Head of Product
University Information Services (UIS) is the central engine delivering the digital services, IT infrastructure, business information, and powerful research computing services at the core of the University of Cambridge.
The University has a bold, collaborative ambition to evolve its digital business, education, and research services, and the UIS team is driving this exciting transformation.
Why Join Us?
Strategic Impact: Digital excellence is a key priority for University leadership, ensuring Cambridge maintains its world-leading status. You will be instrumental in deploying modern digital ways of working that enhance our global reputation for excellence in research, teaching, and learning.
Unique Collaboration: This role offers an unparalleled opportunity to collaborate and interact with some of the finest minds in the world. You will share data, insight, and expertise to make a meaningful, direct difference to the University's success and mission.
Modern Delivery: We work in multi-disciplinary teams, primarily leveraging Agile methodology, to effectively manage and deliver a complex portfolio of services, projects, and programmes.
Our Scale and Scope: We serve 30,000+ Users and support a vast user base, including students, academics, and external partners.
Critical Infrastructure: Our assets include one of the UK's most powerful research computing facilities and a massive 90-kilometre fibre network spanning the Cambridge city area.
Investment: UIS operates with an annual budget of approximately 40 million pounds, complemented by significant capital investments, underscoring the University's commitment to technology.
Community Building: The CIO's team actively collaborates with IT and digital staff across all departmental teams, fostering a strong digital community of practice and specialist networks across Cambridge.
The role
The Head of Product role sits within the team of the University's Chief Information Officer (CIO) and reports to the UIS Chief Operations Officer. You will be working in close collaboration with other organisational units and members of UIS to lead delivery of user-facing digital services.
The portfolio
The Education Services Portfolio offers services for admissions, student operations, student support, curriculum management and dependencies with alumni as well as student-facing services to support teaching, learning and assessment.
What you will be doing
You will be accountable for leading the overarching product strategy and delivery for a range of business services within the Education Portfolio to achieve business objectives, customer value and user satisfaction. You will guide and lead multidisciplinary digital teams and collaborate with subject matter experts and colleagues from across the collegiate university to meet user and stakeholder needs.
You will play a significant role in matrixed leadership of product teams organised around the Education Portfolio and the CIO's own responsibilities. This is a role which can have a massive impact on developing the future of the University's mission.
Be part of the team shaping the digital landscape of one of the world's most influential universities.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC49441.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Senior Cloud Engineer
The University and UIS
University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.
The role
The IT Senior Cloud Engineer will join a team of customer-focused systems administrators, working to support Cloud infrastructure and services running on them, with a focus on Azure Platform.
What you will do
As an IT Senior Cloud Engineer responsible for Azure Platform, you will:
- Work within a team to support and enhance and transform our core IT Azure Cloud Infrastructure
- Implement and support key technologies in Microsoft environments - utilising infrastructure as code, automation and scripting where possible
- Ensure that business continuity measures are implemented and maintained to minimize the impact of systems failure
- Monitor, diagnose and proactively fix issues
- Own in-team technical projects associated with the improvement of cloud infrastructure
- Implement and maintain automated systems to administer systems and services at scale.
- Ensure that systems and procedural documentation is maintained and accurate
- Work closely with people across UIS and wider University, including software engineers, networks engineers, security staff, database administrators, project managers and service teams.
- Design systems / choose appropriate technologies ensure your technical skills are kept up to date
This position is permanent, usually based on the University's West Cambridge Site.
What you will need
- Azure cloud infrastructure administration.
- Strong scripting and automation skills - Infrastructure as Code and Terraform experience would be particularly valuable
- Azure Identity (RBAC, Managed Identities), Management Groups, Azure Policy experience and Azure Backup/Recovery Services
- Operational skills on running and maintaining IaC tooling such as Azure DevOps, Gitlab
- Full stack understanding of how different layers of IT interoperate, from networking up to the application / service level. VMware hypervisor, networking and automation are useful skills to have.
