skip to content

University Information Services

 

Deputy Service Manager

Jobs - Fri, 22/03/2024 - 00:00

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The user administration team within the UIS is a small and busy team providing accounts for the whole University. The Deputy Service Manager plays a crucial role in supporting the User Administration Manager with all aspects of user account management within the University.

This includes tasks such as creating, modifying, and deleting user accounts, managing user access permissions and ensuring compliance with University policies and security standards. A large part of the role is communication directly with users, colleges and inter-departmental communication.

You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.

Responsibilities

User Account Management:

  • Process user account requests (creation, modification, deletion) in a timely and accurate manner.
  • Verify user information and ensure compliance with the university policies.
  • Assign appropriate access permissions based on user roles and responsibilities.
  • Reset user passwords and troubleshoot login issues.
  • Manage group memberships and access controls.
  • Maintain accurate and up-to-date user account records.

Security and Compliance:

  • Respond to security incidents promptly and effectively.
  • Stay up-to-date on relevant security threats and vulnerabilities.

Support:

  • Provide first-line support to users regarding user accounts and access permissions.
  • Answer user questions and address concerns in a timely and professional manner.

Project Management:

  • Assist with the implementation of new user account management systems and processes.
  • Participate in projects related to user access governance and identity management.
  • Document user account management processes and procedures.

What you will need:

  • Experience with user administration tools and systems: This could include Active Directory, Entra ID, or other commercial Identity and Access Management systems used for creating, managing, and provisioning user accounts.
  • Understanding of user permissions and access control: You'll need to know how to assign different levels of access to users based on their job roles.
  • Proficiency in troubleshooting user account issues: Users will inevitably run into problems with their accounts, so you'll need to be able to diagnose and resolve these issues.
  • Excellent communication and interpersonal skills: You'll need to be able to communicate clearly and concisely with both technical and non-technical users.
  • Ability to work independently as well as part of a team.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC40928 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Business Analyst

Jobs - Mon, 18/03/2024 - 00:00

An opportunity has become available at University of Cambridge for an experienced Senior Business Analyst with a background in the delivery of digital products and services.

This role is part of University Information Services (UIS). We work collaboratively with colleagues in departments, colleges, and other institutions to provide a range of IT services to support the needs of all users at the University. You will join a growing team of Business Analysts, User Researchers, Product Managers & Designers working to transform products and services used by the University's staff and students.

As Senior Business Analyst you will make sense of our most complex landscapes, working with stakeholders to ascertain true business needs. Investigating the impact of potential changes on existing systems, as well as conflicts and synergies with other in-flight or planned work, you will present thoroughly considered options and recommend the optimum course of action. You will have line management responsibility for up to four Business Analysts.

This is a permanent role split between University Information Services' modern offices on the West Cambridge Site and working from home. We offer flexibility of working hours together with a generous pension and holiday allowance.

As a Senior Business Analyst you will:

  • Carry out Business Analysis on projects, products or services of large scale and/or high complexity.
  • Actively lead scoping and planning of Business Analysis work in the area you are assigned, overseeing the work of other Business Analysts.
  • Select, adopt, and adapt the appropriate methods, tooling and techniques based on predictive (plan-driven) or adaptive (agile) approaches.
  • Work with stakeholder groups to understand their business needs and identify their communication and relationship needs related to change management.
  • Have line management responsibility for up to four Business Analysts within the team.

Are you the right candidate?

  • You're comfortable with complexity and ambiguity and are able to work as high-level, or as detailed, as the task requires.
  • You're adept at working with stakeholders at all levels.
  • You have a wealth of experience working as part of a multi-disciplinary delivery team to shape and build digital products and services.
  • You have expert knowledge and extensive experience applying business analysis tools and techniques.
  • Line management experience or a keen desire to develop others.

Please submit your CV and cover letter to apply for this position. If you have any queries before applying, please contact Carys.Hayler@uis.cam.ac.uk.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC40943 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Network Systems Specialist

Jobs - Fri, 15/03/2024 - 00:00

The University Information Services (UIS) has two new permanent full-time Grade 8 positions for Senior Network Specialists within the Network Systems Team. Under the guidance of the Senior Engineering Lead (Underlay Networks), and working within a highly supportive and collaborative team of ten, you will be jointly responsible for designing, building, operating and supporting:

  • The University's internet connections to its supplier, Janet.
  • The University Data Network (UDN), our backbone network.
  • The Data Centre Network (DCN).
  • Multiple customer networks.

The broad spectrum of activities include:

  • Managing multiple network delivery projects, co-ordinating with stakeholders inside and outside the UIS and University.
  • Input into the design and development of various interconnected multi-vendor network systems using Cisco, Aruba and Fortinet equipment.
  • Monitoring the network estate to detect and resolve operational issues acting as third line support to assist in the resolution of escalated issues.
  • Timely response to customer service requests, such as standard switch and routing changes and applying changes to the University DNS (acting as the University Hostmaster).
  • Maintaining relevant and up to date technical skills to help colleagues develop their skills through knowledge exchange, specialist advice and consultancy.

You should have the following skills and experience:

  • Demonstrable evidence of working in a dynamic IT environment, managing technical activities and tasks, delivering complex networking projects and configuring network devices such as switches, routers and firewalls.
  • Expert knowledge of IT networking, specifically advanced switching and routing technologies and concepts, preferably to CCNA level (certification desirable but not required) layer 2 and 3 protocols, such as VLANs, Ethernet, ARP, LLDP, DHCP, DNS, OSPF, IS-IS, BGP, you should understand how they are configured and how to troubleshoot issues. A complete understanding of IP subnetting is essential (IPv4 and IPv6).
  • Evidence of developing and applying an understanding of a new technology to design network solutions and services that meet business objectives.
  • Evidence of effectively sharing technical knowledge and skills to support the development and learning of colleagues.
  • Ability to build relationships with colleagues and customers at all levels of the organisation. Excellent written and verbal communication skills, and able to use your own initiative.

