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University Information Services

 

Senior Project Manager

Jobs - Fri, 16/07/2021 - 00:00

University Information Services (UIS) works collaboratively with colleagues in departments, colleges, and other institutions to provide a range of IT services to support the needs of all users at the University. The UIS Delivery Management Office (DMO) manages the delivery of IT projects for the University across four portfolios: Business Systems, Education, Infrastructure and Research.

We are looking for an experienced and highly-motivated Senior Project Manager/ Senior Delivery Manager to join our dynamic and welcoming team. You will assume responsibility for managing the delivery of an exciting and far-reaching piece of work looking at assessment infrastructure to underpin and enable examinations and assessment across the University. You will ensure a professional approach at all times, resulting in successful projects that are delivered on schedule, to agreed quality standards and within budget.

You are a capable Senior Project Manager with experience and comfortable in both agile and traditional environments. You are passionate about enabling and coordinating cross-functional teams to deliver in effective and collaborate ways. You are adept at planning, risk management, dependency management, resource planning and stakeholder engagement. You can demonstrate your experience of working in delivery-focused environments, promoting best-practice and striving for continuous improvement to enable the successful delivery of technology solutions.

Your background will include proven experience of managing projects/programmes and complex change activity with a sound understanding of agile and waterfall project management methodologies and techniques. You will possess excellent planning and organisational skills with the ability to motivate project teams. You will be an effective communicator, able to network and build relationships at all levels with experience of influencing and negotiating with key stakeholders to achieve project goals.

As the successful candidate, you will have a degree/professional qualification and a strong background in project/programme management. You will have an agile, PRINCE 2 or APM certification and experience of both waterfall and agile project delivery.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our Institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please upload a covering letter and CV in the Upload section of the online application. The covering letter should outline how you match the criteria for the post and why you are applying for this role. If you upload any additional documents which have not been requested, we will not be able to consider these as part of your application.

For any queries regarding this position, please contact Cassie Bradley via email cgb38@cam.ac.uk.

Please quote reference VC27345 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Research Computing Security Specialist

Jobs - Wed, 07/07/2021 - 00:00

The Research Computing Service (RCS) at the University of Cambridge has an exciting opportunity for an excellent candidate to join the division as a Research Computing Security Specialist.

RCS provides one of the largest High Performance Computing (HPC) clusters in the UK, large scale HPC storage and an OpenStack cloud infrastructure which underpin a range of services for researchers from within Cambridge and other UK Universities and industry.

The successful applicant will be responsible for:

  • Implementing security best practices across research computing platforms and services.
  • Maintaining the Information Security Management System (ISMS) in accordance with ISO27001 standards.
  • Promoting and raising awareness of security best practices and ISMS.
  • Performing risk assessments.
  • Implementing and maintaining security patching strategy.
  • Maintaining security monitoring and alerting tools.

Essential skills include:

  • Experience with developing, implementing and maintaining security policies and procedures.
  • Practical and proven knowledge of security administration of Linux servers, network and storage.
  • Experience with monitoring security on a large scale system.
  • Experience with conducting security investigations of compromised accounts or systems.

Desirable skills include:

  • Shell scripting and practical knowledge of high level programming or scripting languages such as Python or Bash.
  • Experience of implementing authentication and authorisation solutions, including multi factor authentication.
  • Experience with ISO27001 or other security frameworks.

The role holder will also need to be proactive, creative and comfortable resolving complex problems. We are looking for candidates that are passionate about information systems security and would like to develop their career in this area. We can provide the relevant training to support this role.

Cambridge is a world leading university and this is an exciting new challenge. Coupled with a competitive benefits package, the practical advantages of working in a purpose built working environment in West Cambridge with good transport links, schools and a range of housing, is a combination that is hard to beat. We look forward to hearing from you.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our Institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position, please contact Wojciech Turek, via email wjt27@cam.ac.uk.

Please quote reference VC24949 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Research Computing Specialist - Storage and Cloud Engineer

Jobs - Wed, 07/07/2021 - 00:00

The Research Computing Service (RCS) at the University of Cambridge has an exciting opportunity for an excellent candidate to join the Research Computing User Services team as a Research Computing Specialist.

RCS provides one of the largest High Performance Computing (HPC) clusters in the UK, Large scale HPC storage, NAS and long term tape storage, OpenStack cloud infrastructure and other services for researchers from within Cambridge and other UK Universities and industry.

The successful applicant will join a growing team responsible for supporting, developing and maintaining these UK-leading services to facilitate research across a wide range of disciplines. As a member of RCS you will have the opportunity to actively contribute to the design and delivery of new services and other cutting edge projects.

Essential skills include:

  • Practical and proven knowledge of Linux system administration, shell scripting and practical knowledge of high level programming or scripting languages such as Python or Bash.
  • Configuration management and automation methods using technologies such as Ansible and Terraform.
  • Experience with storage platforms, parallel file systems and cloud-computing platforms such as OpenStack would be advantageous.
  • Proactive, creative and comfortable resolving complex problems.

We are looking for candidates that are excited about working with the latest cutting edge technologies, infrastructure as code in an agile driven work environment.

Cambridge is a world leading university and this is an exciting new challenge. Coupled with a competitive benefits package, the practical advantages of working in a purpose built working environment in West Cambridge with good transport links, schools and a range of housing, is a combination that is hard to beat.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic Disclosure and Barring Service check.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our Institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position, please contact Wojciech Turek, via email wjt27@cam.ac.uk.