- Strong troubleshooting skills
- Good communication, organisational and problem-solving skills
The benefits
You can expect to receive:
- a competitive salary with automatic service-related progression and annual cost-of-living increases
- a generous annual leave allowance of 41 days per year (including bank holidays)
- access to a hybrid pension scheme with attractive employer contributions
- access to a range of shopping and travel discounts through the Cambens scheme.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you would like more information about this role, informal enquiries can be directed by email to recruitment@uis.cam.ac.uk
Please quote reference VC49159 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Managed Print Service supports ARM-powered devices
The Managed Print Service has expanded its compatibility and now supports users with Windows on ARM laptops (such as the Surface Pro or Samsung Galaxy Book) or other ARM-powered devices. What's new? Native compatibility: ARM- powered devices can connect directly to the Managed Print Service. You don’t need to use Web Print...
Managed Print Service unavailable Monday 16 March 7am to 9am
The University Managed Print Service will be unavailable on Monday 16 March between 7am and 9am.
UDN restructuring work
We are carrying out some essential restructuring and relocation of the fibre optic infrastructure of the University Data Network (UDN).
Administrator (Fixed Term)
The post is offered to internal candidates of the University only.
An opportunity has become available at UIS for an experienced Administrator to join the Information and Cyber Security Team. In this role, you will work closely with the team to provide efficient and high-quality administrative support for the cyber security compliance programme.
You will be responsible for effectively coordinating and providing the necessary administrative support to staff and students in relation to cyber security compliance. This includes consistent and timely preparation, dissemination and maintenance of compliance training courses, as well as the production of regular compliance reports for key stakeholders. In addition, you will act as the first point of contact for staff members and students in handling related queries, ensuring prompt resolution and supporting the implementation of agreed corrective and preventative measures.
You will need to be highly organised, as this role involves managing multiple responsibilities and liaising with stakeholders across the collegiate University regarding the course and related enquiries. You will also provide additional administrative support to the team as required.
The successful candidate will have proven administrative experience and strong interpersonal skills demonstrating a proactive, helpful and service-oriented attitude. You will be proficient in using Microsoft Office software, including Word, Access, Excel and Outlook. Well-developed organisational skills, clear and effective communication skills (both written and verbal), and a high degree of self-motivation are essential. You must be able to work with a high level of accuracy, have good attention to detail and the ability to manage competing priorities effectively.
Fixed-term: The funds for this post are available for 2 years in the first instance.
Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you would like more information about this role, informal enquiries can be directed by email to Dr Gabriela Ahmadi-Assalemi (ga429@cam.ac.uk)
Please quote reference VC49030 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Updated: Talks.cam
The current version of Talks.cam will be replaced by 1 July 2026. The new version of the platform will comply with the University’s Systems Management Policy. The updated version of Talks.cam will: retain the existing functionality and user experience meet the University’s technical and security requirements continue to...
New Google features
23/02/26 New AI features available in Google Google's new generative AI capabilities are now available to all our users with a Google Workspace for Education Plus license (all staff and students, but not visitors or guests). These features are: Gemini in Docs: create content in seconds with Help Me Write and Gemini in the...
Wireless Delivery Manager (Fixed Term)
The University and UIS
University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.
The role
The Wireless Delivery Manager will join a team of customer-focused wireless specialists, working to help 60,000 students, staff and visitors access high quality Wi-Fi services. You'll manage important wireless projects to implement, improve and maintain the various wireless access point installations across the University. This post is an engaging opportunity to work within a team that delivers critical connectivity to tens of thousands of devices daily across the Collegiate University.
You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.
What you will do
As a Wireless Delivery Manager, you will:
- Project manage wireless site surveys, installations and other projects.
- Manage relationships with suppliers, contractors, and customers.
- Produce, or approve contractor, wireless access point network design architectures.
- Provide logistical support and determine equipment supply requirements.
- Deliver specialist advice in wireless technologies using radio frequency engineering knowledge and skills.
- Work with the Wireless Operations Manager and the team to determine priorities.
- Ensure the team's systems, activities and processes are documented.
- Assist developing business cases for new installations, products, or services.
This position is a two-year fixed term, full-time role, usually based on the University's West Cambridge Site with the opportunity to work some of that time remotely. Core hours are typically between 9 to 5, Monday to Friday, but this can be reasonably adjusted. It is expected that in office working should be a minimum of 3 days per week.
What you will need
- Good experience of wireless site survey and design.
- Experience with operation, management, and design of enterprise wireless networks.
- Familiarity with enterprise wireless platforms such as ArubaOS and associated hardware and software.