The team have many exciting projects over the coming years, such as overhauling the Janet connection for increased bandwidth and security, making use of Software Defined Networking and exploring dynamic Network Access Control (NAC) services.

This role offers exposure to true enterprise-level network technologies and concepts at scale, as such your will be at the forefront of shaping the University's networks. We highly encourage staff development, you will be offered ample training and learning opportunities. So, if you always wanted a CCNA, or want to develop towards CCNP, this role is for you.

You should have either a degree, Level 6 vocational qualification, industry standard certification or be able to demonstrate an equivalent level of experience.

Plenty of support and instruction will be provided so you are strongly encouraged to apply regardless of meeting all criteria listed in the skills and experience section.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any queries before applying, please contact Mike Warren (mcw25@cam.ac.uk)

Please quote reference VC40896 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Software Developer (Drupal)

Jobs - Fri, 08/03/2024 - 00:00

The University of Cambridge's Information Services (UIS) is seeking an experienced Senior Software Developer specialising in the Drupal Content Management System (CMS) to join our Drupal team, which sits within the wider DevOps Division of 40 engineers.

The University of Cambridge is in the middle of a five year Digital Presence Programme, looking at all aspects of how we deliver websites. The successful applicant has a fantastic opportunity to help build and shape the next generation of Cambridge University Drupal websites. They will also be involved in supporting our existing substantial portfolio of over 500 websites, working with customers across all parts of the University.

We are looking for someone who would embrace this exciting and challenging opportunity to make a difference to the whole of the Cambridge University online community.

Ideally you will have experience in:

  • Designing, building and maintaining a variety of Drupal Websites (versions 9/10, and 7).
  • Writing custom Drupal modules in Drupal 9/10 and Drupal 7.
  • Expert coding in PHP (inside and outside of Drupal).
  • Front end development for Drupal (HTML/CSS/Twig/JavaScript - PHP Template a bonus)
  • Designing and developing RESTful APIs and consuming these in web applications.
  • Writing and collaborating on highly insightful, comprehensive code reviews.
  • Writing and applying unit tests as well as functional tests leveraging Selenium and BrowserStack and integrating them with GitLab CI pipelines..
  • Working in a cross functional service team with other engineers but also with other roles like communications, marketing, etc.
  • Working in a DevOps environment , demonstrating ownership of the full end-to-end system lifecycle.
  • CI and/or CD pipelines (GitLab preferable).
  • Using Git as your daily revision control system.
  • Mentoring other developers.

Ideally, you can:

  • Show experience with Next.JS, React and/or some fluency in other languages and web frameworks.
  • Show experience of maintaining large numbers of Drupal websites at scale.
  • Show experience with cloud technologies or Drupal cloud platforms.
  • Learn new skills independently and proactively and constantly striving to raise technical excellence.
  • Understand system and software specifications and choose appropriate designs to meet requirements.
  • Show experience using Cloud Technologies (Google Cloud preferable), CI/CD (GitLab preferable) and configuration management tools.
  • Produce simple architectures from complex problems.
  • Debug complex problems effectively, including in new unexplored applications.
  • See activities through to completion, meeting deadlines and matching your pace to the urgency of the situation.
  • Convince and provide work direction and leadership to colleagues.
  • Demonstrate an excellent understanding of agile practices.
  • Show passion for innovation and excellence.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC37244 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

AV Infrastructure Engineer

Jobs - Wed, 28/02/2024 - 00:00

The University of Cambridge's Information Services (https://www.uis.cam.ac.uk/careers) is looking for an AV Infrastructure Engineer to join a cross functional, multi-skilled, and diverse service team in charge of delivering the University of Cambridge Lecture Capture service.

The University's Lecture Capture service is used by more than 20,000 staff and students, currently deployed to more than 120 spaces, and recording more than 20,000 hours a year. Your work will have a significant impact on the reputation of one of the world's leading universities.

The University of Cambridge's Information Services prioritises and is committed to personal development, collaboration and teamwork.

You will:

  • Design AV architecture for the University's Lecture Capture service, including integration, based on needs and requirements.
  • Create an AV implementation plan for these designs.
  • Implement, configure, and test AV equipment based on these implementation plans.
  • Monitor and evaluate industry standards and best practices in AV, providing subject matter expertise.
  • Manage, survey, design, install, commission, document, support, and maintain Lecture Capture installations across the University.
  • Be responsible for the support and maintenance of all AV components in all University's Lecture Capture service locations.
  • Configure software supporting AV hardware components.
  • Be the subject matter expert and provide consultation services to large AV projects managed by other University Divisions, to ensure the project's compatibility with the University's Lecture Capture service.
  • Develop and maintain relationships with teaching, administrative, and IT staff across the various Schools, Faculties, Departments, and Colleges of the University.

You will have experience with:

  • Designing and installing integrated modern over the network AV systems (AV switching and distribution, audio processing, video and audio capture, and control system products), such as Dante, Crestron, QSC, Shure, Birddog. Including automation of audio and video capture.
  • QSC and Crestron programming environments.
  • Supporting and troubleshooting both legacy and modern networked AV systems in a large campus in higher education or enterprise environments.
  • Supporting users on a wide range of issues.
  • Developing user documentation and training users on the use of AV systems.
  • Supporting video assisted technology in teaching, such as lecture capture and web video conferencing.