Please quote reference VC24635 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

UX/UI Designer

Jobs - Wed, 07/07/2021 - 00:00

An opportunity has become available at University Information Services (UIS), for an experienced UX Designer with a background in the design and delivery of digital products.

We are looking for a mid-weight UX/UI designer to join our growing team of user researchers, analysts and designers, working to transform products and services used by the University's ~60,000 students and staff.

Your work will be varied and unique, from a programme to transform how digital information is created, maintained and continuously improved at the University, to improving the experience of prospective students applying to Cambridge.

You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.

This is a permanent role, based in University Information Services' modern offices on the West Cambridge Site, however we are currently working remotely.

You will be...

  • Creating wireframes, designs and prototypes to solve complex user needs
  • Employing usability principles to produce user interface designs
  • Contributing to and maintaining a library of UI components, patterns and templates
  • Iterating designs based on user, stakeholder and technical feedback
  • Working closely with developers to ensure coherent handover and technical implementation
  • Collaborating with user research and business analyst specialists to gather and understand user and business needs
  • Working with others to test and evaluate your designs and prototypes

You will need...

  • User interface design experience and a portfolio of your work
  • Proficiency in specialist UI design software, such as Figma, Sketch or Adobe XD
  • Knowledge of visual design and usability principles
  • Experience of working with pattern/component libraries and design systems would be ideal
  • A grounding in and understanding of the user centered design process
  • An understanding of accessibility best practices
  • Experience of working in an agile product design environment

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Chris Mitchell, via email cm896@cam.ac.uk.

The closing date for applications is 28 July 2021.

Please quote reference VC26531 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Software Engineer Manager

Jobs - Mon, 28/06/2021 - 00:00

The University of Cambridge's Information Services is looking for a hands-on Software Engineer Manager to lead a team of engineers working on building new cloud native services and modernising existing applications.

Our newer services use modern web architecture standards, are structured around APIs and are continuously built and tested using GitLab. They run on Docker containers and are deployed to a serverless container platform or a Kubernetes cluster on public cloud providers.

The team has a strong learning mindset and technology stack is Terraform, Ansible, GitLab, Python, Django, Java, Spring, React, and Typescript. Examples of our projects can be found at https://gitlab.developers.cam.ac.uk/uis/devops. Our technical strategy is published at https://techdesign.uis.cam.ac.uk.

Our ideal candidate will:

  • Be highly skilled in modern Software Development tools and practices, and always keep themselves up to date.
  • Be an expert in: Architecting web applications, including API design, with a focus on maintainability, stability and security, using clean code. Packaging web applications in Docker containers.
  • Create CI pipelines for building and testing web applications.
  • Have working knowledge of: Best practices in deploying containerized web applications to the cloud. Testing frameworks and testing best practices.
  • Be able to work across multiple product and service teams to help build consistent and unified application architectures.
  • Drive improvements in technical architecture, standards and processes.
  • Manage, train, and mentor a team of engineers.
  • Work with leadership on new initiatives.
  • Have excellent written and verbal communication skills.
  • Have a strong Software Engineering background with a passion for DevOps
  • Focus on delivery while taking a continuous improvement approach to existing services.
  • Work closely with other University members to gather, clarify, and break down requirements.
  • Enjoy working with a large variety of services and technologies.

You will be responsible for:

  • Keeping the team motivated, performant, and up to date with Software Development tools and practices.
  • Managing priorities and help with scrum tasks such as: managing dependencies, scheduling work in sprints, writing tasks to the backlog, and backlog grooming.
  • Understanding and supporting the needs of product and services, gathering requirements and developing strategies to satisfy these.
  • Performing competitive analysis and identify the strengths and weaknesses of various solutions.
  • Developing cases for proposed new features, products, or services.

You will have experience in:

  • Managing agile teams.
  • Working in multidisciplinary teams.
  • Modern software development and testing practices and processes, including debugging, administration, and automation.
  • Management of software requirements and dependencies.
  • Version control and code review systems such as GitLab or GitHub.
  • Continuous Integration and Testing.
  • Docker.
  • Cloud technologies on public clouds such as Amazon Web Services, Google Cloud, or Azure.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position, please contact Abraham Martin, via email amc203@cam.ac.uk.

Please quote reference VC26393 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Systems Developer

Jobs - Mon, 28/06/2021 - 00:00

The University Information Service (UIS) provide critical core IT infrastructure that keeps the collegiate University working, enabling the University to fulfil its mission of excellence in research and education and by supporting excellent administration.

The Collaboration Tools Team sits within UIS Infrastructure. Our main remit is the operation and support for the University's Microsoft 365 tenancy.

Over the last 12 months, the tools and applications that the collaboration team have put in place have enabled the university to continue supporting our 50,000 users, regardless of where they are accessing the service from.

To help us invest in what we have done and plan for our future, we are currently recruiting for a Senior Systems Developer.

This will be a key role within the team. You will be looking after a small team and within your remit you will:

  • Own the delivery of new services in Collaboration Tools.
  • Create the roadmap, develop and manage processes to automate the management of Office 365, helping us do more at pace.
  • Ensure the integrity of our developed/customised services and scripts including the design, development, unit test services in accordance with established standards
  • Help educate our customers in how to use Office 365 and assist in providing 3rd line support.
  • Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications built on Microsoft.
  • Work with colleagues in the migration of legacy applications to current Microsoft technologies.
  • Work with our internal team/customers/vendors to ensure that we are getting the best out of the services as we can and encouraging areas for growth and improvement within the team.
  • Package and support deployment of releases.

Are you the right candidate?