- A good understanding of Wi-Fi protocols, standards, and radio frequency engineering.
- An understanding of network fundamentals such as DNS and DHCP.
- Excellent written and verbal communication skills.
- Demonstratable experience and a passion for managing technical activities and technology delivery.
- Have strong planning and problem-solving skills.
- Be able to work closely and build relationships with other University members at all levels.
- Keep up to date with new technologies and help colleagues to develop their skills.
- Focus on delivery and a continuous improvement approach to existing services.
The benefits
You can expect to receive:
- a competitive salary with automatic service-related progression and annual cost-of-living increases
- a generous annual leave allowance of 41 days per year (including bank holidays)
- access to a hybrid pension scheme with attractive employer contributions
- access to a range of shopping and travel discounts through the Cambens scheme.
Fixed-term: The funds for this post are available for 2 years in the first instance.
Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.
We welcome applications from individuals who wish to be considered for flexible working arrangements.
We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you would like more information about this role, informal enquiries can be directed by email to Alexander Cox, Wireless Operations Manager, at ambc2@cam.ac.uk.
Please quote reference VC48899 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Senior Research Software Engineer (ICCS) (Fixed Term)
In the face of the present climate crisis, there is pressing need for skilled software engineers to aid climate scientists in delivering a new generation of high-quality, high-performance, and high-assurance models. The Institute of Computing for Climate Science (ICCS) is a multi-disciplinary institute that has been established to develop and deploy machine learning and computational tools to advance the understanding of climate systems and inform decision-making for both climate change prediction and mitigation.
A core part of the Institute is our team of Research Software Engineers (RSEs) who reside in Research Computing Services. ICCS RSEs work closely with several international teams of climate scientists, including the Schmidt Sciences' Virtual Earth Systems Research Institute, to develop the next generation of climate modelling tools and work with other members of ICCS to identify and implement projects which can have a wider impact beyond the immediate climate science teams' needs.
We seek to appoint a Senior Research Software Engineer, to play a pivotal role in the RSE team. This position provides a unique opportunity to be involved in research projects directly connected to climate science, and broader research into supporting climate science through computer science, software engineering, and data science. The post also includes funding to support travel to conferences and for training activities to support career development.
Essential requirements for the role include:
A degree in computer science or relevant experience in a data science-based discipline.
Ability to work with highly complex, scalable code.
Experience of project management and technical leadership.
Extensive experience in software engineering, including a strong track record of employing SE best practises and use of development and productivity tools (e.g., Git/GitHub, JIRA).
Proficient in one or more programming languages such as Fortran, C++, C, Python.
Ability to engage productively, with people of different background, nationality and skill set.
We are keen to recruit a Senior Research Software Engineer with experience in machine learning for the development of data-driven models, including building model emulators, and familiarity with popular ML frameworks e.g., PyTorch, JAX etc. Experience of working in a scientific context is desirable but not essential. When considering the criteria please ensure to reflect on your experience in the broadest sense including transferable skills.
Fixed-term: The funds for this post are available for 2 years in the first instance.
The University is supportive of hybrid working and this role allows the post holder to be office based or to work in a hybrid way. We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC48891.
Please submit your CV and a cover letter to apply for this position.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Digital PMO Governance Analyst
University Information Services (UIS) is the central engine delivering digital services, IT infrastructure, business information, and powerful research computing at the core of the University of Cambridge, a globally recognised institution.
Why Join Us?
Strategic Impact
Digital excellence is a key institutional priority. You will help embed modern, effective governance practices that support Cambridge's world-leading reputation in research, teaching, and learning.
About the Role
We are seeking a Digital Governance Analyst to join the UIS Portfolio Office Management Team as one of three specialist analysts. This is a pivotal role at the heart of UIS change governance. In this role, you will be responsible for delivering PMO governance services across UIS, working closely with stakeholders to support key governance meetings, manage review gateways, and drive continuous improvement in change governance practices. You will play a key part in ensuring strategic digital initiatives are governed effectively, risks are surfaced early, and decision-making is informed, transparent and robust.
This role offers significant exposure to senior leadership and the opportunity to shape how digital governance operates across a complex organisation. You will collaborate with Heads of Product, delivery leads, and Portfolio Board Chairs to ensure IT governance groups are conducted professionally and in line with established governance standards.