If you are interested in this opportunity and want to know more, don't hesitate to contact Abraham Martin, Head of Development and Operations, at amc203@cam.ac.uk. Informal chats are welcome.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC40687 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Service Desk Analyst

Jobs - Mon, 26/02/2024 - 00:00

The University Information Services (UIS) Service Desk is the first point of contact for IT Incidents, Requests and queries from across collegiate Cambridge estate, be they, academics, students, staff or IT "Computer Officers" in colleges and departments.

The Service Desk sets the standard of customer service, helping to support, develop and deliver services provided by UIS Teams. During the supported hours of 08:30-17:00 Monday to Friday, the Service Desk team provides first and second line support, offering specialist advice and support on IT-related issues while providing customers with the best possible service and conveying a sincere willingness to help. The team comprises of Service Desk Analysts, Senior Service Desk Analysts, Deputy Service Manager, ITSM Manager, the User Administration team and the Service Desk Manager

Key Duties and Responsibilities:

The Service Desk Analyst is responsible for the effective delivery of a customer-focused, professional IT support service. Service Desk Analysts are expected to work effectively as part of a team. They are directly supported by the Senior Service Desk Analysts, Deputy Service Manager and Service Desk Manager, and are also supported by other UIS teams via chat channels.

Service Desk Analysts work with autonomy, delivering a consistent, high quality service following departmental processes and procedures. Analysts take ownership of incidents and requests and collaborate with colleagues within IT Services and beyond in order to deliver innovative, appropriate and timely solutions via video calls, Teams chat, ITSM email and by scheduled appointment.

This is a fast-paced and varied role, requiring excellent communication and customer service skills as well as a broad range of IT knowledge.

Skills, Qualification and Experience:

The role holder is expected to have A-level standard of education or equivalent level of practical experience. Experience in a IT support role is essential and applicants would be expected to have comprehensive experience in Microsoft operating systems and their applications packages. Some experience of Apple Macintosh and popular applications is desirable.

Excellent communication and customer service skills are critical for the role. The role holder must be self-motivated, willing to acquire new skills and knowledge, capable of working unsupervised and must be able to complete projects in a timely professional manner.

Benefits of working for the University of Cambridge:

Working in an open, friendly and collaborative team.

An extremely competitive and tax efficient pension scheme Cambridge University Assistants' Contributory Pension Scheme (CPS)

Our employees are also eligible for a wide range of competitive benefits and services. We give access to numerous discounts on shopping, health care, financial services and public transport.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Should you have any queries about this application please email servicedeskmanager@uis.cam.ac.uk

Please quote reference VC40626 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

User Researcher (Fixed Term)

Jobs - Mon, 26/02/2024 - 00:00

Are you looking for a user research role that gives you the opportunity to be part of a large transformation and make your mark on an organisation rooted in history? The University of Cambridge is looking for a User Researcher.

Who you'll be working with

We're part of the Product and Service Design Division along with experts in UX and service design, data science, business analysis and product management. We work closely with content designers, product managers and delivery managers from Cambridge's University Information Services as well as subject matter experts across the University.

What you'll be working on

Your work will be split across related workstreams:

Re-platforming and content rationalisation

The University of Cambridge are undertaking a major redesign and re-platforming programme for our external websites (cam.ac.uk). A big part of this redesign is content rationalisation - the slimming down of our content so that it is ready for the future platform. This will involve working with teams across the university to build a user first approach to all our content.

Cambridge Web Agency (CWA)

CWA is a proposed, in-house agency which will deliver websites for the University of Cambridge. CWA will aim to meet the website needs of the institution whilst continually improving the web estate, with responsibility for the overall user experience. This next generation web agency will have accessibility, inclusion and sustainability at its core. The agency will define a new model for how Cambridge organises and structures our many websites and establish improved online publishing processes for content within those websites. A key deliverable of the agency is developing our future platform moving from a website built around business units to a website focused on user journeys.

What you'll be doing

  • Planning and carrying out discovery research to inform the design of user journeys that may span multiple websites, as well as the design of individual websites.
  • Measuring website usage and usability using a mix of moderated and unmoderated tools and techniques, to inform the iterative design and optimisation of websites.
  • Collecting and analysing ongoing user feedback and analytics data on live websites, to assess what is working well and less well for users and to identify key areas for improvement.
  • Conducting research with content creators and editors, to ensure their needs are met and their experience is optimised.
  • Designing and carrying out other research with user and stakeholder groups in line with the changing needs of the workstreams you are assigned to.

This project requires experience of end-to-end user research (discovery through testing of concepts, prototypes and live services), as part of multi-disciplinary agile teams. As User Researcher you would be responsible for designing and executing research for re-platforming, content rationalisation and Cambridge Web Agency, as part of your multi-disciplinary delivery team and with coaching and support from Senior User Researchers. Experience working closely with content specialists, as well as designers, would be ideal.

Fixed-term: The funds for this post are available for 2 years in the first instance.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any queries before applying, please contact David Marshall (dm622@cam.ac.uk)

Please quote reference VC40648 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Data Scientist (Fixed Term)

Jobs - Mon, 19/02/2024 - 00:00

Are you looking for a data science role that gives you the opportunity to be part of a large transformation and make your mark on an organisation rooted in history? The University of Cambridge is looking for a Data Scientist.

Who you'll be working with

We're part of the Product and Service Design Division along with experts in UX and service design, user research, business analysis and product management. We work closely with content designers, product managers and delivery managers from Cambridge's University Information Services as well as subject matter experts across the University.

