etc.

Key Duties and Responsibilities:

Perform both first and second tier support via remote or onsite means. Prioritise and diagnose incidents and requests according to agreed procedures. Investigate causes and seek resolution. Escalate unresolved incidents and facilitate with recovery. Act as the main contact point, receiving and handling requests for support via multiple channels.
Resolve a broad range of service requests based on the UIS service catalogue and procedures.
Analyse causes of incidents and inform service owners in order to minimise probability of recurrence and contribute to service improvement.

Skills, Qualification and Experience:

Education to HND or degree level in a relevant subject. Demonstrable knowledge and have comprehensive administration experience in at least two of the following technologies:

Microsoft operating systems and their applications packages Apple Macintosh / IOS MS Intune FSLogix
Networking

Excellent technical trouble-shooting skills, including an understanding of how desktop systems operate in a client server environment. Excellent communications skills.
Self-motivated Willing to acquire new skills and knowledge. Capable of working unsupervised. Ability to complete projects in a timely and professional manner.

The University values diversity and is committed to equality of opportunity. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to: Stephen Hoensch, sh342@cam.ac.uk

Please quote reference VC34771 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Software Engineer in Test (DevOps)

Jobs - Fri, 16/12/2022 - 00:00

The University of Cambridge's Information Services (https://www.uis.cam.ac.uk/careers) is looking for a Software Development Engineer in Test.

You will join a multidisciplinary development team within a Division of 40 engineers building high-profile bespoke web systems and cloud native services, and modernising existing applications.

This is a remote or hybrid position, depending on the candidate, with amazing benefits, like a defined benefit pension and 41 days of annual leave inclusive of public holidays.

Our services are public-facing and support University staff and students (~60,000 people) meaning your work will have a significant impact on the reputation of one of the world's leading universities. We develop new services using modern web architectural standards with an emphasis on reusability, APIs, test automation, and CI. Services are deployed to cloud infrastructure in Docker containers.

Our technology stack is: GCP, Terraform, Ansible, Docker, PostgreSQL, Python, Django, React, Material UI and Typescript. We maintain a DevOps culture and use Scrum for our day to day work. We have also adopted an "open by default" approach to new work and thus you can find much of our work to date in our GitLab. The team also produces a Guidebook that collects team's practices and useful information at https://guidebook.devops.uis.cam.ac.uk/

You will: - Create efficient, robust and reusable automated test scripts for the technology stack described above based on user stories. - Design and implement CI testing pipelines using GitLab CI, which will generate test results integrated within merge requests. Provide continuous test feedback throughout SDLC. - Have excellent analytical and problem-solving skills with strong attention to detail. - Take responsibility for automating test solutions, and building scalable and robust frameworks. - Work in a cross-functional team delivering software in a DevOps fashion. - Create bug reports when failures to tests are found. - Be an ambassador for automated testing and lead on testing best practices to improve the quality of the product. - Provide input on how to build testability of features and product designs.

You will have experience working with the technology stack described above and: - Different type of tests and test design techniques - Testing APIs - Testing Front End (TS/JS/React) and Back End (Python/Django) - GitLab and git - Automated regression tools (such as Selenium). - BDD tools such as Cucumber. - Scrum

Even better if you have experience in: - Guiding, training and supporting others in the use of effective test automation frameworks, tools, data and scripting. - Participating in defining and/or implementing testing standards in an organisation.

If you are interested in this opportunity and want to know more, don't hesitate to contact Abraham Martin, Head of Development and Operations, at amc203@cam.ac.uk. Informal chats are welcome.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC34716 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Penetration and Security Testing Specialist

Jobs - Sat, 10/12/2022 - 00:00

Penetration and security testing specialists carry out a vital role in the University, taking responsibility for evaluating the technical security of systems and infrastructure of the University of Cambridge, and identifying means of reducing cyber security risks. The role requires not only a deep understanding of the technology underpinning the University's IT systems, but also of security engineering, systems behaviour, techniques for testing and assessing risks, and an ability to communicate clearly and professionally to a diverse audience.

The role holder will be responsible for planning, prioritising, conducting and documenting tests of the security characteristics of IT systems, processes, and staff behaviours and responses, using specialist professional tools and techniques. You will also identify weaknesses and failings in security characteristics and assess the risks to the system's proper functioning, and the proper operation of the processes supported by the system, using specialist objective methodologies. Collaborating with other specialist staff, you will provide advice on means to correct weaknesses and identified failings and implement agreed changes.