Key responsibilities
Governance Service
- Ensure agreed governance and assurance standards are in place and upheld for each of the specified IT Boards (i.e. Terms of Reference, membership, frequency)
- Act as a central contact point and 'go to' individual for each Board, respond to enquiries on behalf of the Boards/Chairs
- Attend Boards as required and stand-in for UIS functions (e.g. Delivery leads) as appropriate
- Maintain an overall understanding of UIS Governance and individual Board activities to ensure risks, issues, trends and dependencies are able to be identified and escalated across governance groups
- Lead the operation and co-ordination of gateway reviews through the change delivery lifecycle.
Production of Management Information
- Assist Chairs of Boards, Heads of Product and the lead delivery Managers in the production and distribution of timely and accurate management information and status reports for UIS and University strategy / portfolio Boards
Relationship Building
- Act as an internal and external consultant, assume responsibility for being the key point of contact and authority for specified Boards and governance processes
Process Development and Continuous Improvement
- Assist the development and implementation of new processes and ways of working to support IS Governance functions
Skills & Experience
- Experience of providing governance services at Board level and familiarity of working with senior management in a large, complex organisation
- Ability to communicate coherently and confidently at all levels
- Experience of setting up document repositories and establishing procedures and new ways of working
- Experience in a product/project/programme delivery environment
- Able to confidently provide support to senior level governance/Board services, including production of Management Information
- Good analytical skills, excellent attention to detail - ability to absorb and process complex information quickly
- Excellent planning & organisational skills
- Proficient in preparing and presenting information in a clear & concise manner for consumption by senior management
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you are interested in this opportunity and would like to know more, informal enquiries can be directed to Chris Russell, Chief Operating Officer (cr732@cam.ac.uk).
Please quote reference VC48885 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Senior Digital PMO Analyst
University Information Services (UIS) is the central engine delivering digital services, IT infrastructure, business information, and powerful research computing at the core of the University of Cambridge, a globally recognised institution.
Why Join Us?
Strategic Impact
Digital excellence is a key institutional priority. You will help embed modern, effective governance practices that support Cambridge's world-leading reputation in research, teaching, and learning.
About the Role
We are seeking an experienced Senior PMO Analyst to join the UIS Portfolio Office Management Team. This is a senior role within a team of three analysts and includes line management responsibility for two PMO Analysts.
The primary focus of the role is resource management across the UIS Portfolio. You will oversee workforce planning, demand and capacity management, and continuous improvement in resource governance. Working across UIS, you will partner with Delivery Managers, Heads of Product, Resource Heads to ensure portfolio priorities are effectively planned, resourced and delivered.
You will play a key role in ensuring governance standards are consistently applied and that portfolio reporting provided clear, actionable insight to senior leadership. Working closely with senior stakeholders and Portfolio Boards, you will play a critical role in enabling successful delivery of major UIS initiatives that deliver significant benefit to the wider University.
This role requires strong analytical capability, leadership presence and the confidence to challenge constructively in order to drive high-quality portfolio outcomes.
Key responsibilities
Resource Management
- Support the effective scheduling, provision of UIS resources to deliver the UIS Portfolio, working with Delivery Managers and Heads of Product to understand resource requirements and liaising with resource owners across IS to allocate resources in accordance with agreed University priorities.
- Maintain the IS Portfolio resource demand and capacity overview, escalating conflicts appropriately.
Assurance and Governance
- Manages the implementation of governance standards across the Portfolio, including tracking, monitoring and updating the status of IS Portfolio deliverables.
- Leads the challenge and review of Project/delivery plans, reports, risks and issues, dependencies, resourcing/Project finances, and governance.
Planning, Reporting and Control
- Supervises updates of the Portfolio plan as required, using reports from Portfolio leads/Lead delivery Managers and the outcomes of Portfolio and board level meetings and workshops.
- Leads on the preparation of consolidated material from delivery reports for monthly review and performs analysis to show areas of challenge & improvement to senior IS leadership.
Stakeholder Management
- Act as a trusted PMO advisor to senior stakeholders including the Senior Leadership Team, Delivery Managers, Heads of Product, IS Resource Heads, Finance and wider University stakeholders.
- Ensure delivery is appropriately resourced and scheduled, with blockers identified early and resolved efficiently.