  • Experience of Office 365 developer tools e.g. Power Automate, Power Apps, Power BI, Forms.
  • Experience of developing within SharePoint Online.
  • Self-motivation and organisation proficiency, taking a positive approach to challenges.
  • A willingness to review and challenge the established thinking together with colleagues from across UIS.
  • A desire to learn and grow the role.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Gordon Ross, via email gr306@cam.ac.uk.

The closing date for applications is 12 July 2021.

Please quote reference VC27146 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Critical Services Engineer

Jobs - Fri, 18/06/2021 - 00:00

The University Information Service (UIS) provides critical core IT infrastructure that keeps the collegiate University working, enabling the University to fulfil its mission of excellence in research and education and by supporting excellent administration. UIS has a Data Centre facility at our West Cambridge site, which provides an energy efficient, secure and resilient Data Centre for both the UIS and Cambridge Assessment.

A new opportunity has become available for an experienced Critical Services Engineer to join our Data Centre Services team on a permanent basis.

This role is part of the maintenance team for the Data Centre, which ensures the availability, performance and safety of the specialist power and cooling infrastructure for the West Cambridge facility and which provides Critical Infrastructure support for other sites around the University Estate.

As a Critical Services Engineer, you will:

  • Perform reactive maintenance on the mechanical and electrical infrastructure to ensure efficient and safe operation of the electrical power and chilled water-cooling systems;
  • Supervise and assist site teams comprising maintenance team fitters, plant operators and contractors;
  • Undertake routine maintenance activities for the building fabric and external areas.
  • Respond to emergencies associated with the building services within the Data Centre estate.
  • Deputise for the Senior Critical Services Engineer during periods of absence and perform duties associated with that role.

Are you the right candidate?

  • Experience in facility management supervision.
  • Good communication skills to enable you to explain technical issues to end users.
  • The ability to negotiate with suppliers and contractors on delivery dates and costs.
  • The ability to work alone, and as part of a team.
  • General education to A-level standard, ONC, HNC/D or equivalent.
  • BS7621 "Requirements for Electrical Installations. IET Wiring Regulations" 17th/18th Edition certification.

Further information is available in the attached further particulars document.

Candidates are encouraged to apply even if not all desirable criteria are met.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Ritchie Carter via email rpc34@cam.ac.uk.

The closing date for applications is 2 July 2021.

Please quote reference VC27012 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Software Developer - SharePoint and Front End Specialist and Technical Lead

Jobs - Fri, 18/06/2021 - 00:00

From gravity to computers, evolution to pulsars, for 800 years the University of Cambridge has helped brilliant minds collaborate and create.

An opportunity has become available at University Information Services (UIS), for an experienced SharePoint and Front End Developer.

The salary for this post is: £41,526 - £59,135 per annum. In addition, this position is eligible for a market supplement of up to £11,827.

You will join a growing team of engineers working on digital products and services used by the University's ~60,000 students and staff.

Your work will be varied and unique; including work on a programme to transform the experience of engaging with the University on its digital platforms, ensuring it reflects the values of excellence our reputation is built on.

You will get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.

You will be responsible for creating the architecture and components that will support responsive, accessible, scalable, and secure intranets for the University of Cambridge.

You will:

  • Analyse new technologies and systems to solve existing integration problems.
  • Work with other engineers to plan and organise product development.
  • Develop solutions that take responsiveness, accessibility, and scalability into account and optimise performance.
  • Manage the development life cycle. Ensure the quality of the production code through exhaustive code reviews, following good practice and programming standards, in a DevOps and agile environment.
  • Influence how and what we build, so it is aesthetically and functionally impeccable.

You will work with other engineers that are proud of the code they produce and take pride in working in the open. Most of the code produced in the team is open sourced: https://gitlab.developers.cam.ac.uk/uis/devops.

You will also work with other team members on other areas: UI Designers, User Experience Researchers, or Content Designers.

We are a cross-functional team that likes to deliver good solutions that meet user needs in a fast agile environment. We follow the GDS Service Manual for the delivery of our services. https://www.gov.uk/service-manual.

Are you the right candidate?

  • Able to work and collaborate in a cross-functional team with all areas that may be involved.
  • Able to adapt and improve. We are looking for versatile and flexible people, who do not mind adapting to new or existing technological changes.
  • Curious about new frameworks and technologies and eager to acquire and transmit knowledge.
  • Able to manage problems and see them as a starting point for improvement.
  • Capable of transmitting confidence in uncertain environments. Have and transmit a positive attitude.
  • Sharepoint Online experience: Knowledge of Sharepoint Online APIs; experience building websites with SPFx, TypeScript and React on Sharepoint Online; experience developing reusable Sharepoint Online components; experience migrating Sharepoint on-prem sites to Sharepoint Online. To have applied Microsoft Patterns & Practices during this migration.
  • Familiar with front-end technologies such as ReactJS or AngularJS.
  • Experience in responsive design development for web and mobile platforms.
  • Experience managing software development life cycle using git, merge requests, reviews, automated testing.
  • API integration skills.
  • Knowledge of front end testing and selenium testing.
  • Knowledge of Agile / Scrum project methodologies.
  • Knowledge of DevOps.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Abraham Martin, via email amc203@cam.ac.uk.

The closing date for applications is 18 July 2021.

Please quote reference VC23598 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Systems Developer

Jobs - Fri, 18/06/2021 - 00:00

The University Information Service (UIS) provides critical core IT infrastructure that keeps the collegiate University working, enabling the University to fulfil its mission of excellence in research and education and by supporting excellent administration.