You will analyse, place into context, and articulate, in written and verbal form, findings from tests and their implications for multiple audiences and Identify and communicate trends and themes across the programme of penetration and security testing and identify improvements in systems and processes that can provide wide-ranging improvements across multiple systems.

You will have the ability to communicate technical information to technical and non-technical audiences as well as outstanding analytical skills and the ability to identify solutions and resolve vulnerabilities.

The successful candidate will be skilled at forming relationships with a diverse range of stakeholders, have the ability to manage and develop staff in similar roles and work in multi-disciplinary teams while ensuring that high levels of expertise and behaviour are always upheld.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a security check.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC34621 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Principal Software Developer

Jobs - Wed, 07/12/2022 - 00:00

Development and Operations (DevOps) Community and Internal tooling

The University of Cambridge's Information Services (https://www.uis.cam.ac.uk/careers) is looking for a Principal Software Developer to lead the Development and Operations (DevOps) Community, bringing common tools, architecture solutions, libraries, documentation, modules, processes, etc for the whole of the division. You will join a division of 40 engineers working on building new cloud native services and modernising legacy applications.

The new services we develop use modern web architecture standards with APIs behind an API Gateway and are built and tested using GitLab which is also used as a Continuous Integration and Deployment tool. These new services run in Docker containers and are deployed to serverless container platforms. Our technology stack includes: Terraform, Java, JSF, Python, Django, React, Typescript, and Drupal.

You will work with the Head of Development and Operations on the definition of DevOps standards to accomplish divisional strategy; documenting these, creating an implementation plan for them, and leading these implementations to completion.

You will embed yourself into each team for two weeks and rotate among them, to discover their needs for common libraries, APIs, modules, processes, etc. You will create and implement a plan to solve these common problems or improvements after bringing those findings for discussion and prioritisation by a working group composed of divisional team leads.

You will also be responsible for DevOps division internal tools, e.g. API Manager (Apigee). You will create and implement a plan for the proper usage of these, including documentation.

You will have rapid prototyping and API design skills that will be used to test and demonstrate potential value on implementing new ideas to solve common problems or to implement prototypes for new applications, products, or services.

You will have strong architecture skills as you will work with other engineers and technical leads solving difficult technical problems whilst considering performance, quality, reusability, testing, deployment, and security. You will document and train engineers on common architectural solutions or patterns.

You will have great mentoring, communications, and training skills as you will be responsible for training engineers on DevOps standards (common tools and techniques, processes, libraries, etc).

You will report directly to the Head of Development and Operations and will have a high influence on the direction of travel and the strategy.

If you are interested in this opportunity and want to know more, contact Abraham Martin, Head of Development and Operations, at amc203@cam.ac.uk. Informal chats are welcome.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC34593 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Functional Analyst (Fixed Term)

Jobs - Mon, 28/11/2022 - 00:00

University Information Services (UIS) wishes to appoint a Functional Analyst/Business Specialist to join the multidisciplinary, and diverse, Teaching and Learning (T&L) Systems team, supporting the University's central T&L Systems, primarily the Moodle Virtual Learning Environment (VLE).

You will join a supportive and collaborative team, with a management structure that will invest in, and back up your personal development, learning and professional improvement. The T&L services team is responsible for the central Virtual Learning Environment (Moodle), Lecture Capture (Panopto), Digital Assessment and Text Matching (Turnitin). We consist of a Service Manager/Systems Manager, Delivery Manager, Team Leader, Functional Analysts/Business Specialists, Learning Technologists, Technical Developers (Moodle), Support Analysts and Trainers.

Our team work with academics and staff across a wide range of subjects and locations, providing T&L product specific advice (primarily VLE), system, user requirements and change analysis, evaluation, testing but also guidance and encouragement to help staff become competent and confident users of the system across the Institutions and Colleges of the University. You will improve the blended learning experience of students by offering guidance to academics, departmental administrators & computing officers, and provide systems advice to management and university governance groups.

During the annual VLE upgrade cycle, you will play a vital part in evaluating change (including evaluation and testing), updating help guides and advising on policy and procedures. You will be expected to ensure university policy compliance such as data retention, accessibility and GDPR in all changes evaluated.