Skills & Experience
- Significant practical PMO experience within an IT change or digital delivery environment.
- Proven experience of resource management across multiple teams.
- Strong influencing and negotiation skills.
- Experience working across organisational boundaries and engaging senior stakeholders.
- Sound knowledge of project and delivery management methodologies.
- Experience with portfolio and reporting tools such as MS Project, SharePoint, Office 365, PPM Tools and Power BI.
- Excellent communication, analytical and organisational skills.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you are interested in this opportunity and have any informal enquiries, please contact Chris Russell, Chief Operating Officer (cr732@cam.ac.uk).
Please quote reference VC48816 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
New SharePoint site for IT staff
16 February We have launched a new SharePoint site for IT staff across the University. Access will be managed via the Entra Groups for Institutional IT staff - these are the groups your local IT manager or Toolkit administrator have populated to allow access to BlueCat, our new DDI service. We may also use these Entra...
Associate Technical Developer
The University and UIS
University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.
The role
The Associate Technical Developer will join a supportive and collaborative team, working to help 60,000 students and staff to become competent and confident users of the teaching, learning and assessment (TLA) systems across the University.
You will play a key role in any projects to evaluate new TLA service offerings or to integrate with other systems. Your duties will include adapting and adopting appropriate systems design methods, tools and techniques to design large and/or complex systems. You will also undertake impact analysis on major design options and trade-off and finally make recommendations, assessing and managing risks.
You will maintain application support processes and check that all requests for support are dealt with according to agreed procedures. You will initiate and monitor actions to investigate and resolve problems in systems, processes and services.
At the end of the probation period, the expectations of the role holder include:
- Able to design, develop and test new Moodle plugins written in PHP, JavaScript, HTML, CSS, SQL and other appropriate web languages, and in compliance with Moodle standards.
- Able to design and write SQL database reporting
- Design and write Unit and Automated testing scripts
- Use GIT, JIRA, Confluence and other development, task management and agile management tools.
- Contribute to problem solving, ideation and design of solutions to new change requests and bug fixes.
- Contribute to change evaluation of new version releases, security enhancements integration enhancements, and policy questions.
- Work with functional analysts to build, test and deploy change in a user centred agile way.
- Design and build new API and integration methods
Some examples of projects we are working on:
- Contributing to the technical evaluation of new 3rd party plugin requests from users
- Designing and developing new PHP housekeeping data cleansing scripts
- Problem solving for new methodologies of system integrations on new infrastructure, considering new regulation and policy.
This position is a permanent, full-time role, usually based on the University's West Cambridge Site.
The benefits
You can expect to receive:
- a competitive salary with automatic service-related progression and annual cost-of-living increases
- a generous annual leave allowance of 41 days per year (including bank holidays)
- access to a hybrid pension scheme with attractive employer contributions
- access to a range of shopping and travel discounts through the Cambens scheme.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you are interested in this opportunity and would like to know more, please contact recruitment@uis.cam.ac.uk.
Please quote reference VC48845 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Senior Endpoint Specialist
University Information Services (UIS) sits at the heart of one of the world's leading universities, delivering the digital infrastructure, platforms and services that underpin teaching, research and administration across the University of Cambridge.
The University has a strong ambition to use digital technology to transform how education and research are delivered. UIS plays a central role in this transformation, bringing together specialists in infrastructure, security, development, service design and support to deliver modern, secure and user-focused services at scale.
The role
We are seeking an experienced Senior Endpoint Specialist to lead the Windows capability within the University Managed Desktop service. You will join a collaborative, customer-focused team responsible for delivering secure, reliable and modern managed devices that enable staff and students to work productively wherever they are.
This is a senior technical and leadership role. You will line manage a team of Windows specialists, shape the strategic direction of the Windows platform, and work closely with stakeholders across UIS and the wider University to ensure the service aligns with institutional digital goals.
You will also act as a subject matter expert, providing Windows platform expertise to support other UIS services and initiatives.
What you will do
As a Senior Endpoint Specialist, you will:
Lead the development and continuous improvement of the Windows element of the University Managed Desktop service.
Line manage, mentor and develop the UMD Windows team, fostering a high-performing and supportive working environment.
Work closely with stakeholders across the University to ensure the service meets diverse and evolving needs.
Provide expert Windows and endpoint advice to other UIS services and projects.