The Collaboration Tools Team sits within UIS Infrastructure. Our main remit is the operation and support for the University's Microsoft 365 tenancy.

Over the last 12 months, the tools and applications that the collaboration team have put in place have enabled the university to continue supporting our 50,000 users, regardless of where they are accessing the service from.

To help us invest in what we have done and plan for our future, we are currently recruiting for a Systems Developer. This will be a key role within the team.

As a Systems Developer, you will:

  • Support the delivery of new services in Collaboration Tools.
  • Create the roadmap, develop and manage processes to automate the management of Office 365, helping us do more at pace.
  • Ensure the integrity of our developed / customised services and scripts including the design, development, unit test services in accordance with established standards
  • Help educate our customers in how to use Office 365 and assist in providing 3rd line support.
  • Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications built on Microsoft.
  • Work with colleagues in the migration of legacy applications to current Microsoft technologies.
  • Work with our internal team/customers/vendors to ensure that we are getting the best out of the services as we can and encouraging areas for growth and improvement within the team.
  • Package and support deployment of releases

Are you the right candidate?

  • Experience of Office 365 developer tools e.g. Power Automate, Power Apps, Power BI, Forms.
  • Experience of developing within SharePoint Online.
  • Self-motivation and organisation proficiency, taking a positive approach to challenges.
  • A willingness to review and challenge the established thinking together with colleagues from across UIS.
  • A desire to learn and grow the role.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Gordon Ross via email gr306@cam.ac.uk.

The closing date for applications is 2 July 2021.

Please quote reference VC24950 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Change Management Specialist (Fixed Term)

Jobs - Tue, 15/06/2021 - 00:00

The Transforming Research Support Programme has been initiated to transform the Research Lifecycle (from Opportunity to Publication and beyond) so that it delivers efficient support to Principal Investigators, Research Office and Departmental support staff.

An exciting role is being created to provide change management and communication support to the programme.

The Senior Change Management Specialist will work to drive faster adoption, higher utilisation and greater proficiency of the changes that impact staff to increase benefit realisation and the achievement of results and outcomes. You will work closely with Cambridge Research Office, Principal Investigators, Departmental Administrators and other stakeholders to collectively champion a shift in working practice.

Organisations are increasingly understanding the value and importance of focussing on the people side of change in transformational work. You will help: to clearly articulate the drivers for and intended outcomes of transformation; to identify resistance to change and proactively address this; to help individual staff understand and support change; to help line managers support their staff through change and address resistance to change; to ensure sponsorship and leadership is coordinated and tailored across an organisation to best effect change; to provide staff with the knowledge of what the change means for them and their work, and why this is important for the organisation; to coordinate training and information to enable staff to have ability to adopt changes in working practice; and to reinforce change to enable and realise intended benefits and outcomes.

You will also be responsible for programme communications, leading on creating strategy, plans and content to support programme activities.

This role is based in University Information Services, but very much a university-wide role working closely with the Cambridge Research Office, as the key areas affected by the transformation are the Universities Schools, Faculties and Departments.

Fixed-term: The funds for this post are available for 24 months in the first instance.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Kevin Brown, via email kdb34@cam.ac.uk.

Please quote reference VC26972 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Systems Developer (DRUPAL)

Jobs - Fri, 11/06/2021 - 00:00

From gravity to computers, evolution to pulsars, for 800 years the University of Cambridge has helped brilliant minds collaborate and create.

An opportunity has become available at the University of Cambridge's Information Services Division for an experienced and flexible Drupal Developer to join our well-established and highly regarded team, providing content management system services across the University.

The University of Cambridge is in the early stages of a five year Digital Presence Programme, looking at all aspects of how we deliver websites. The successful applicant has a fantastic opportunity to help build and shape the next generation of Cambridge University Drupal websites. They will also be involved in supporting our existing substantial portfolio of over 400 websites, working with customers across all parts of the University.

We are looking for someone who would embrace this exciting and challenging opportunity to make a difference to the whole of the Cambridge University online community, from prospective and existing students through to staff of all kinds.

Main Responsibilities

  • Work within our team to develop the next generation of Cambridge University Drupal websites.
  • Be part of delivering an excellent Content Management System service across the University.
  • Help support our diverse customer base with their support and training needs.
  • Be capable of managing individual website projects independently.
  • Engage with the wider Drupal.org community where needed to help solve issues and share expertise.
  • Stay up-to-date with exciting future relevant and related modules and technologies that could enhance our offerings.
  • Work closely with people across the department and other parts of the University including Developers, Infrastructure teams, Networks engineers, Security staff, Computer Officers, Comms and Marketing teams, Project managers and service teams.
  • Monitor, diagnose and proactively fix issues

Skills

You must have demonstrable experience working with the following products and technologies, and have the following skills:

  • Drupal (Versions 7 / 8) - Site Building and Module Development (Drupal 9 a bonus)
  • PHP
  • Excellent written and verbal communication skills
  • End-to-end system lifecycle experience
  • Strong troubleshooting and problem solving skills
  • Ability to work in an Agile way with a number of multidisciplinary teams (Developers, BA, UX, Content Design, UI Design, SEO) to achieve project results.
  • Have experience of, and be comfortable with, interacting with a variety of customers.
  • Comfortable finding solutions across technology boundaries.
  • A Degree or equivalent work experience.