You will play a central role in any projects to evaluate new T&L service offerings or to integrate the VLE with other systems. Your duties will include adapting teaching & learning tools to business needs, evaluating and articulating user needs, producing evaluation papers and process flow diagrams, offering advice and professional expertise around configuration, and ensuring the user's voice is considered within the service.

You will provide 2nd line helpdesk support to all-end users, ensuring assigned requests are managed according to procedures, using version control and release management standards and software. You may also be asked to perform project management and research within Teaching & Learning team projects.

Please provide a covering letter that directly highlights how essential and desirable criteria are met, or what your approach to meeting these would be. You are encouraged to apply even if you do not meet all desirable criteria.

Upon the closing date of the job opportunity, members of the application panel will carefully select a shortlist to invite to interview. As part of the interview process, you may be asked to do a short presentation, or take part in some exercises. Candidates selected for interview will be informed of these upon invitation to interview.

Fixed-term: 24 months.

To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC34358 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

User Experience Content Designer

Jobs - Mon, 28/11/2022 - 00:00

From gravity to computers, evolution to pulsars, for 800 years the University of Cambridge has helped brilliant minds collaborate and create.

We're looking for a Content Designer with a background in the design of digital products and services to join our team at University Information Services (UIS).

You'll join a growing team of user researchers, analysts and designers, working to transform products and services used by the University's 60,000 students and staff.

Your work will be varied and unique. You'll work on projects such as improving the application experience of prospective students and transforming the user experience across our digital platforms. You'll help to ensure our digital presence reflects the values of excellence our reputation is built on.

You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.

This is a permanent position based on the University's West Cambridge Site. You'll be working hybrid with some work undertaken on University premises and some at home.

As a Content Designer you will:

¿ make user journeys the best they can be and choose the best format for displaying information to the user ¿ scope, write and edit content so it is relevant, understandable and accessible
¿ manage relationships with subject matter experts to make sure content is accurate
¿ communicate findings to the team and the wider organisation, helping develop empathy for our users and inform evidence-based decisions ¿ help University institutions adopt and apply new standards to their digital output through training, communications and hands-on support

Are you the right candidate?

¿ Experience of working in multidisciplinary teams.
¿ Extensive experience of writing for online environments, with proven ability to create content that is accessible and usable.
¿ Proven experience in using metrics and user feedback to define and improve content.
¿ Experience of working from start to finish of Agile projects, ideally to Government Digital Service standards

If you are interested in this opportunity and want to know more, please contact Joanne Back, Content Design Team Lead at jb2394@cam.ac.uk

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please upload a covering letter and CV in the Upload section of the online application. The covering letter should outline how you match the criteria for the post and why you are applying for this role. If you upload any additional documents which have not been requested, we will not be able to consider these as part of your application.

Please quote reference VC30964 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Research Computing Security Specialist

Jobs - Sun, 13/11/2022 - 00:00

The Research Computing Service (RCS) at the University of Cambridge has an exciting opportunity for an excellent candidate to join the division as a Research Computing Security Specialist.

RCS provides one of the largest High Performance Computing (HPC) clusters in the UK, large scale HPC storage and an OpenStack cloud infrastructure which underpin a range of services for researchers from within Cambridge and other UK Universities and industry.

The successful applicant will be responsible for:

  • Implementing security best practices across research computing platforms and services.
  • Maintaining the Information Security Management System (ISMS) in accordance with ISO27001 standards.
  • Promoting and raising awareness of security best practices and ISMS.
  • Performing risk assessments.
  • Implementing and maintaining security patching strategy.
  • Maintaining security monitoring and alerting tools.

Essential skills include:

  • Experience with developing, implementing and maintaining security policies and procedures.
  • Practical and proven knowledge of security administration of Linux servers, network and storage.
  • Experience with monitoring security on a large scale system.
  • Experience with conducting security investigations of compromised accounts or systems.

Desirable skills include:

  • Shell scripting and practical knowledge of high level programming or scripting languages such as Python or Bash.
  • Experience of implementing authentication and authorisation solutions, including multi factor authentication.
  • Experience with ISO27001 or other security frameworks.

The role holder will also need to be proactive, creative and comfortable resolving complex problems. We are looking for candidates that are passionate about information systems security and would like to develop their career in this area. We can provide the relevant training to support this role.