What you'll be working on

Your work will be split across related workstreams:

Re-platforming and content rationalisation

The University of Cambridge are undertaking a major redesign and re-platforming programme for our external websites (cam.ac.uk). A big part of this redesign is content rationalisation - the slimming down of our content so that it is ready for the future platform. This will involve working with teams across the university to build a user first approach to all our content.

Cambridge Web Agency (CWA)

CWA is a proposed, in-house agency which will deliver websites for the University of Cambridge. CWA will aim to meet the website needs of the institution whilst continually improving the web estate, with responsibility for the overall user experience. This next generation web agency will have accessibility, inclusion and sustainability at its core. The agency will define a new model for how Cambridge organises and structures our many websites and establish improved online publishing processes for content within those websites. A key deliverable of the agency is developing our future platform moving from a website built around business units to a website focused on user journeys.

What you'll be doing

  • Conducting quantitative research, including surveys, to inform the development of in-house agency services and set KPIs and OKRs, ensuring data-driven decision-making for the agency.

  • Engaging stakeholders and establishing CRM processes to capture necessary stakeholder information, potentially using tools like Airtable for interim solutions, while planning for long-term CRM implementation.

  • Utilising data analysis to map the current landscape of the University's web estate, including quantifying expenditure on website management and identifying inefficiencies.

  • Analysing data on the University Information Services (UIS) websites, including breakdowns by department/area and differentiation between internal and external content, to inform decision-making and resource allocation.

  • Investigating content types across UIS websites, both at an aggregate level and by department/area, utilising metadata to facilitate accurate descriptions and tagging.

  • Leveraging existing data in applications such as Airtable to supplement data analysis efforts and support informed decision-making processes.

This project requires proficiency in end-to-end quantitative research and data analysis, encompassing data exploration, model development, and iterative refinement, within multi-disciplinary agile teams. As Data Scientist you would be responsible for comprehensive data analysis for re-platforming, content rationalisation and Cambridge Web Agency, within a collaborative delivery team environment. Experience working closely with content experts and designers would be ideal, although this is not essential for the role.

Fixed-term: The funds for this post are available for 2 years in the first instance.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any queries before applying, please contact Bruce Beckles (Bruce.Beckles@uis.cam.ac.uk) or David Marshall (dm622@cam.ac.uk)

Please quote reference VC40536 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Exascale Software Engineer (Fixed Term)

Jobs - Fri, 02/02/2024 - 00:00

Fixed-term: The funds for this post are available for 4 years in the first instance.

The University of Cambridge Open Zettascale Lab (COZL) is a new research group whose aim is to evolve and utilise the technologies that will make up the next generation of top-flight supercomputers. These state-of-the-art, post-exascale systems will help gain insights into humanity's global challenges, from the existential threat of climate change, through the devastating effects of diseases, to issues such as poverty, food insecurity and lack of healthcare services.

At the Cambridge Open Zettascale Lab, you will be part of a diverse team, working flexibly across the UK, to explore and exploit transformative technologies and support researchers at the forefront of computational science. This is a dynamic and rewarding environment, where exceptional people can gain early exposure to new technologies, work with globally important scientific codes and develop collaborations with leading international research groups. The Lab is housed within Research Computing Services a leading UK National Supercomputing Centre and home to Dawn, the fastest AI supercomputer in the UK, providing facilities and services to world-renowned scientists, clinicians and engineers across the UK and Europe.

As an Exascale Software Engineer you will work in a small team alongside academics and external stakeholders to ensure the successful delivery of projects. The aim of the team is to develop and optimise advanced scientific applications for the next generation of supercomputers. They will help domain specialists in the development of high-performance codes. These range from helping develop internationally important simulation codes to producing new approaches to science problems using Machine Learning or Artificial Intelligence.

Candidates are expected to have:

  • A degree in a computational science, or equivalent relevant experience.
    • Experience writing and maintaining high-performance application code.
  • Experience in the key languages commonly used in scientific computing such as C, C++ (preferred), Fortran or Python.
  • Experience with at least one of the frameworks used to exploit large, modern parallel computers such as MPI, OpenMP or CUDA.
  • Some high-level knowledge of the hardware that forms a modern supercomputer (i.e. CPUs, XPUs and low-latency interconnects).
  • Experience of working in the Linux software environment will be advantageous.
  • Proven ability to work effectively within a team and individually.
  • Experience of working in a scientific environment and/or providing support to researchers will be advantageous.

More information about the role is attached in the 'Further Particulars' document.

The University is supportive of hybrid working and we aim to enable as many staff as possible to work in a hybrid way if they wish and where their role allows. This role allows the post holder to be office based, work in a hybrid way, or remotely with only minimal office attendance.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to info-cozl@hpc.cam.ac.uk

Please quote reference VC36781 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Principal Exascale Software Engineer (Fixed Term)

Jobs - Fri, 02/02/2024 - 00:00

Fixed-term: The funds for this post are available for 4 years in the first instance.

The University of Cambridge Open Zettascale Lab (COZL) is a new research group whose aim is to evolve and utilise the technologies that will make up the next generation of top-flight supercomputers. These state-of-the-art, post-exascale systems will help gain insights into humanity's global challenges, from the existential threat of climate change, through the devastating effects of diseases, to issues such as poverty, food insecurity and lack of healthcare services.

At the Cambridge Open Zettascale Lab, you will be part of a diverse team, working flexibly across the UK, to explore and exploit transformative technologies and support researchers at the forefront of computational science. This is a dynamic, rewarding environment, where exceptional people can gain early exposure to new technologies, work with globally important scientific codes and develop collaborations with leading international research groups. The Lab is housed within Research Computing Services a leading UK National Supercomputing Centre and home to Dawn, the fastest AI supercomputer in the UK, providing facilities and services to world-renowned scientists, clinicians and engineers across the UK and Europe.