In addition, we are interested in applicants with Frontend or DevOps skills (or both), and it would be advantageous for applicants to have experience in some of the following:

Front End Skills - Drupal theming, HTML, CSS frameworks (Bootstrap / Material), JavaScript and JS frameworks (especially Gatsby and React)

DevOps / Further Development Skills - Linux Sysadmin skills, Caching technologies (e.g. Varnish), Database admin skills (MySQL / Maria / Postgres), Version control (Git), Continuous integration, Configuration management

More information can be found in the attached further particulars document.

Applicants should supply their drupal.org Username if applicable.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Jamie Giberti, via email jag212@cam.ac.uk.

The closing date for applications is 2 July 2021.

Please quote reference VC26917 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Functional Analyst (Fixed Term 24 Months)

Jobs - Tue, 08/06/2021 - 00:00

UIS seeks to appoint a Functional Analyst initially for a two year fixed term within the UIS Functional Analyst team. In this role, you will build on your existing knowledge and develop skills in new enterprise technologies to support the University's IT systems, while working within a collaborative and supportive team.

You will work alongside experienced developers, functional analysts, testers, trainers, and project managers on a range of activities. You will become a self-sufficient functional analyst through the practical application of the training provided and will have the chance to explore all aspects of service support and software development lifecycle. In your new role you will help to support and enhance our core systems and services. We will provide hands on training for the role and systems being supported.

You should be able to demonstrate the willingness to tackle challenging tasks in a highly effective and professional manner, often under tight deadlines. We are looking for team-players with a keenness for learning, an enquiring and analytical mind, and the commitment and enthusiasm to become a successful functional analyst and improve the software solutions we provide.

In this role you will have the opportunity to learn about enterprise business systems, how to support and how to configure these to provide the best outcome for our users. We are looking for someone with a positive and can do attitude with good problem-solving and organisational skills who wants to make a difference. This role is for someone very keen to further their knowledge of Research Systems Administration area and the successful candidate will join the project to update/replace IT systems within this area.

Main Responsibilities

  • Analyse and model the solutions and ensure these fit user requirements
  • Create solution implementation plan
  • Create and execute system configuration plan
  • Conduct fit gap analysis between the current solution vs new system
  • Provide Subject Matter Expertise for the research systems area
  • Analyse and decompose complex requirements
  • Create functional specifications where required for any functionality gaps identified
  • Create workarounds for any gaps that are not likely to have the immediate resolutions
  • Facilitate change and configuration management
  • Validate the functionality of the end product according to the requirements specification
    • Aid in preparation of any user manuals and user training
  • Oversee system testing and User Acceptance Testing
  • Review the backlog of existing change requests and identify the solutions within the new system or gaps
  • Identify functionality in the new system that would be useful in the future that may not be possible to implement from day 1.
  • Aid in creation of the future implementation roadmap
  • Identify maintenance overheads and bottlenecks and create a plan of action, input into future BAU resource planning
  • Aid in preparation of the hand over to Service Desk and Functional Teams

Competencies, Skills & Qualifications

  • Enthusiastic self-starter eager to learn new technologies
  • Positive customer focused attitude
  • General knowledge of IT systems
  • Knowledge of Research Systems and Business knowledge of Cambridge Research would be very welcome but it is not essential as training will be provided
  • Comfortable finding solutions across technology boundaries.
  • Degree (2:1 or higher) or equivalent work experience.

Fixed-term: The funds for this post are available for 24 months in the first instance.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Beata Oxlade, via email bms33@cam.ac.uk.

Please quote reference VC26915 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Functional Analyst (Fixed Term)

Jobs - Tue, 08/06/2021 - 00:00

UIS seeks to appoint a Functional Analyst initially for a 18 months fixed term within the UIS Functional Analyst team. In this role, you will build on your existing knowledge and develop skills in new enterprise technologies to support the University's IT systems, while working within a collaborative and supportive team.

You will work alongside experienced developers, functional analysts, testers, trainers, and project managers on a range of activities. You will become a self-sufficient functional analyst through the practical application of the training provided and will have the chance to explore all aspects of service support and software development lifecycle. In your new role you will help to support and enhance our core systems and services. We will provide hands on training for the role and systems being supported.

You should be able to demonstrate the willingness to tackle challenging tasks in a highly effective and professional manner, often under tight deadlines. We are looking for team-players with a keenness for learning, an enquiring and analytical mind, and the commitment and enthusiasm to become a successful functional analyst and improve the software solutions we provide.

In this role you will have the opportunity to learn about enterprise business systems, how to support and how to configure these to provide the best outcome for our users. We are looking for someone with a positive and can do attitude with good problem-solving and organisational skills who wants to make a difference.

Main Responsibilities

  • Work within a team to support enterprise IT systems (primarily Student Systems)
  • Perform annual system maintenance configuration activities
  • Manage change request process including prioritisation, tracking work progress and overseeing the implementation of small changes
  • Analysing user requirements for small and medium size change requests, propose improvement recommendations
  • Ensure that systems and procedural documentation is maintained and accurate
  • Analysing and troubleshooting system issues and walking users through resolution or workarounds
  • Support testing team in defining acceptance tests for testing of issues and change requests
  • Delivery of small to medium system change requests
  • Oversee system and user testing for issues and small to medium size work

Competencies, Skills & Qualifications

  • Enthusiastic self-starter eager to learn new technologies
  • Positive customer focused attitude
  • General knowledge of IT systems
  • Knowledge of Student Systems would be valuable but it is not essential as training will be provided
  • Comfortable finding solutions across technology boundaries.
  • Comfortable with analysis of large data sets and reporting
  • Strong problem solving skills
  • Degree (2:1 or higher) or equivalent work experience.