Contribute to the wider endpoint and digital workplace strategy across the University.
This is a permanent, full-time role, normally based at the University's West Cambridge site, with flexible and hybrid working arrangements available.
What you will bring
You will have:
Proven line management or supervisory experience.
Significant experience delivering managed endpoint services at scale, ideally using cloud-based technologies such as Microsoft Intune.
A track record of developing and evolving IT services in collaboration with multiple stakeholders.
The ability to work effectively in a complex organisation with diverse requirements and priorities.
What we offer
A rewarding and supportive working environment, including:
A competitive salary with automatic service-related progression and annual cost-of-living increases.
A generous annual leave allowance of 41 days per year, including bank holidays.
A pension scheme with attractive employer contributions.
Access to a wide range of staff benefits, including shopping and travel discounts through the Cambens scheme.
Opportunities for professional development and career progression within a large and respected IT organisation.
Once an offer of employment has been accepted, the successful candidate will be required to undergo a security check.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
Queries should be directed to recruitment@uis.cam.ac.uk in the first instance quoting reference VC48746.
Please quote reference VC48746 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Technical Architect
We're looking for a talented Technical Architect to help shape the University of Cambridge's digital future. As part of the Enterprise Architecture Team within University Information Services (UIS), you'll turn strategy into secure, operable and cost-effective technical designs used across one of the world's leading universities.
If you enjoy solving complex architectural challenges, influencing technology direction, and helping delivery teams succeed, we'd love to hear from you.
University Information Services (UIS) provides the services, platforms, networks and enterprise applications that support the University's teaching, research and administration. Our systems are used daily by tens of thousands of students, academics and staff. We operate at scale and complexity, with a federated environment that makes architectural clarity essential.
As a Technical Architect, reporting to the Chief Architect, you will:
- Design and assure end-to-end technical solutions that support the University's strategy and improve coherence across our technology estate.
- Define reusable patterns for APIs, integrations and event-driven architectures, helping to reduce duplication and integration complexity across departments.
- Embed security, operability, privacy and cost into designs from the outset, including NFRs, SLOs, threat models, observability and right-sizing.
- Influence strategic decisions, creating clear architectural narratives (C4 models, capability maps, roadmaps, ADRs) that enable senior leaders to make informed choices.
- Lead early technical discovery, including spikes and proofs-of-concept, without becoming a hands-on coder.
- Support modernisation through rationalisation (retire/replace/refactor), cloud migration and the evolution of reference architectures and guardrails.
- Provide matrix leadership for specialists and contractors as needed, helping ensure quality and alignment across initiatives.
- Collaborate widely, working with delivery teams, service owners, infrastructure leads, security specialists and colleagues across the wider University.
We're looking for someone who can bring clarity and confidence to complex technical landscapes, and who thrives in a collaborative, federated environment.
Essential Experience
- Technical or solution architecture across complex, multi-system estates.
- Designing API-led and event-driven integrations.
- Broad understanding across infrastructure, software, data, integration and security.
- Translating business needs into architectural options and executable designs.
- Guiding teams through design decisions, balancing short-term pragmatism with long-term strategy.
- Working knowledge of cloud service models (SaaS, PaaS) and enterprise applications.
Cloud / Platform Depth
Experience in design/assurance with Azure, GCP or AWS, including: - Container orchestration (AKS / GKE / EKS) - API management and streaming (REST, GraphQL, Kafka/Event Hubs, Pub/Sub) - Identity and access (OIDC, OAuth2, SSO, SCIM) - Network/security architecture - Observability (logging, tracing, metrics) - IaC/DevOps (Terraform, Bicep, CI/CD)
Skills and experience
- Exceptional communication and facilitation skills.
- Ability to influence senior stakeholders with clear, option-based narratives.
- Analytical clarity and sound judgement.
- A collaborative, team-first mindset.
- Working in higher education, public-sector or other federated environments.
- FinOps practices and cloud cost optimisation.
- SRE/operability principles, DR/BCP design.
- Familiarity with GDS standards.
- Professional certification in architecture, cloud or systems design.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you are interested in this opportunity and would like to know more, please contact Dr Jamie Thorogood, Chief Architect, at jamie.thorogood@uis.cam.ac.uk.
Please quote reference VC48577 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.