UIS jobs

Overview

Embark on a rewarding IT career without being a developer! If you have experience in creating and maintaining teaching timetables and aspire to step into IT, we want to hear from you. Bring your positive attitude, genuine passion for excellence and eagerness to learn.

Join our dynamic team, contributing to the support of the University's Timetabling and Room Booking systems. From initial system implementation to ongoing support, you'll acquire extensive experience in new enterprise technologies. Gain subject matter expertise in our timetabling systems, actively participating in large project implementations and providing continuous systems support.

Collaborate with users, providing guidance on leveraging information technology for business objectives and effective problem-solving. Dive into user requirements, explore IT solutions, oversee enterprise system implementations, and deliver ongoing support for issues and change requests. Engage with in-house development teams and external vendors, offering your expertise and support.

While the work can be challenging, it's undeniably rewarding. This role serves as an excellent entry point for a career in IT, exposing you to diverse challenges and providing essential skills for professional growth. We will provide all necessary training as well as support from a very welcoming team. Apply now and begin a fulfilling journey with UIS!

Main Responsibilities

• Provide user support for timetabling and booking systems.
• Perform annual system maintenance & configuration activities.
• Ensure that systems and procedural documentation is maintained and accurate.
• Triage helpdesk tickets for timetabling and booking systems.
• Perform business analysis and requirements gathering for changes and projects.
• Scope projects and engage in the project planning.
• Research options and propose solutions for projects.
• Support project implementations, user training and onboarding activities.

Qualifications & Skills

• Hands-on experience in lecture timetable creation and maintenance.
• Business analysis, requirements gathering or change management (ideal but not essential).
• Administrative background with general knowledge of IT systems (ideal but not essential).
• Enthusiastic self-starter with a keen interest in learning new technologies.
• Positive customer focused attitude.
• Comfortable navigating and finding solutions.
• Comfortable with analysis of large data sets and reporting.
• Strong problem-solving skills.
• Degree (2:1 or higher) or equivalent work experience.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Please quote reference VC40183 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check.

This role is based in Research Computing Services (RCS) a leading UK National Supercomputing Centre and home to Dawn, the fastest AI supercomputer in the UK, providing facilities and services to world-renowned scientists, clinicians and engineers across the UK and Europe.

The successful candidate will manage a team of highly technical specialists with a focus on High-Performance Computing (HPC) and storage systems. The role will play a critical function in advancing the University of Cambridge's research computing capabilities in HPC, Big Data and AI. The responsibilities encompass leading, designing, implementing, and managing HPC and storage infrastructure to support the cutting-edge research conducted by the University's academic community.

Key Responsibilities:

• Lead the design, implementation, and management of the HPC and storage systems, ensuring high availability, reliability, and performance.
• Collaborate closely with researchers and faculty to understand their computational requirements and tailor solutions to meet their specific needs.
• Provide expert guidance on best practices for HPC system architecture, storage technologies, and data management strategies.
• Manage a team of skilled engineers and technicians, fostering a culture of innovation, collaboration, and continuous improvement.
• Stay abreast of industry trends and emerging technologies in HPC and storage, and evaluate their potential benefits for the university's research community.
• Develop and implement security protocols and policies to safeguard sensitive research data.

Qualifications:

• Bachelor's or higher degree in computer science, computer engineering or equivalent experience.
• Extensive experience in designing, deploying, and managing HPC systems and storage solutions.
• Proficiency in cluster management software, parallel file systems.
• Strong leadership and team management skills with the ability to inspire and mentor a technical team.
• Excellent communication and interpersonal skills to collaborate effectively with researchers, faculty, and cross-functional teams.
• In-depth knowledge of Linux-based operating systems and scripting languages (e.g., Bash, Python).
• Familiarity with research computing environments, scientific applications, and workflows is highly desirable.

More information about the role is attached in the 'Further Particulars' document.

The University is supportive of hybrid working, where some work is undertaken on University premises and some in a remote working environment. The aim of our approach is to enable as many staff as possible to work in a hybrid way if they wish and where their role allows.

We welcome applications from individuals who wish to be considered for flexible working arrangements.

We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to Wojciech Turek (wjt27@cam.ac.uk)

Please quote reference VC40080 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.