Fixed-term: The funds for this post are available for 18 months in the first instance.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our Institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Beata Oxlade, via email bms33@cam.ac.uk.

Please quote reference VC26914 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Critical Services Engineer [Temporary Cover]

Jobs - Tue, 08/06/2021 - 00:00

Fixed-term: 1 years.

An exciting new opportunity has become available at University Information Services (UIS) for an experienced Critical Services Engineer to join our Data Centre Services team.

This role is part of the maintenance team for the Data Centre, which ensures availability, performance and safety of the specialist power and cooling infrastructure for the West Cambridge facility and which provides Critical Infrastructure support for other sites around the University Estate.

As a Critical Services Engineer, you will:

  • Perform reactive maintenance on the mechanical and electrical infrastructure to ensure efficient and safe operation of the electrical power and chilled water cooling systems.
  • Supervise and assist site teams comprising maintenance team fitters/plant operators and contractors.
  • Undertake routine maintenance activities for the building fabric and external areas.
  • Respond to emergencies associated with the building services within the Data Centre estate.
  • Deputise for the Senior Critical Services Engineer during periods of absence and perform duties associated with that role.

Are you the right candidate?

  • Reasonable experience in facility management supervision.
  • Good communication skills to enable you to explain technical issues to end users.
  • The ability to negotiate with suppliers and contractors on delivery dates and costs.
  • The ability to work alone, and as part of a team.
  • General education to A-level standard, ONC, HNC/D or equivalent.
  • BS7621 "Requirements for Electrical Installations. IET Wiring Regulations" 17th/18th Edition certification.

Further information is available in the attached further particulars document.

Candidates are encouraged to apply even if not all desirable criteria are met.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Ritchie Carter via email rpc34@cam.ac.uk.

The closing date for applications is 6 July 2021.

Please quote reference VC26453 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Agile Coach and Scrum Master

Jobs - Fri, 04/06/2021 - 00:00

An opportunity has become available at University Information Services (UIS), for an experienced Agile Coach and Scrum Master who embodies the values of Agile and embraces Servant Leadership.

You will support cross-functional teams focused on creating new, and improving existing, digital services used by the University's ~60,000 students and staff.

Your work will be varied and unique, including improving the experience of prospective students applying to Cambridge.

You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.

Responsibilities

  • Facilitate Agile ceremonies for cross functional teams in a dynamic development environment.
  • Radiate information on team performance and progress utilizing key Agile metrics.
  • Guide teams through formation and support the formation of a team that practices UIS standards.
  • Work with the Service Owners and/or Product Manager to align the team with the product vision and sprint goals and participate in product backlog preparation activities.
  • Create an environment of collaboration within the team that allows for open dialogue and productive solutions for resolving conflicts.
  • Mitigate risks and communicate to leaders using best practices in Agile.
  • Clear impediments for the team and escalate organisational impediments to leadership as appropriate.
  • Coach teams to conduct continuous learning and improvement activities.
  • Engage in establishing and championing Agile best practices and creating. communities of practice across the organisation to build capability and excellence.
  • Leverage skills from coaching, facilitation, conflict resolution, and more to guide teams to embrace an Agile mindset.
  • Help improve and iterate UIS standards.

Skills

  • You have a deep understanding of Agile values, principles and methodologies, such as Scrum and Kanban, as well as scaling frameworks and principles, gained through hands-on experience.
  • You are able to find the right working style for the team rather than imposing rules from a specific brand of agile.
  • You are able to coach the team to resolve conflict and are able to quickly work through blockers.
  • You collaborate with and influence people at various levels.
  • You have extensive experience creating high performing distributed teams.
  • You possess strong interpersonal, organisational, oral and written communication, and time management skills.
  • You demonstrate excellent team building, coaching and mentoring skills.
  • You can pull on practical experience and examples to illustrate how the agile values and principles can be applied to real world situations.
  • You are passionate about continuous improvement.
  • You enjoy the role of a servant-leader in a fast-paced dynamic environment.
  • You enjoy the challenge of working in a virtual environment.

Experience

  • Experience working as Scrum Master or similar in Agile teams that implement modern, highly available, scalable, secure applications.
  • Experience with Agile Lifecycle Management tools such as GitLab or Jira, and Software Development Life Cycle and modern engineering practices like DevOps.
  • Experience working in an IT/digital role.
  • Experience in coaching, mentoring and/or communities of practice.
  • Experience leading Agile practices in an organisation.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our Institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Abraham Martin, via email amc203@cam.ac.uk.

The closing date for applications is 25 June 2021.

Please quote reference VC26837 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Agile Project Manager

Jobs - Wed, 02/06/2021 - 00:00

University Information Services (UIS) works collaboratively with colleagues in departments, colleges, and other institutions to provide a range of IT services to support the needs of all users at the University. The UIS Delivery Management Office (DMO) manages the delivery of IT projects for the University across four portfolios: Business Systems, Education, Infrastructure and Research.

We are looking for an experienced and highly-motivated Agile Project Manager to join our dynamic and welcoming team. You will assume responsibility for managing a range of IT projects working across a variety of disciplines and stakeholder communities in a continually evolving landscape. You will ensure a professional approach at all times, resulting in successful projects that are delivered on schedule, to agreed quality standards and within budget.

You are a capable Agile Project Manager adept at planning, risk management, dependency management, resource planning and stakeholder engagement. You have the confidence to challenge requirements and identify appropriate tracking and evaluation activities to ensure projects deliver benefits and meet business needs. You can demonstrate your experience of working in delivery-focused environments, promoting best-practice and striving for continuous improvement to enable the successful delivery of technology solutions.

Your background will include proven experience of managing projects/programmes and complex change activity with a sound understanding of project management methodologies and techniques. You will possess excellent planning and organisational skills with the ability to motivate project teams. You will be an effective communicator, able to network and build relationships at all levels with experience of influencing and negotiating with key stakeholders to achieve project goals.

As the successful candidate, you will have a degree/professional qualification and a strong background in project/programme management. You will have a PRINCE 2 or APM certification and experience of both waterfall and agile project delivery.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any queries regarding this vacancy or the application process please contact adminoffice@uis.cam.ac.uk, quoting vacancy reference VC26024.

Please quote reference VC26024 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Senior Software Developer (Fixed Term)

Jobs - Mon, 24/05/2021 - 00:00

The University of Cambridge's Information Services (https://www.uis.cam.ac.uk/careers) is looking for a Senior Software Developer. You will join a team of 18 engineers working on building new cloud native services and modernising existing applications.

These services, of which some are public facing, are mainly used by University staff and students (~60,000 people). Your work will have a significant impact on the reputation of one of the world's leading universities. The new services we develop use modern web architecture standards with APIs and are built and tested using GitLab CI. They run on Docker containers and get deployed to Kubernetes clusters running within cloud infrastructure.

The team works alongside a User Research and Experience team. The team has a strong learning mindset and has produced boilerplates (to speed up the creation of new applications and set standards) for the technology stack used by the team: Terraform, Ansible, Python, Django, React, Material UI and Typescript. The team has a DevOps culture and uses Scrum for its day to day work, and we have adopted an "open by default" approach to new work and so you can find much of our work to date at https://gitlab.developers.cam.ac.uk/uis/devops

Ideally you will have experience:

  • Designing and solving complex business problems by writing simple, effective code that can be deployed to cloud services.
  • Coding in one or more languages (Python, Java, Typescript¿) and web frameworks (e.g. django).
  • Writing and collaborating on highly insightful, comprehensive code reviews.
  • Writing and applying unit tests.
  • Working with databases, including both relational databases and NoSQL databases.
  • Gathering customer requirements and creating solutions to meet customer and business criteria with demonstrated ability to use data to influence and drive decisions.

Even better if you have experience:

  • Working with containers.
  • Working in a DevOps environment using cloud technologies (Amazon Web Services, Google Cloud, or Azure), CI/CD and configuration management tools.
  • Designing, developing and creating RESTful web services and APIs.
  • Mentoring other developers.

Ideally you will have the following skills:

  • Can learn new skills independently and proactively and is constantly striving to raise technical excellence.
  • Can understand system and software specifications and choose appropriate designs to meet requirements.
  • Can produce simple architectures from complex problems and is able to develop and deliver those designs.Can debug complex problems.
  • Drive and commitment to see activities through to completion meeting deadlines matching pace to the urgency of the situation.
  • Extraordinary in-depth understanding of your asset's architecture, systematically thinking through potential design impacts on other teams and the company.
  • Ability to convince, provide work direction and leadership to colleagues who do not directly report to this role.
  • Excellent understanding of agile practices
  • Has a full-stack ability
  • Passion for innovation and excellence.

Fixed-term: The funds for this post are available for 3 years in the first instance.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Abraham Martin, via email amc203@cam.ac.uk.

Please quote reference VC25862 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Business Analyst - Research Grant Lifecycle (2 Year Fixed Term)

Jobs - Fri, 21/05/2021 - 00:00

A new opportunity has become available at University Information Services (UIS) for an experienced Business Analyst with a background in the delivery of digital products.

You will join a growing team of user researchers, analysts and designers, working to transform products and services used by the University's ~60,000 students and staff.

You will work closely with the Cambridge University Research Office, alongside other members of UIS, to transform the systems and processes for the Research Grant Lifecycle. You will be key to understanding existing processes, facilitating process improvements, and documenting and prioritising user stories.

This is a 2 year fixed term contract which is based in University Information Services' modern offices on the West Cambridge Site, though we are currently working from home due to the pandemic.

As a Business Analyst you will:

  • Carry out analysis to define problem scope and business objectives.
  • Ensure that business requirements and processes are fully understood and clearly documented.
  • Work on the specification, design and delivery of services by selecting and applying appropriate business analysis techniques.
  • Work day-to-day as part of a multi-disciplinary team of researchers, designers, developers, project managers and others.
  • Collaborate with this team to plan and simplify complex projects, delivering on the strategic priorities of the University.
  • Plan and facilitate stakeholder workshops.

Are you the right candidate?

  • Extensive experience working as part of a multi-disciplinary delivery team to shape and build digital products and services.
  • Knowledge of business analysis techniques and methodologies, understanding how best to apply them to different situations.
  • Experience of carrying out business analysis in an agile delivery environment.
  • Educated to degree level or equivalent experience.

Fixed-term: The funds for this post are available for 2 years in the first instance.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our Institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Carys Hayler, via email ch807@cam.ac.uk.

Please quote reference VC26738 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Specialist Engineer

Jobs - Fri, 21/05/2021 - 00:00

The Information Services division at the University of Cambridge are currently seeking a specialist engineer (Systems Administrator) for a permanent position within the Servers & Storage team. The role requires an enthusiastic person who is already an experienced Systems Administrator. A knowledge of the full IT stack from networking/storage up to web service presentation would be beneficial. Good communication, organisational and problem-solving skills are essential.

The Servers and Storage team provides IT infrastructure to support UIS services offered to the entire University, and also provides services such as the Institutional File Store directly to University departments and colleges. This role supports and develops the operation of core infrastructure for UIS, with a focus on scripting/automation, Linux, storage and backup. There will also be opportunities to work with virtualisation, web technologies and databases.

We are involved in building new services for the University which offers you the possibility to learn new technologies and utilise them in exciting ways. The team offers a supportive and collaborative environment, and you will get to work alongside subject-matter experts.

Main Responsibilities

  • Work within a team to support and enhance our core IT server infrastructure, both physical and virtual
  • Implement and support key technologies in server, virtualisation, storage, and software
  • Ensure that business continuity measures and implemented and maintained to minimize the impact of systems failure
  • Monitor, diagnose and proactively fix issues
  • Own small projects or sub projects associated with the improvement of infrastructure
  • Design systems / choose appropriate technologies to solve the needs of one of the leading academic institutions in the world.
  • Implement and maintain automated systems to administer systems and services at scale.
  • Ensure that systems and procedural documentation is maintained and accurate
  • Work closely with people across the department, including software engineers, networks engineers, security staff, database administrators, project managers and service teams.

Skills

You will ideally have demonstrable experience working with the following products and technologies:

  • Linux (RHEL or Ubuntu) systems administration
  • Strong scripting and automation skills, Python experience would be particularly valuable
  • Backup software (especially Veritas Netbackup or Veeam)
  • Configuration / code management (eg Ansible or puppet)
  • VMWare hypervisor, networking and automation
  • NAS and SAN storage systems.
  • Full stack understanding of how different layers of IT interoperate, from networking up to the application / service level.
  • Web technologies (apache, tomcat, traffic management, search engines)
  • Databases (esp. Postgres, MySQL)
  • Comfortable finding solutions across technology boundaries.
  • Strong troubleshooting skills
  • Degree (2:1 or higher) or equivalent work experience.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our Institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Christopher Garrett, via email ctg24@cam.ac.uk.

Please quote reference VC26689 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs

Engineer Manager in DevOps / SRE / Cloud

Jobs - Tue, 18/05/2021 - 00:00

UIS is looking for a hands-on Engineer Manager in DevOps / SRE / Cloud to lead a team of engineers working on building new cloud native services and modernising existing applications.

Our newer services use modern web architecture standards, are structured around APIs and are continuously built and tested using GitLab. They run on Docker containers and are deployed to a serverless container platform or a Kubernetes cluster on public cloud providers.

The team has a strong learning mindset and have produced boilerplate solutions and turn-key templates for their technology stack based upon Terraform, Ansible, GitLab, Python, Django, Java, Spring, React, and Typescript. These common resources help them be more efficient, work better at scale and keep themselves DRY. The team has a DevOps culture, uses Scrum for its day to day work, and have adopted an "open by default" approach to new work.

Examples of our projects can be found at https://gitlab.developers.cam.ac.uk/uis/devops. Our technical strategy is published at https://techdesign.uis.cam.ac.uk and our guidebook at https://guidebook.devops.uis.cam.ac.uk/.

Our ideal candidate will:

  • Be highly skilled in modern DevOps and SRE tools and practices, and alway keep themselves up to date.
  • Be an expert in designing, deploying, securing and optimizing cloud services at scale.
  • Be able to work across multiple product and service teams to help build consistent and unified operations.
  • Drive improvements in technical architecture, standards and processes with a focus on scalability, availability, security, validation, and cost.
  • Be flexible and always be looking for patterns and ways to increase efficiency, eliminate downtime, optimise costs, and maintain performance at scale.
  • Manage, train, and mentor a team of engineers day-to-day.
  • Work with leadership on new initiatives.
  • Have excellent written and verbal communication skills.
  • Have a strong Software Engineering background with a passion for DevOps
  • Be happy to take risks and try new things when there is strong evidence of improvements.
  • Focus on delivery while taking a continuous improvement approach to existing services.
  • Work closely with other University members to gather, clarify, and break down requirements.
  • Enjoy working with a large variety of services and technologies.

We'd like you to provide hands-on technical expertise to design, deploy, secure and optimise Cloud services as well as drive improvements in technical architecture, standards and processes.

You will be responsible for:

  • Keeping the team motivated, performant, and up to date with DevOps / SRE tools and practices.
  • Managing delivery and Scrum tasks for DevOps / SRE work such as: managing dependencies, scheduling work in sprints, writing tasks to the backlog, and backlog grooming.
  • Understanding and supporting the needs of product and services, gathering requirements and¿developing strategies to satisfy these.
  • Ensuring availability, scalability, security, performance, cost, and compliance requirements of products and services.
  • Performing competitive analysis and identify the strengths and weaknesses of¿various solutions.
  • Developing cases for proposed new features, products, or services.

You will have experience in:

  • Managing agile teams.
  • Working in multidisciplinary teams.
  • Deployments and operations of 24x7 highly available systems.
  • Infrastructure as code, such as Terraform.
  • Cloud technologies on public clouds such as Amazon Web Services, Google Cloud, or Azure.
  • Docker and Kubernetes.
  • Version control and code review systems such as GitLab or GitHub.
  • Logging, monitoring, metrics and alerting.
  • Continuous Integration and Delivery.
  • Modern software development and testing practices and processes, including debugging, administration, and automation.
  • Management of software and infrastructure requirements and dependencies.

¿

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our Institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For any queries regarding this position please contact Abraham Martin, via email amc203@cam.ac.uk.

Please quote reference VC24469 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Categories: UIS jobs