Jobs

Are you looking for a delivery role that gives you the opportunity to make your mark on one the world's top Universities? The University of Cambridge is looking for a Delivery Manager to support teams in delivering digital projects and services for the University.

Who you'll be working with

We're part of the Delivery Management Office. We work closely with tech leads, developers, business analysts service management from UIS as well as subject matter experts across the university to coordinate and drive delivery. Increasingly we are introducing product management and user research, and you may work with these and other disciplines too depending on the teams and services you're involved in supporting. Initially this role is likely to be working on reporting across HR data, supporting our HR Transformation Programme.

What you will do

We have a range of work starting soon or in process that we need help with.

You will have experience managing digital products and services through the full lifecycle as a delivery manager and/or scrum master. You'll have worked as part of a cross-functional in-house team supporting the delivery of third-party and internal products. You'll have experience with a range of agile frameworks and methods in a digital setting and will be comfortable helping teams adapt to help them focus on delivery. You will be able to build relationships at all levels with experience of influencing and negotiating with key stakeholders to achieve goals.

What we can offer

• A salary of up to £54,000 depending on experience
• 41 days holiday per year including bank holidays
• A generous pension
• Hybrid working - you can work some of the time from home, coming into the office for meetings, team events, workshops or user research
• A friendly and supportive team environment
• The opportunity to shape and influence how we work

We support flexible and family-friendly working and are open to non-standard working patterns. While this is advertised as a full-time role, we would consider applications from candidates who are looking to work less than full-time hours, and are open to applicants who live outside Cambridge but are willing to travel regularly to Cambridge.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC40178 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Overview

Embark on a rewarding IT career without being a developer! If you have experience in creating and maintaining teaching timetables and aspire to step into IT, we want to hear from you. Bring your positive attitude, genuine passion for excellence and eagerness to learn.

Join our dynamic team, contributing to the support of the University's Timetabling and Room Booking systems. From initial system implementation to ongoing support, you'll acquire extensive experience in new enterprise technologies. Gain subject matter expertise in our timetabling systems, actively participating in large project implementations and providing continuous systems support.

Collaborate with users, providing guidance on leveraging information technology for business objectives and effective problem-solving. Dive into user requirements, explore IT solutions, oversee enterprise system implementations, and deliver ongoing support for issues and change requests. Engage with in-house development teams and external vendors, offering your expertise and support.

While the work can be challenging, it's undeniably rewarding. This role serves as an excellent entry point for a career in IT, exposing you to diverse challenges and providing essential skills for professional growth. We will provide all necessary training as well as support from a very welcoming team. Apply now and begin a fulfilling journey with UIS!

Main Responsibilities

• Provide user support for timetabling and booking systems.
• Perform annual system maintenance & configuration activities.
• Ensure that systems and procedural documentation is maintained and accurate.
• Triage helpdesk tickets for timetabling and booking systems.
• Perform business analysis and requirements gathering for changes and projects.
• Scope projects and engage in the project planning.
• Research options and propose solutions for projects.
• Support project implementations, user training and onboarding activities.

Qualifications & Skills

• Hands-on experience in lecture timetable creation and maintenance.
• Business analysis, requirements gathering or change management (ideal but not essential).
• Administrative background with general knowledge of IT systems (ideal but not essential).
• Enthusiastic self-starter with a keen interest in learning new technologies.
• Positive customer focused attitude.
• Comfortable navigating and finding solutions.
• Comfortable with analysis of large data sets and reporting.
• Strong problem-solving skills.
• Degree (2:1 or higher) or equivalent work experience.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC40183 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.