As a Principal Exascale Software Engineer you will manage a team of technically skilled research software engineers working on multiple projects. These range from developing important simulation codes to producing new approaches to scientific problems. The aim of the team is to develop and optimise advanced scientific applications for the next generation of supercomputing technologies. You will work closely with the technical programme manager, key academic collaborators, and external stakeholders to ensure the successful delivery of projects.

Candidates are expected to have:

  • An MSc or PhD degree in Computer Engineering, computational science-based discipline, or significant relevant experience.
  • Experience writing and maintaining high-performance application code.
  • Significant experience of the key languages commonly used in scientific computing such as C, C++ (preferred), Fortran or Python.
  • Significant experience with one or more of the main frameworks used to exploit large, modern parallel computers, such as MPI, OpenMP, CUDA, OpenACC or PGAS.
  • Additionally, candidates should have demonstrable experience of managing highly technical teams, as well as excellent communications skills.
  • Experience or knowledge in one or more the fields of machine learning, Artificial Intelligence or large scale data science is highly desirable.

More information about the role is attached in the 'Further Particulars' document.

The University is supportive of hybrid working and we aim to enable as many staff as possible to work in a hybrid way if they wish and where their role allows. This role allows the post holder to be office based, work in a hybrid way, or remotely with only minimal office attendance.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to Cassie Bradley, cgb38@cam.ac.uk

Please quote reference VC40381 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Exascale Software Engineer (Fixed Term)

Jobs - Fri, 02/02/2024 - 00:00

Fixed-term: The funds for this post are available for 4 years in the first instance.

The University of Cambridge Open Zettascale Lab (COZL) is a research group whose aim is to evolve and utilise technologies that will make up the next generation of top-flight supercomputers. These state-of-the-art systems will help gain insights into humanity's global challenges, from the existential threat of climate change, through the devastating effects of diseases, to issues such as poverty, food insecurity and lack of healthcare services.

At the Cambridge Open Zettascale Lab, you will be part of a diverse team, working flexibly across the UK, to explore and exploit transformative technologies and support researchers at the forefront of computational science. This is a dynamic and rewarding environment, where exceptional people can gain early exposure to new technologies, work with important scientific codes and develop collaborations with leading international research groups. The Lab is housed within Research Computing Services a leading UK National Supercomputing Centre and home to Dawn, the fastest AI supercomputer in the UK, providing facilities and services to world-renowned scientists, clinicians and engineers across the UK and Europe.

As a Senior Exascale Software Engineer you will work in a small team alongside academics and external stakeholders to ensure the successful delivery of projects. The aim of the team is to develop and optimise advanced scientific applications for the next generation of supercomputing technologies. As a technical expert you will help domain specialists in the development of high-performance codes. These range from helping to develop internationally important simulation codes to producing new approaches to science problems using Machine Learning or Artificial Intelligence.

Candidates are expected to have:

  • A degree in a computational science, or equivalent relevant experience.
  • Experience writing and maintaining high-performance application code.
  • Experience in the key languages commonly used in scientific computing such as C, C++ (preferred), Fortran or Python.
  • Experience with at least one of the frameworks used to exploit large, modern parallel computers such as MPI, OpenMP or CUDA.
  • Some high-level knowledge of the hardware that forms a modern supercomputer (i.e. CPUs, XPUs and low-latency interconnects).
  • Proven ability to work effectively within a team and individually.
  • Experience of working in a scientific environment and/or providing support to researchers will be advantageous.
  • Skills in supervision and mentoring will be advantageous.

More information about the role is attached in the 'Further Particulars' document.

The University is supportive of hybrid working and we aim to enable as many staff as possible to work in a hybrid way if they wish and where their role allows. This role allows the post holder to be office based, work in a hybrid way, or remotely with only minimal office attendance.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to info-cozl@hpc.cam.ac.uk

Please quote reference VC40379 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Business Analyst

Jobs - Thu, 01/02/2024 - 00:00

An opportunity has become available at University of Cambridge for a Business Analyst with a background in the delivery of digital products and services.

This role is part of University Information Services (UIS). We work collaboratively with colleagues in departments, colleges, and other institutions to provide a range of IT services to support the needs of all users at the University. You will join a growing team of Business Analysts, User Researchers, Product Managers & Designers working to transform products and services used by the University's staff and students.

As a Business Analyst your work will enable the University of Cambridge community to make better, informed decisions for digital services, to facilitate world leading research & education. You will work with stakeholders and other project team roles to understand and document the current situation, to define business and user needs, and to help design and deliver products and services that meet those needs.

This is a permanent role split between University Information Services' modern offices on the West Cambridge Site and working from home. We offer flexibility of working hours together with a generous pension and holiday allowance.

As a Business Analyst you will:

  • Carry out Business Analysis on projects, products or services of large scale and/or high complexity.
  • Actively lead scoping and planning of Business Analysis work in the area you are assigned, overseeing the work of other Business Analysts.
  • Select, adopt, and adapt the appropriate methods, tooling and techniques based on predictive (plan-driven) or adaptive (agile) approaches.
  • Work with stakeholder groups to understand their business needs and identify their communication and relationship needs related to change management.
  • Have line management responsibility for up to four Business Analysts within the team.

Are you the right candidate?

  • You're comfortable with complexity and ambiguity and are able to work as high-level, or as detailed, as the task requires.
  • You're adept at working with stakeholders at all levels.
  • You have a wealth of experience working as part of a multi-disciplinary delivery team to shape and build digital products and services.
  • You have expert knowledge and extensive experience applying business analysis tools and techniques.
  • Line management experience or a keen desire to develop others.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please submit your CV and cover letter to apply for this position. If you have any queries before applying, please contact Dan Ford (dan.ford@uis.cam.ac.uk).