Cambridge is a world leading university and this is an exciting new challenge. Coupled with a competitive benefits package, the practical advantages of working in a purpose built working environment in West Cambridge with good transport links, schools and a range of housing, is a combination that is hard to beat. We look forward to hearing from you.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position, please contact Wojciech Turek via email wjt27@cam.ac.uk

Please quote reference VC24949 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Research Computing Systems Specialist

Jobs - Sun, 13/11/2022 - 00:00

The Research Computing Service (RCS) at the University of Cambridge has an exciting opportunity for an excellent candidate to join the Research Computing User Services team as a Research Computing Specialist. RCS provides one of the largest High Performance Computing (HPC) clusters in the UK, Large scale HPC storage, and OpenStack cloud infrastructure and other services for researchers from within Cambridge and other UK Universities and industry. The successful applicant will join a growing team responsible for supporting, developing and maintaining these UK-leading services to facilitate research across a wide range of disciplines. As a member of RCS you will have the opportunity to actively contribute to the design and delivery of new services and other cutting edge projects.

The successful candidate will have hands on experience with deploying and managing infrastructure as code, will be proficient in Linux operating system and familiar with key network concepts.

The main duties will include maintaining Openstack cloud infrastructure and supporting service delivery as well as improving reliability and availability security and performance. The key skills include scripting in Bash or Python, Ansible configuration management, Terraform and version control.

Experience of HPC would be advantageous; the motivation and enthusiasm to learn new skills and new technologies are essential. Our user base includes academic and industrial users and you must have the ability to deal with a varied level of user experience and have good communication skills.

Cambridge is a world leading university and this is an exciting new opportunity to be part of a world leading research computing team. Coupled with a competitive benefits package, good transport links, schools and a range of housing, is a combination that is hard to beat.

We also offer flexible working arrangements including working from home and hybrid working. We look forward to hearing from you.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position, please contact Wojciech Turek via email wjt27@cam.ac.uk.

Please quote reference VC30023 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Engineer Manager

Jobs - Fri, 11/11/2022 - 00:00

The University of Cambridge's Information Services is seeking an experienced Senior Software Developer. You will join a multidisciplinary development team within a Division of 30 engineers building high-profile bespoke web systems and cloud native services, and modernising existing applications.

This is a remote or hybrid position, depending on the candidate, with amazing benefits, like a defined benefit pension and 41 days of annual leave inclusive of public holidays. Our services are public-facing and support University staff and students (~60,000 people) meaning your work will have a significant impact on the reputation of one of the world's leading universities. We develop new services using modern web architectural standards with an emphasis on reusability, APIs, test automation, and CI. Services are deployed to cloud infrastructure in Docker containers.

Our technology stack is: AWS, GCP, Terraform, Ansible, Docker, Python, Django, React, Material UI and Typescript. We maintain a DevOps culture and use Scrum for our day to day work. We have also adopted an "open by default" approach to new work and thus you can find much of our work to date in our GitLab. The team also produces a Guidebook that collects team's practices and useful information at https://guidebook.devops.uis.cam.ac.uk/

Ideally you will have experience:

  • Designing and solving complex business problems by writing simple, effective code that can be deployed to cloud services.
  • Expert coding in Python. Large experience architecting django applications.
  • Even better if you have experience with TypeScript and React and/or some fluency in other languages and web frameworks.
  • Designing and developing RESTful APIs and consuming these in web applications.
  • Writing and collaborating on highly insightful, comprehensive code reviews.
  • Writing and applying unit tests.
  • Using git as your daily revision control system.
  • Collaborating with users and business representatives to gain insight, and to bottom-out detailed requirements.
  • Working with containers. Writing good, optimised Dockerfiles.
  • Working in a DevOps environment using cloud technologies, CI/CD and configuration management tools.
  • Mentoring other developers.

Ideally, you can:

  • Learn new skills independently and proactively and are constantly striving to raise technical excellence.
  • Understand system and software specifications and choose appropriate designs to meet requirements.
  • Produce simple architectures from complex problems.
  • Debug complex problems effectively, including in new unexplored applications.
  • Drive and commitment to see activities through to completion meeting deadlines matching pace to the urgency of the situation.
  • Acquire understanding of all services' architecture, thinking through potential design impacts on other teams and the organisation.
  • Convince, provide work direction, and leadership to colleagues.
  • Have an excellent understanding of agile practices.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position, please contact Abraham Martin via email amc203@cam.ac.uk

Please quote reference VC24469 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs