Senior Application Specialist
An exciting opportunity has arisen at the University for an experienced Senior Application Specialist to join the Business Systems team. This role is focussed on Integration, supporting several transformation programmes that are introducing new enterprise SaaS systems that need to transfer information between themselves and existing on-premise systems, using a variety of mechanisms from APIs to flat files.
Located within University Information Services (UIS), the Business Systems team are responsible for the maintenance and development of the University's critical ERP systems for handling administrative data across HR, Finance, Student and Teaching & Learning.
What you will do
Working on both operational support and project activities, you will assist with the development and maintenance of business systems integrations in support of strategic initiatives, whilst improving efficiency and reducing technical debt. You will demonstrate in-depth knowledge of systems integration approaches and associated technologies whilst providing a high level of support to our customers.
Your work will be varied and unique, and will involve working closely alongside other Application Specialists, Database Administrators, Functional Analysts, Testers and our stakeholders in a constantly changing environment.
-Work as part of a multi-disciplinary team to review requirements, develop specifications and design effective solutions.
-Be a technical subject matter expert in our (SaaS) business systems integrations, including knowledge transfer to/from others inside and outside the team.
-Take responsibility for the implementation, development and support of our integrations in operational and project settings.
-Review and migrate code, including the analysis of both application and integration platform changes in relation to their impact on integrations.
-Monitor performance and other operational aspects of the integrations working with relevant stakeholders to resolve any issues or suggest enhancements.
-Collaborate with the relevant systems helpdesks, investigate any incidents that are reported, resolve and advise users where appropriate.
What you will have
-Integration design and development.
-Experience in relational & NoSQL database design, MS SQL, system design, performance tuning and integration.
-Ability to learn new skills independently and proactively and are constantly striving to raise technical excellence.
-Understand system and software specifications and choose appropriate designs to meet requirements.
-Produce simple, reusable architectures from complex problems.
-Debug complex problems effectively, including in new unexplored applications.
-Drive and commitment to see activities through to completion meeting deadlines matching pace to the urgency of the situation.
-Knowledge of how to approach data and system security.
-Experience of providing 2nd/3rd line support as part of an operational support team.
-Experience of coordinating technical change in operational and project settings.
-Strong planning and communication skills.
What we would like you to have
-Microsoft Azure Integration Services.
-Azure DevOps functionality.
-Oracle Fusion application integration functionality (e.g. API, BICC, HDL).
-Oracle Fusion application environment management (e.g. refreshes).
-Oracle Visual Builder application development.
-Oracle Integration Cloud.
-Oracle Cloud Infrastructure.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
All queries should be directed to recruitment@uis.cam.ac.uk quoting reference VC43916.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Senior Reporting Analyst
An exciting opportunity has arisen at the University for an experienced technical Reporting Analyst to join the Business Systems team. This role is mainly focussed on Data Engineering activities, and we are looking for someone with either experience in this area, or with demonstrable capability and interest in moving into Data Engineering.
We are currently implementing the Microsoft Fabric platform, and the work could involve using a mixture of this product alongside supporting existing ETL platforms with training and support provided as required. Located within University Information Services (UIS), the Business Systems team are responsible for the maintenance and development of the University's critical ERP systems for handling administrative data across HR, Finance, Student and Teaching & Learning.
What you will do
Working on both operational support and project activities, you will assist with the development and maintenance of business systems integrations in support of strategic initiatives, whilst improving efficiency and reducing technical debt. You will demonstrate in-depth knowledge of systems integration approaches and associated technologies whilst providing a high level of support to our customers.
Your work will be varied and unique, and will involve working closely alongside other Reporting Analysts, Application Specialists, Database Administrators, Functional Analysts, Testers and our stakeholders in a constantly changing environment.
-Work as part of a multi-disciplinary team to review requirements, develop specifications and design effective solutions.
-You will be a technical subject matter expert in our business systems reporting platforms, including knowledge transfer to/from others inside and outside the team.
-Review and migrate code, including the analysis of both application and platform changes in relation to their impact on existing data flows in the source right through to the target, identifying and fixing any issues.
-Work effectively with internal and external stakeholders through all stages of the software development lifecycle.
-Support user testing of data integrations and reporting, e.g. through training, and the production of documentation.
-Monitor performance and other operational aspects of the platforms, working with relevant stakeholders to resolve any issues or suggest enhancements.
-Collaborate with the relevant systems helpdesks, investigate any incidents that are reported, resolve and advise users where appropriate.
What you will have
-Knowledge of, and experience in relational & star schema database design, SQL, PL/SQL, system design, performance tuning and integration.
-Experience of ETL processes and maintaining Data Warehouses.
-The ability to learn new skills independently and proactively and constantly strive to raise technical excellence.
-The ability to debug complex problems effectively, including in new unexplored applications.
-Drive and commitment to see activities through to completion meeting deadlines matching pace to the urgency of the situation.
-Knowledge of how to approach data and system security.
-Experience of providing 2nd/3rd line support as part of an operational support team.
-Experience of coordinating technical change in operational and project settings.
-Strong planning and communication skills.
What we would like you to have
-Microsoft Fabric
-Oracle Data Integrator
-Oracle Database
-Microsoft SQL Server
We welcome applications from women and /or candidates from a BME background.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
All queries should be directed to recruitment@uis.cam.ac.uk quoting reference VC43792.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
New ‘Get your University IT account' app is going live
We are launching a new ‘Get your University IT account’ web app. The app will replace the current Jackdaw IT account collection screens.
Panopto planned maintenance 22:00 on Friday 11 April
Panopto will be unavailable for approximately 3 hours from 22:00 on Friday 11 April.
Technical Developer
University Information Services (UIS) wishes to appoint a Technical Developer to join the multidisciplinary, and diverse, Teaching, Learning and Assessment (TLA) Systems team, supporting the University's central TLA Systems, primarily the Moodle Virtual Learning Environment (VLE).
You will join a supportive and collaborative team, with a management structure that will invest in, and back up your personal development, learning and professional improvement. The TLA services team is responsible for the central Virtual Learning Environment (Moodle), Lecture Capture (Panopto), Digital Assessment and Academic Integrity (Turnitin). We consist of a Service Manager/Systems Manager, Delivery Manager, Team Leader, Functional Analysts/Business Specialists, Learning Technologists, Technical Developers (Moodle), Support Analysts and Trainers.
Our team works with academics and staff across a wide range of subjects and locations, providing TLA product specific advice, system support, user requirements and change analysis, evaluation, testing but also guidance and encouragement to help staff become competent and confident users of the systems across the Institutions and Colleges of the University. You will improve the blended learning experience of students by developing standards and guidance to support academics, departmental administrators & computing officers in using our systems, as well as provide detailed and specific systems advice to the organisation planning and operations.
You will play a central role in any projects to evaluate new TLA service offerings or to integrate with other systems. Your duties will include adapting and adopting appropriate systems design methods, tools and techniques to design large and/or complex systems. You will also undertake impact analysis on major design options and trade-off and finally make recommendations, assessing and managing risks.
You will maintain application support processes and check that all requests for support are dealt with according to agreed procedures. You will initiate and monitor actions to investigate and resolve problems in systems, processes and services.
Further details about the role can be found in the accompanying document.
Please highlight in your application, how essential and desirable criteria are met, or what your approach to meeting these would be. You are encouraged to apply even if you do not meet all desirable criteria.
Upon the closing date of the job opportunity, members of the application panel will carefully select a shortlist to invite to interview. As part of the interview process, you may be asked to do a short presentation, or take part in some exercises. Candidates selected for interview will be informed of these upon invitation to interview.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you would like more information about this role, informal enquiries can be directed by email to recruitment@uis.cam.ac.uk
Please quote reference VC45553 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Senior Functional Analyst [Temporary Cover]
University Information Services (UIS) wishes to appoint a Functional Analyst (temporary maternity cover) to join the multidisciplinary, and diverse, Teaching and Learning (T&L) Systems team, supporting the University's central T&L Systems, primarily the Moodle Virtual Learning Environment (VLE).
You will join a supportive and collaborative team, with a management structure that will invest in, and back up your personal development, learning and professional improvement. The T&L services team is responsible for the central Virtual Learning Environment (Moodle), Lecture Capture (Panopto), Digital Assessment and Text Matching (Turnitin). We consist of a Service Manager/Systems Manager, Delivery Manager, Team Leader, Functional Analysts/Business Specialists, Learning Technologists, Technical Developers (Moodle), Support Analysts and Trainers.
Our team work with academics and staff across a wide range of subjects and locations, providing T&L product specific advice (primarily VLE), system, user requirements and change analysis, evaluation, testing but also guidance and encouragement to help staff become competent and confident users of the system across the Institutions and Colleges of the University. You will improve the blended learning experience of students by offering guidance to academics, departmental administrators & computing officers, and provide systems advice to management and university governance groups.
During the annual VLE upgrade cycle, you will play a vital part in evaluating change (including evaluation and testing), updating help guides and advising on policy and procedures. You will be expected to ensure university policy compliance such as data retention, accessibility and GDPR in all changes evaluated.
You will play a central role in any projects to evaluate new T&L service offerings or to integrate the VLE with other systems. Your duties will include adapting teaching & learning tools to business needs, evaluating and articulating user needs, producing evaluation papers and process flow diagrams, offering advice and professional expertise around configuration, and ensuring the user's voice is considered within the service.
You will provide 2nd line helpdesk support to all-end users, ensuring assigned requests are managed according to procedures, using version control and release management standards and software. You may also be asked to perform project management and research within Teaching & Learning team projects.
Please provide a covering letter that directly highlights how essential and desirable criteria are met, or what your approach to meeting these would be. You are encouraged to apply even if you do not meet all desirable criteria.
Temporary cover: This post is fixed-term for 12 months or the return of the post holder, whichever is the earlier.
Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you would like more information about this role, informal enquiries can be directed by email to recruitment@uis.cam.ac.uk
Please quote reference VC45532 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.