Please quote reference VC40361 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Business Analyst

Jobs - Thu, 01/02/2024 - 00:00

An opportunity has become available at University of Cambridge for an experienced Senior Business Analyst with a background in the delivery of digital products and services.

This role is part of University Information Services (UIS). We work collaboratively with colleagues in departments, colleges, and other institutions to provide a range of IT services to support the needs of all users at the University. You will join a growing team of Business Analysts, User Researchers, Product Managers & Designers working to transform products and services used by the University's staff and students.

As Senior Business Analyst you will make sense of our most complex landscapes, working with stakeholders to ascertain true business needs. Investigating the impact of potential changes on existing systems, as well as conflicts and synergies with other in-flight or planned work, you will present thoroughly considered options and recommend the optimum course of action. You will have line management responsibility for up to four Business Analysts.

This is a permanent role split between University Information Services' modern offices on the West Cambridge Site and working from home. We offer flexibility of working hours together with a generous pension and holiday allowance.

As a Senior Business Analyst you will:

  • Carry out Business Analysis on projects, products or services of large scale and/or high complexity.
  • Actively lead scoping and planning of Business Analysis work in the area you are assigned, overseeing the work of other Business Analysts.
  • Select, adopt, and adapt the appropriate methods, tooling and techniques based on predictive (plan-driven) or adaptive (agile) approaches.
  • Work with stakeholder groups to understand their business needs and identify their communication and relationship needs related to change management.
  • Have line management responsibility for up to four Business Analysts within the team.

Are you the right candidate?

  • You're comfortable with complexity and ambiguity and are able to work as high-level, or as detailed, as the task requires.
  • You're adept at working with stakeholders at all levels.
  • You have a wealth of experience working as part of a multi-disciplinary delivery team to shape and build digital products and services.
  • You have expert knowledge and extensive experience applying business analysis tools and techniques.
  • Line management experience or a keen desire to develop others.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please submit your CV and cover letter to apply for this position. If you have any queries before applying, please contact Carys.Hayler@uis.cam.ac.uk.

Please quote reference VC40355 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Learning Technologist

Jobs - Thu, 25/01/2024 - 00:00

University Information Services (UIS) wishes to appoint a Learning Technologist to join the multidisciplinary, and diverse, Teaching, Learning and Assessment (TLA) Systems team, supporting the University's central TLA Systems, primarily our Lecture Capture service, Panopto.

You will join a supportive and collaborative team, with a management structure that will invest in, and back up your personal development, learning and professional improvement. The TLA services team is responsible for the central Virtual Learning Environment (Moodle), Lecture Capture (Panopto), Digital Assessment and Academic Integrity (Turnitin). We consist of a Service Manager/Systems Manager, Delivery Manager, Team Leader, Functional Analysts/Business Specialists, Learning Technologists, Technical Developers (Moodle), Support Analysts and Trainers.

Our team work with academics and staff across a wide range of subjects and locations, providing TLA product specific advice, system, user requirements and change analysis, evaluation, testing but also guidance and encouragement to help staff become competent and confident users of the systems across the Institutions and Colleges of the University. You will improve the blended learning experience of students by offering guidance to academics, departmental administrators & computing officers, and provide systems advice to management and university governance groups.

You will play a vital part in the lecture Capture service maintenance as well as expansion as it strives to meet the University's needs. The current setup of Lecture Capture around the University estate, the state of rooms/building and of networks/infrastructure lead to an increase in support calls and in time spent to resolve these calls. You will be expected to ensure university policy compliance such as data retention, accessibility and GDPR in all calls answered, as well as resolve them in a timely manner.

You will play a central role in any projects to evaluate new TLA service offerings or to integrate Panopto with other systems. Your duties will include adapting teaching, learning & assessment tools to business needs, evaluating and articulating user needs, producing evaluation papers and process flow diagrams, offering advice and professional expertise around configuration, and ensuring the user's voice is considered within the service.

You will provide learning design and development support to users, as well as learning materials and resources, ensuring assigned requests are managed according to procedures, using version control and release management standards and software. You may also be asked to perform project management, change management and research within Teaching, Learning & Assessment team projects.

Please highlight in your application how essential and desirable criteria are met, or what your approach to meeting these would be. You are encouraged to apply even if you do not meet all desirable criteria.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC40203 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Delivery Manager

Jobs - Mon, 22/01/2024 - 00:00

Are you looking for a delivery role that gives you the opportunity to make your mark on one the world's top Universities? The University of Cambridge is looking for a Delivery Manager to support teams in delivering digital projects and services for the University.

Who you'll be working with

We're part of the Delivery Management Office. We work closely with tech leads, developers, business analysts service management from UIS as well as subject matter experts across the university to coordinate and drive delivery. Increasingly we are introducing product management and user research, and you may work with these and other disciplines too depending on the teams and services you're involved in supporting. Initially this role is likely to be working on reporting across HR data, supporting our HR Transformation Programme.

What you will do

We have a range of work starting soon or in process that we need help with.

You will have experience managing digital products and services through the full lifecycle as a delivery manager and/or scrum master. You'll have worked as part of a cross-functional in-house team supporting the delivery of third-party and internal products. You'll have experience with a range of agile frameworks and methods in a digital setting and will be comfortable helping teams adapt to help them focus on delivery. You will be able to build relationships at all levels with experience of influencing and negotiating with key stakeholders to achieve goals.

What we can offer

  • A salary of up to £54,000 depending on experience
  • 41 days holiday per year including bank holidays
  • A generous pension
  • Hybrid working - you can work some of the time from home, coming into the office for meetings, team events, workshops or user research
  • A friendly and supportive team environment
  • The opportunity to shape and influence how we work

We support flexible and family-friendly working and are open to non-standard working patterns. While this is advertised as a full-time role, we would consider applications from candidates who are looking to work less than full-time hours, and are open to applicants who live outside Cambridge but are willing to travel regularly to Cambridge.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC40178 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Functional Analyst

Jobs - Mon, 22/01/2024 - 00:00

Overview

Embark on a rewarding IT career without being a developer! If you have experience in creating and maintaining teaching timetables and aspire to step into IT, we want to hear from you. Bring your positive attitude, genuine passion for excellence and eagerness to learn.

Join our dynamic team, contributing to the support of the University's Timetabling and Room Booking systems. From initial system implementation to ongoing support, you'll acquire extensive experience in new enterprise technologies. Gain subject matter expertise in our timetabling systems, actively participating in large project implementations and providing continuous systems support.

Collaborate with users, providing guidance on leveraging information technology for business objectives and effective problem-solving. Dive into user requirements, explore IT solutions, oversee enterprise system implementations, and deliver ongoing support for issues and change requests. Engage with in-house development teams and external vendors, offering your expertise and support.

While the work can be challenging, it's undeniably rewarding. This role serves as an excellent entry point for a career in IT, exposing you to diverse challenges and providing essential skills for professional growth. We will provide all necessary training as well as support from a very welcoming team. Apply now and begin a fulfilling journey with UIS!

Main Responsibilities

  • Provide user support for timetabling and booking systems.
  • Perform annual system maintenance & configuration activities.
  • Ensure that systems and procedural documentation is maintained and accurate.
  • Triage helpdesk tickets for timetabling and booking systems.
  • Perform business analysis and requirements gathering for changes and projects.
  • Scope projects and engage in the project planning.
  • Research options and propose solutions for projects.
  • Support project implementations, user training and onboarding activities.

Qualifications & Skills

  • Hands-on experience in lecture timetable creation and maintenance.
  • Business analysis, requirements gathering or change management (ideal but not essential).
  • Administrative background with general knowledge of IT systems (ideal but not essential).
  • Enthusiastic self-starter with a keen interest in learning new technologies.
  • Positive customer focused attitude.
  • Comfortable navigating and finding solutions.
  • Comfortable with analysis of large data sets and reporting.
  • Strong problem-solving skills.
  • Degree (2:1 or higher) or equivalent work experience.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC40183 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Principal HPC Systems Manager

Jobs - Thu, 11/01/2024 - 00:00

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check.

This role is based in Research Computing Services (RCS) a leading UK National Supercomputing Centre and home to Dawn, the fastest AI supercomputer in the UK, providing facilities and services to world-renowned scientists, clinicians and engineers across the UK and Europe.

The successful candidate will manage a team of highly technical specialists with a focus on High-Performance Computing (HPC) and storage systems. The role will play a critical function in advancing the University of Cambridge's research computing capabilities in HPC, Big Data and AI. The responsibilities encompass leading, designing, implementing, and managing HPC and storage infrastructure to support the cutting-edge research conducted by the University's academic community.

Key Responsibilities:

  • Lead the design, implementation, and management of the HPC and storage systems, ensuring high availability, reliability, and performance.
  • Collaborate closely with researchers and faculty to understand their computational requirements and tailor solutions to meet their specific needs.
  • Provide expert guidance on best practices for HPC system architecture, storage technologies, and data management strategies.
  • Manage a team of skilled engineers and technicians, fostering a culture of innovation, collaboration, and continuous improvement.
  • Stay abreast of industry trends and emerging technologies in HPC and storage, and evaluate their potential benefits for the university's research community.
  • Develop and implement security protocols and policies to safeguard sensitive research data.

Qualifications:

  • Bachelor's or higher degree in computer science, computer engineering or equivalent experience.
  • Extensive experience in designing, deploying, and managing HPC systems and storage solutions.
  • Proficiency in cluster management software, parallel file systems.
  • Strong leadership and team management skills with the ability to inspire and mentor a technical team.
  • Excellent communication and interpersonal skills to collaborate effectively with researchers, faculty, and cross-functional teams.
  • In-depth knowledge of Linux-based operating systems and scripting languages (e.g., Bash, Python).
  • Familiarity with research computing environments, scientific applications, and workflows is highly desirable.

More information about the role is attached in the 'Further Particulars' document.

The University is supportive of hybrid working, where some work is undertaken on University premises and some in a remote working environment. The aim of our approach is to enable as many staff as possible to work in a hybrid way if they wish and where their role allows.

We welcome applications from individuals who wish to be considered for flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to Wojciech Turek (wjt27@cam.ac.uk)

Please quote reference VC40080 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

HPC Consultant

Jobs - Fri, 15/12/2023 - 00:00

The Research Computing Services at the University of Cambridge has an exciting opportunity for an excellent candidate to join the Research Software Engineering (RSE) team. There are two permanent positions available and one position offered on a Fixed Term Contract basis of 4 years.

The successful applicant will develop, improve and maintain advanced software applications which power world leading research in areas such as epidemiology, astronomy, particle physics, medical imaging and materials chemistry using current and next generation exascale supercomputing technologies.

The Research Computing Service runs the UK's most powerful academic supercomputers, the Cambridge Service for Data-Driven Discovery, and the new Dawn supercomputer, a multi-million pound investment comprising a cutting-edge hardware and software environments.

The role will involve working on a wide range of projects collaborating with world leading researchers at the university, nationally and internationally. The role will be key in delivering a range of projects by providing knowledge, skills and advice to develop and improve high-quality applications and workflows that will enable research across a wide range of disciplines.

The successful candidate will have experience of some or all of the following areas:

*Writing and maintaining high-performance application code, with experience with the key languages commonly used in scientific computing such as C, C++ (preferred), Fortran or Python.

*Experience with at least one of the frameworks used to exploit large, modern parallel computers such as MPI, OpenMP or CUDA is highly desirable.

*A high-level knowledge of the hardware (i.e. CPUs, GPUs and low-latency interconnects) that make up a modern supercomputer along with experience of working in the Linux software environment.

*Deep learning, machine learning, and artificial intelligence is a growing demand. We are particularly keen on candidates with knowledge in these areas.

If you do not quite meet the requirements for the role but have a well-developed willingness to learn then please do apply.

Alongside code development, enthusiasm to interact with users of the local and national supercomputing resources to solve real, cutting-edge research problems will be key so any experience of consultancy, teaching or user-support will be a plus.

The position will require working with a large range of stakeholders and good organisational and communication skills are key to the role.

The most important aspect of this role is an enthusiasm to learn and develop technical skills.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to Chris Edsall, cje57@cam.ac.uk

Please specify the contract type for which you wish to apply on your application form - permanent or Fixed Term, Contract.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Engineer Manager - Tech Lead

Jobs - Fri, 15/12/2023 - 00:00

The University of Cambridge's Information Services is looking for a hands-on Tech Lead to lead and manage a team of engineers working on building new cloud native services and modernising existing applications within a Division of 40 engineers . The services that the Division maintains, of which some are public facing, are mainly used by University staff, researchers, and students which total around 60,000 people. Your work will have a significant impact on the reputation of one of the world's leading universities.

Our newer services use modern web architecture standards, are structured around APIs and are continuously built and tested using GitLab. They run on Docker containers and are deployed to a serverless container platform or a Kubernetes cluster on Google Cloud.

Our technology stack is Terraform, Ansible, GitLab, Python, Django, React, and Typescript. We have produced boilerplate solutions and turn-key templates to be more efficient, work better at scale and keep themselves DRY. The team has a DevOps culture, uses Scrum for its day to day work, and has adopted an "open by default" approach to new work.

Examples of our projects can be found at https://gitlab.developers.cam.ac.uk/uis/devops. Our technical strategy is published at https://techdesign.uis.cam.ac.uk and our guidebook at https://guidebook.devops.uis.cam.ac.uk/

Our ideal candidate will:

  • Be highly skilled in modern Software Development tools and practices, and always keep themselves up to date.
  • Be an expert in:
  • Architecting web applications, including API design, with a focus on maintainability, stability and security, using clean code.
  • Packaging web applications in Docker containers.
  • GitLab
  • Creating CI pipelines for building and testing web applications.
  • Have working knowledge of:
  • Best practices in deploying containerized web applications to the cloud.
  • Testing frameworks and testing best practices.
  • Be able to work across multiple product and service teams to help build consistent and unified application architectures.
  • Drive improvements in technical architecture, standards and processes.
  • Manage, train, and mentor a team of engineers.
  • Work with leadership on new initiatives.
  • Have excellent written and verbal communication skills.
  • Have a strong Software Engineering background with a passion for DevOps
  • Focus on delivery while taking a continuous improvement approach to existing services.
  • Work closely with other University members to gather, clarify, and break down requirements.
  • Enjoy working with a large variety of services and technologies.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC39817 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Cloud Engineer (Fixed Term)

Jobs - Tue, 12/12/2023 - 00:00

Fixed-term: The funds for this post are available until 31 March 2026 in the first instance.

We are looking for an experienced and enthusiastic Cloud Engineer to be part of a new and exciting initiative to develop the UK Regional Centre (UKSRC) for the Square Kilometre Array, the world's largest radio telescope.

The role is based in Research Computing Services (RCS) a leading UK National Supercomputing Centre and home to Dawn, the fastest AI supercomputer in the UK, providing facilities and services to world-renowned scientists, clinicians and engineers across the UK and Europe.

The University of Cambridge RCS is a provider of HPC resources for UKSRC and is developing novel federated cloud platform technologies as well as providing leadership on system architecture.

The successful candidate will become part of a diverse team of systems engineers, astronomers, and computer scientists developing advanced solutions to support world class science and deliver service for processing data from the world's largest radio telescope.

You'll be working in a team of cloud engineers, in collaboration with National and International colleagues to help deliver, operate and support the UKSRC and international cloud infrastructure and HPC resources.

Skills and experience Preferred:

*Hands on experience in deploying and administering Linux operating systems.

*Familiarity with Ansible configuration management.

*Exposure to infrastructure lifecycle management, utilizing tools like Terraform.

*Basic knowledge of systems and process automation using Python and Bash.

*Development lifecycle tools, such as Git, Jira.

*Use of monitoring and reporting tools, such as Prometheus and Grafana.

Desirable:

*Experience implementing or managing an aspect of a high-performance computing solution.

*Experience in Docker containerisation methods.

*Experience in Kubernetes.

*Experience in Slurm.

*Familiarity with deployment of OpenStack or other cloud services.

*Experience in working in a scientific environment and/or providing support to researchers.

*Familiarity with network concepts in HPC and Cloud environments.

*Proven ability to work effectively within a team and individually.

More information about the role is attached in the 'Further Particulars' document.

The University is supportive of hybrid working and we aim to enable as many staff as possible work in a hybrid way if they wish and where their role allows.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to wjt27@cam.ac.uk

Please quote reference VC39717 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs